Empower Electric

Harry W.

I found Enrique on Yelp, and some of the negative comments made me wonder if I made the right call, but Enrique proved to be great. We had a mysterious power surge where a circuit constantly output 240V. I spent several hours but wasn't able to root cause the problem. Enrique came in and he's not only very good at sorting through all the outlets, but also he explained why he did what he did. He was efficient and get the problem fixed.

Oh, forgot to mention that I called him on a Saturday and he came over the same day and solved my problem. Highly recommend his service.

Carlos C.

I called Enrique again to assist me with a problem I had with one of my power outlets. Apparently this surge protector I bought had loosened some wires and I didn't feel comfortable trouble-shooting the issue myself due to the number of different wires that were connected to this outlet. He was able to come out the next day and fixed the problem in a matter of minutes! Thanks Enrique for the quick and professional help! Again, I would definitely recommend Empower Electric, Inc.!

Alexandra K.

Enrique came to my rescue on a Saturday afternoon when my electrical issues were causing my heater to go out and my garage door to stop working. I had been without my heater for 24 hours in the winter so I was hoping he could fix my problem. He came immediately. He was very nice to work with -- professional, helpful, priced fairly for the job, and went beyond the call of duty on the job. I would recommend him highly and plan to use him again in the future.

Joey O.

We first used Enrique when we began our project, and I was initially very impressed. He returned e-mails and calls very quickly, was very courteous and professional and I thought he would be the go-to electrician for Novato.

When the project got going (installing recessed lights, adding a new panel for an A/C unit, and fixing a list of items from the home inspection), we were caught off guard by how many holes were put in our drywall to install the lighting. We talked to Enrique about it, and he explained the process, but we wished we had known that before going forward. We ended up scaling the project way back, because we were nervous about patching the drywall and matching texture.

Once the job was scaled back, it seemed his interest did too. He finished the job, but we kept on having to remind him of little things remaining until it was done.

I thought that things were okay, and twice now I've reached out to Enrique for little jobs, and the 1st time it took over a week to get a response (he was too busy). And I've called and e-mailed him a few times now about another project and I've not gotten one response.

Three stars for an average experience. He does good work, but I can't seem to get him to respond to me for these small jobs.

Fran P.

Totally lame! The guy is not as represented in other posts. Must have lobbied for them.
He was not interested in doing my electrical repair. Really? I just don't get tradesman these days. Are there any good, reliable, PROFESSIONAL ones out there because I can't seem to find them.
Don't waste your time with this guy.

Jim L.

I'm writing this review because I didn't need to use Empower's services.

I called Enrique yesterday and described the issue I was having. It would have been incredibly easy for him to come out, fix it in 20 minutes and charge me a couple hundred dollars because he seemed to know exactly what the problem was from the description.

Instead, he told me I should call PG&E and that they would likely come out right away and fix it for free (which is exactly what happened).

Next time I need electrical help, Enrique is definitely the guy I'm calling because I have confidence that what he tells me will be fair and accurate.

Stephen W.

Our furnace tripped the breaker several times on the 24th. The furnace repairman went under the house this morning but came right back up and told me there was a wire sparking and giving off black smoke. I shut down our electricity and went to Yelp to find someone in Petaluma. All of the reviews for Empower were 5 stars, and as it turns out are well deserved. I called Enrique Moreno, the owner, and explained that I had an emergency. Enrique changed an appointment and came within 2 hours. This for a customer he had not worked with before. He updated me twice by cell phone on when he would arrive. All the reviews speak of Enrique's honesty. I was very impressed by how carefully and patiently he explained the situation and what needed to be done. I am very grateful that Enrique fit me in on the day after a long holiday weekend. He and his assistant went under the house and found two live wires with their bare ends embedded in the mud under the house. They had probably been like that for 14 years when the furnace was replaced. Luck came at the right time for us because there is a significant chance that our house would have burned down in the next few days. Enrique is coming back tomorrow to do some interior electrical work we have postponed. I recommend Empower Electric to anyone. A great local company.

Joy M.

I will recommend Empower to all my friends. Enrique and his team are very professional and honest. He is very knowledgable in what he does.
We had a small job to be done, an additional outlet needed to be installed in our family room.
He was able to come out promptly to give us an estimate and scheduled the job at our convenience. The work was done well and they even took their shoes off to walk on our white carpet! Nice guys!

Elisbet Y.

Honesty is so rare these days, and Empower Electric is HONEST!

We only needed some simple things done for our older mobile home - a socket in the kitchen had blown and needed to be replaced, and we needed the polarity corrected on one side of our living room (had been that way since we bought the place). Two little things, but you wouldn't believe the estimates we got from other places... two, three times what Enrique estimated! AND he could see us next-day!

He did quick, thorough work, and was kind enough to let me ask questions about what he was doing, as he did it (I am very curious about this sort of thing!). He was happy to explain the wires and tools, and really seems to have a love for his work.

The socket in the kitchen is still working perfectly, and we can finally use electricity on the left side of our living room!

In the end, he charged us LESS than his original estimate, and wouldn't accept a tip for such a small job. When pressed, he simply said he'd love it if we let friends and family know that he'd done a good job for us, if they needed electrical work.

I would absolutely trust Empower Electric with any project in their field. I'll probably even ask them for a referral for a contractor for a bigger project we're considering in the next year.

You won't be sorry if you hire Empower Electric.

Quynh N.

Enrique and his team did our full electrical upgrade and coordinated with PG&E to drop more power to our house....a little over a year ago. Our new house was built after WWII and needed a modern overhaul. The project called for a new electrical box, all new outlets to meet code, installed new light fixtures, new LED canned lighting, and new appliance hookups. Something that impressed me was that his crew ran power under the house into the individual rooms instead of fishing everything from the attic (which minimized major drywall repair which would have cost thousands to repair). Throughout the project, Enrique gave us daily project updates and kept the lines of communication open.

And a side note, I did my homework and got 3 other bids. Enrique's bid was the most thorough and my husband approved -- he's a construction manager himself and was also impressed with Empower's work.