Empower Electric

Mike P.

Enrique is a fine example of a tradesman with great ethics, skills and class. I bought a house he had done work on before I bought it. There was a wiring problem that needed resolution and Enrique not only agreed to come out for this very small job, but he even offered to do the work for nothing. Let me be clear - he didn't know me and owed me nothing. He simply felt that the pride in his workmanship called for this response. Obviously, I was impressed and asked him to do some additional work. Even then, the cost was reasonable for the number of man-hours expended. His team was professional, cleaned up well and did a great job.
Highest possible recommendation. I wish there were 6 stars. And I wish Enrique a lot of success!

Rocky B.

I found Empower on Yelp since I needed a few electrical projects done on a vacation home I manage in Bodega Bay. Enrique showed up with short notice and did a great job of completing all the projects. The major projects was installing motion sensors for the exterior lights. Enrique is really nice and has a great personality. He took the time to thoroughly explain everything while completing the repairs so I learned a lot from him.

Harry W.

I found Enrique on Yelp, and some of the negative comments made me wonder if I made the right call, but Enrique proved to be great. We had a mysterious power surge where a circuit constantly output 240V. I spent several hours but wasn't able to root cause the problem. Enrique came in and he's not only very good at sorting through all the outlets, but also he explained why he did what he did. He was efficient and get the problem fixed.

Oh, forgot to mention that I called him on a Saturday and he came over the same day and solved my problem. Highly recommend his service.

Carlos C.

I called Enrique again to assist me with a problem I had with one of my power outlets. Apparently this surge protector I bought had loosened some wires and I didn't feel comfortable trouble-shooting the issue myself due to the number of different wires that were connected to this outlet. He was able to come out the next day and fixed the problem in a matter of minutes! Thanks Enrique for the quick and professional help! Again, I would definitely recommend Empower Electric, Inc.!

Alexandra K.

Enrique came to my rescue on a Saturday afternoon when my electrical issues were causing my heater to go out and my garage door to stop working. I had been without my heater for 24 hours in the winter so I was hoping he could fix my problem. He came immediately. He was very nice to work with -- professional, helpful, priced fairly for the job, and went beyond the call of duty on the job. I would recommend him highly and plan to use him again in the future.

Joey O.

We first used Enrique when we began our project, and I was initially very impressed. He returned e-mails and calls very quickly, was very courteous and professional and I thought he would be the go-to electrician for Novato.

When the project got going (installing recessed lights, adding a new panel for an A/C unit, and fixing a list of items from the home inspection), we were caught off guard by how many holes were put in our drywall to install the lighting. We talked to Enrique about it, and he explained the process, but we wished we had known that before going forward. We ended up scaling the project way back, because we were nervous about patching the drywall and matching texture.

Once the job was scaled back, it seemed his interest did too. He finished the job, but we kept on having to remind him of little things remaining until it was done.

I thought that things were okay, and twice now I've reached out to Enrique for little jobs, and the 1st time it took over a week to get a response (he was too busy). And I've called and e-mailed him a few times now about another project and I've not gotten one response.

Three stars for an average experience. He does good work, but I can't seem to get him to respond to me for these small jobs.

Fran P.

Totally lame! The guy is not as represented in other posts. Must have lobbied for them.
He was not interested in doing my electrical repair. Really? I just don't get tradesman these days. Are there any good, reliable, PROFESSIONAL ones out there because I can't seem to find them.
Don't waste your time with this guy.

Jim L.

I'm writing this review because I didn't need to use Empower's services.

I called Enrique yesterday and described the issue I was having. It would have been incredibly easy for him to come out, fix it in 20 minutes and charge me a couple hundred dollars because he seemed to know exactly what the problem was from the description.

Instead, he told me I should call PG&E and that they would likely come out right away and fix it for free (which is exactly what happened).

Next time I need electrical help, Enrique is definitely the guy I'm calling because I have confidence that what he tells me will be fair and accurate.

Stephen W.

Our furnace tripped the breaker several times on the 24th. The furnace repairman went under the house this morning but came right back up and told me there was a wire sparking and giving off black smoke. I shut down our electricity and went to Yelp to find someone in Petaluma. All of the reviews for Empower were 5 stars, and as it turns out are well deserved. I called Enrique Moreno, the owner, and explained that I had an emergency. Enrique changed an appointment and came within 2 hours. This for a customer he had not worked with before. He updated me twice by cell phone on when he would arrive. All the reviews speak of Enrique's honesty. I was very impressed by how carefully and patiently he explained the situation and what needed to be done. I am very grateful that Enrique fit me in on the day after a long holiday weekend. He and his assistant went under the house and found two live wires with their bare ends embedded in the mud under the house. They had probably been like that for 14 years when the furnace was replaced. Luck came at the right time for us because there is a significant chance that our house would have burned down in the next few days. Enrique is coming back tomorrow to do some interior electrical work we have postponed. I recommend Empower Electric to anyone. A great local company.

Joy M.

I will recommend Empower to all my friends. Enrique and his team are very professional and honest. He is very knowledgable in what he does.
We had a small job to be done, an additional outlet needed to be installed in our family room.
He was able to come out promptly to give us an estimate and scheduled the job at our convenience. The work was done well and they even took their shoes off to walk on our white carpet! Nice guys!