Elite Electric, Plumbing & Air

Jr S.

Wouldn't hire Elite Electric Plumbing and Air to do anything. Look at pictures of install where they put line set against the underside of the roof decking without the required protection. This caused line to be damaged by a roof nail when the new roof was installed. Even though Elite Electric, Plumbing & Air claims ""100% satisfaction guarantee"" AND to boot $595 was paid for 10 year labor extended warranty, it isn't worth the paper it is written on if Elite Electric, Plumbing & Air doesn't have the integrity to stand behind what they say with actions. Anthony ""the manager"" denied there is a code for the distance (see picture of Florida Residential Code) that demonstrates he is an idiot. Also call went into Jessics S ""business owner"" and still no call. Wouldn't do business with this company.

Leonard S.

Elite Electric Plumbing and Air installed a new AC system that included a line set that came into attic through the eve from outside house. The line set was installed incorrectly with the line set up against the underside of the roof decking in the attic WITHOUT PROTECTION. Florida Residential Building Code Section M1411.7 Location and Protection of Refrigerant Piping states ""Refrigerant Piping installed within 1-1/2 inches of the underside of roof decking SHALL be protected from damage caused by nails and other fasteners. Customer is 87 years old and low income. A roof was being installed under a low income grant through My Safe Florida Home. The AC stopped cooling and customer called Elite Electric Plumbing and Air because customer paid an extra $595 (just under $10,000 install) for a 10 year extended parts and labor warranty. Elite Electric Plumbing and Air sent a technician out and a leak was found in attic where line had been improperly installed against the underside of the roof decking WITHOUT THE REQUIRED PROTECTION. Not only did the technician not fix the leak and replace the leaked freon, the technician tried to get 87 year old customer to sign a waiver and tried to get customer to agree to adding freon into the system without repairing the line for $895 and said would return in 10 days to do a repair. Customer refused knowing freon would leak out again. Then technician charged the low income senior $119 for the ""service call"". Customer requested a manager call (this was Friday) and manager did not call and 87 year old senior with a respiratory infection spent entire weekend in an 85 degree house. Elite Electric Plumbing and Air was called on weekend and given number to call on Monday morning. Monday morning still no call from the manager, so call was made to Andrew ""manager"" and he said that the repair would be $2175 plus freon. He denied that the code required any spacing and denied that the incorrect installation caused the needed repair. Would not do business with this slimy company EVER again and will tell everyone I know how this company tried to take advantage of this low income senior.

Denise B.

they were better a few years ago. They had good people i dont know what happened. anyway they are subpar

Julie J.

Our air conditioning went out. We had great service by their technician, Carlos, and it was fixed promptly. We are a member of their customer maintenance program which helps to keep the costs down. Great value for our dollar!

Danielle E.

Don't let the ""We are always here for you"" and ""Open 24 hours a day, 7 days a week"" nonsense on their website fool you. Called an emergency stating that I have my elderly mother in the home and they can't service until next day. If I hadn't already purchased their ""package deal"" and if the warranty wasn't through them, I would have gone elsewhere long ago. Also experienced times where I have called and no one answers. Would never recommend.

Scott T.

They Charged me $196.00 for 20 minutes of work. Originally charged me $316.00 but after I questioned the charge they repated me $119.00. I will never use them agian.

Reinier A.

I absolutely love this company. I've been a customer since 2018 and wouldn't trade them for another. The prices are competitive and reasonable with the market and you get the job well done and to your satisfaction. I use them for my AC needs and never have to worry about maintenance as they do a bi-annual check. I have also used them for plumbing needs like a clogged sink and tub and I was charged for the visit since the service would have been less. Either way, got me out of a pickle. Lately I've been using them a lot for my electrical needs. Upgrading outlets and fans, ceiling lights installation and removal and light fixtures all around the house. I asked for several quotes and even though some were cheaper, I still chose this company because I have a guarantee that the job will not only get done, but if there is an issue they will come back and fix it. I can't thank Matt enough for his knowledge, expertise and customer service. I always ask for him for all my electrical needs and he never fails to impress!!! Truly recommend this man, he is a hard worker and earns his money!

Irene M.

First they show up without text or call for headsup.
Second I asked for estimates and he gave me same amount with or without membership which is ridiculous.
Third since there's a frickin service call which he only did estimates I still have to pay $119!
4th he sent me email by giving review for the other guy with him which is funny that he never talked to me anyway. In short he let down his coworker.
Last this company is obviously a commercial. Everything for them is money.

Jon M.

Nice guy but was not able to fix the A/C - suggested to replace the thermostat and charged $300 - this did nothing - repair was actually with the A/c engine: we had to hire another specialist .... Elite is To be avoided -

Mary Jo P.

Anthony was on time, fixed my toilet in less than an hour with new parts & made sure everything worked properly. He is also writing me up a quote for the kitchen sink. He was honest, personable & considerate. Very happy I made the call to them & didn't have to wait until after Christmas to have a leak fixed.