Electrical Services Unlimited

Nicolas J.

ELECTRICAL SERVICES UNLIMITED HAS NOT REFUNDED OUR MONEY ($7,426) FOR A PROJECT THAT WAS CANCELLED IN OCTOBER 2018 NOR RETURNS OUR PHONE CALLS.

A deposit of $7,426.24 was given to Electrical Services Unlimited for the purchase of a 22kw gas generator for a Adult Care Facility in the month of May 2018; however, this project was subsequently cancelled during the month of October 2018. Yet, we were only recently notified that Electrical Services Unlimited was attempting to apply 25% restocking fee even though the latter item was never received by our company. Please note that the purchase of this generator was contingent on a city permit being issued and design documents being approved by AHCA; however, this permit was never obtained given that this project was cancelled during this initial phase. Thus, we feel that this 25% restocking fee is not only unfair but also improper given that no proof of shipment or bill of lading was ever provided for the latter.

On November 13th, we spoke to Ivan and requested the following items being provided:
- breakdown of what has been spent so far for this project
- status of generator refund,
- new proposal for smaller scope (i.e. 1 portable generator for an A/C unit per the revised AHCA requirements).
Nevertheless, we never received any of the aforementioned items. We had also requested to meet with Ivan on several occassions to discuss this matter; however, each time we were left hanging due to the lack of follow up. Given the 2018 year-end requirement by AHCA and the lack of follow up, we had no choice but to complete this project via an alternate vendor.

We are very frustrated at the lack of communication exhibited by ESU thus far given that we previously requested that Nicolas Joachim, Son of Excellent Care ALF Administrator/Owner & Electrical Engineer, be the primary point of contact for this project going forward. The lack of contact only makes matters worse as it only propagates the appearance that ESU was attempting to take advantage of of senior citizens. In light of the lack of information/follow up provided thus, we feel the aforementioned refund is warranted and more than fair at this time.

Please note that no contract was ever signed with Electrical Services Unlimited; yet, invoice submissions were paid on time by our company when requested. Nowhere within these invoices was a 25% restocking fee stipulated regardless of whether we received the generator or not; thus, we feel that what they are trying to do is highly unfair. It's been over a year and we still haven't received any of the our money. Consequently, we will be seeking litigation through our lawyer on retainer (with additional interest and damages caused by these delays) given that this is clearly a case of theft on the part of Electrical Services Unlimited.

Elke D.

Extremely professional, organized and polite. Installed a complicated chandelier perfectly and quickly. Would highly recommend!

B H.

Very unprofessional. Ivan was hired to instal a generator. After I paid my deposit and paid for the generator I didn't hear from him for several weeks. When I was finally able to reach him and he started the project, it was obvious he had no idea what he was doing! He was attempting to install the generator too close to the property (which is a huge fire hazard) When I told him I no longer wanted him to do the job, he stated that I would have to pay a restocking fee for the generator and everything else would be refunded. It has been over a year and I haven't seen a dime. In total he has pocketed 8,000 dollars, and refused to answer my calls or emails. Save your self the headache and go with a more professional business. See you in court Ivan.

Dennis O.

Amazing price for the work I had them do compared to the other 5 star companies. They were very professional and did an excellent job. I'll definitely be using them again in the future.

Carlos F.

Very professional and knowledgeable. I contacted them via internet and received a response promptly. The work performed was excellent. He took care of the permits, inspections and we are very happy. Would definitely recommend.

S L.

Just another typical Miami no-show. Booked an appointment and never showed. Blamed it on the ""not in my system"" excuse. As per usual, to get anything done in this city that requires a trade person, need to call 5 or 6 just to get one to maybe show up. Don't waste your time.

Ryan L.

Just got off the phone with Ivan and while it does not seem that I will need his services at the moment, I wanted to point out that there are still many professionals, like Ivan, willing to be generous with their time and expertise. Thanks and that's something I'll keep in mind for the future.

Alisa K.

Ivan came by today and gave me a great quote for a new electric panel and wiring for a new tankless water heater. He was such a professional that I signed the contract already! Looking forward to my new electric box. Review will be updated after!

7/15/17. As you can see, Ivan and the team installed my new electric panel and I couldn't be happier. I also had three fans installed and Ivan helped my husband install the new hot water heater. I highly recommend this company!

James R.

Great customer service! Ivan showed up about 30 minutes after we called and began to diagnose our electrical issues. Once he realized that the issue was from a master meter in out building we went to go take a look. We realized we needed FPL to come out and he WAITED with us for them to show up. He was very nice and knew exactly what he was doing. If I ever have any issues again I will definitely be calling him.

T L.

Ivan is very responsive, good communication & excellent work! Highly recommended!