East Bay Electric

Maximilian A.

Holy moly. Called them to get an EV charger installed which entails running a 40 amp line from an aging main panel across a 1940s house to a disconnected garage. Not an easy job. They showed up at my house 12 hours later and the thing was installed perfectly after a few hours. Pricing was competitive and cleanup was flawless. The manager came out before they started the work with a quote and called to follow up. Best contractor ever.

Ed F.

Can't rate them highly enough. They were on time, professional and very knowledgeable. We will definitely use them again in the future.

Brian H.

On 12/23 we kept losing all power to the house due to a breaker problem. Electricians I have used previously were on vacation and I was getting nervous. Roger called me back wishing minutes of my 8:30pm call to him. He was out early on Christmas Eve to complete the repair. He explained the issues and my options. Roger even called back twice to ensure everything was working.

When his team came out on return trip to finish make an needed upgrade, Jennifer called to schedule and kept me updated. They were actually even early and quickly finished the job. East Bay Electric provided very timely and professional service with outstanding customer service.

Todd M.

I need to give Roger credit for helping out on an electrical problem personally. It was just a couple days before Christmas, and long story short, I ended up causing one of our circuit breakers to trip several times before it finally gave out. I called around to a few electricians, and while many were helpful, most were busy and couldn't come by until the following week. But Roger called me back shortly after I left a message, we talked things out over the phone and I sent him some photos and video showing what the problem was. He warned he was light on tools, but he'd give it the old college try with a breaker he already had in possession.

He came out immediately, and 15 minutes later the breaker was replaced and things were working again. It was expensive, but not overly expensive, and Roger didn't charge me an emergency fee or cost of the new breaker itself. I felt he was very, very fair.

Many thanks to Roger. Great updates and communication, and most importantly great skills in fixing things for us, so we could have a nice holiday. We'll call him again for future electrical needs.

Renard P.

I had blown a breaker and it wasn't resetting. I called East Bay Electric. A half hour later Roger returned my call. I explained the situation to him. He then told me what I needed to do and how to do it. He gave me very detailed instructions and got me back in service! And, he did this over the phone! I can't praise Roger enough.
.He's very thoughtful and conscientious . I highly recommend East Bay Electric.

Todd M.

Big projects beware!

From reading the other reviews, it looks like Roger does a good job with small projects and seems to talk very well. However, our big remodel resulted in huge budget overruns, failure to meet critical timelines and an invoice full of ghost work days.

Many other customers mention Roger's walk through and great communication. We had a ""great"" walkthrough and a talk that instilled me with great confidence. Of course, that talk never made it into writing and was denied aggressively after the work done already exceeded an agreed price by 150%...and still counting.

I postponed the installation of a dishwasher, stove hood, A/C and fireplace insert because scheduled electrical work just didn't happen. Apparently they had other ""big"" projects that took precedent.

I took two days off work to meet with the electricians at East Bay Electric to discuss the progress and get a status update. They did not show but those days showed up on the invoice. Now the electrical part of the remodel is stopped over a cost dispute. Of course, I was informed that the original quote could not be accurate because ""they are so busy they don't need new customers. They overbid now because of all the work they have and would not have given me such a low bid."" Then, I was told that if I didn't pay the inflated invoice, they could put a lien on my house...""but nobody really wants it to get to that.""

Yesterday I discovered during a city inspection of the work so far that Roger did not permit the electrical work. Now I am left with an unfinished electrical system and possible penalties for simple negligence. At a critical stage of a long, expensive remodel, I am forced to find an emergency replacement electrician and battle over a ridiculous invoice for unfinished work.

Get those great Roger speeches in writing!

Dave P.

You can stop looking for an electrician. Go with Roger and East Bay Electric and don't look back. My wife and I have had Roger and his team out for a few jobs and we both agree that he's not only the best electrician we've ever worked with, he's the best home service provider in general we've ever worked with.

Roger is always on time, clearly communicates his understanding of the requirements, adds his input and ideas, works around your schedule and is always very polite and thoughful during communications and site visits. On top of all that, his pricing is fair and the work quality is top notch.

Now, if only we could find other service providers of the same quality. Perhaps Roger has a twin that's a plumber or general contractor...

Rosie O.

Great work adding a panel for our new home addition. Roger and his crew were neat and on time. His great skill is in lighting design. Our new rooms look beautiful and with his great lighting design we can see them!

Paul M.

Roger is truly conscientious and wonderfully practical. He fixes what's broken; he fixes it with great care and thoughtfulness. He helps his clients UNDERSTAND the problems and the options. He makes you feel good about having someone ""in your corner"" if/when things go bad. His pricing is eminently fair and reasonable.
If you live within a 30 mile radius of Alamo: he's your go-to guy. Or should be.
He sure is OURS!

G C.

Great service. I was very pleased with the way Roger replied to my needs. I received a call back in a very short time. Once it was determined that an Electrician needed to come to the house to resolve, he was prompt , on time and courteous. The issue was resolved in no time at all. I will refer East Bay Electric Inc, to all my neighbors and friends. Very reasonable and knowledgeable.