E2E Cleaning Services

Ash C.

Completely unprofessional approach. Good luck scheduling appt with them.

They scheduled a service for solar panel re-installation week and half out on Monday 8/17 8 -12 pm. I had explained them the situation with roof and solar panel re installation very clearly. I had also sent them pictures in email just to be more informative. They had given $xxxx estimate. I was ok with that.
On Friday 8/14, I got a call from their office for confirmation on appointment on Mon. So far so good....And then it goes downhill from that point.
On Mon 8/17 at 9 am I get a call saying that they cannot make the appt. They scheduled me for next day 12-4pm. I was disappointed but ok. It happens. Then on Tue, nobody showed till 4:15 pm. Then the guys who came had my wrong home address so they called me. They showed up at 4:45 pm. They had no idea that I needed solar panel re installation. They said they can only inspect the amount of work needed and then told me that its going to cost me more. I was told by their supervisor that they will tell me new cost and date next day.
I didn't any receive call from them next day as well.
Hardly any time I have come across such unprofessional company !!

Google reviews for this company shows ok rating ...but I think i should have gone with these yelp ratings.

Thomas C.

I wish I would've read these reviews before I hired them. Just had them come out to check my ac. By the service tech's one admission there was nothing wrong, he just cleaned out the drainage pipes, replaced cheap air filter and charged me $195.

Maria M.

We had Ben Heinmiller come out to look at our AC because we know a friend that works for the company. They came lookedcat the unit and told us what was wrong. The tech told us someone in the office would call us with a price. We have not gotten that call so my husband called the office just gave us the runner around after telling us it was over $800.00. My husband agreed to have them still come out because the tech guy was cool and it wasn't his fault the office staff are idiot's. Well, they gave my husband the running around again so we canceled them and I called around Friday to see if we can get someone out here on Monday because we were going to out town Friday. I called Rinaldi's the lady on the phone was very polite and was able to get to us Monday morning, so the husband and I agreed to go with Rinaldi's. It was our best decision we could have made. The communication alone was awesome. They called and told us when the tech would be here. we found out how much it was to fix on the spot. Other techs came back to fix the unit and the office was on the phone letting us know everytime the techs were coming. I definitely would recommend Rinald's and I would definitely used them again. Especially when Ben Heinmiller was going to charge us over $800.00 for a piece that didn't even need to be changed. Rinaldi's fixed the problem and charged us about $300.00.
Rinaldi's has awesome communication and the techs were great.

Michelle D.

Wow! I could not be less impressed. In the course of using forced air to clear a clogged AC line to my second floor unit the pipe broke in the ceiling. I was never warned this was a possibility. Their solution was for me to pay nearly $900 that day to have a new drain line installed and then find someone to reinstall the ceiling. They left the line clogged and my garden hose on and wanted a service call fee.

Perhaps the pipe and ceiling damage was something that should be covered by Heinmiller's business insurance? We waited approximately a week for an answer to this question with no AC or first floor lights since the water was coming out light fixtures. They finally got back to me telling me that it was my problem and they would do nothing to help. What a shameful way to take care of the customer. Save yourself the agony and frustration and use a company that cares for their customers.

Mac A.

We had a leak in the wall coming from the AC handler in the attic. We called a competitor but they arrived late in the afternoon and wouldn't get out of the truck because it was raining. They said they would reschedule and somebody would call. The next day we called Heimiller at 9:30 to schedule an appointment and they had someone there by 11:00. The technician was Nick and he took care of the problem quickly and also serviced and cleaned both air conditioning units.
Hopefully I don't have to use them anytime soon but next time they will be my first call.

Jeffrey L.

Well where shall I start without being too long I contracted this company about four years ago to put new AC in my house gave me a very nice price two guys showed up in the truck big truck with trash cans trash bags etc. they had to take a little piece of drywall off my wall about two or 3' x 8' took the drywall off and little pieces and threw it right on the carpeting even though they had trash cans and trash bags with them at the end after picking up the piece of drywall took a broom and vigorously swept the carpet to get it clean the whole house was full of dust the next day after installing the AC I went to climb in my attic and realize it installed the AC pipe that runs the Freon across my opening right in the Middle of my opening I don't know if they thought I was never going to need attic access I would never look or what . Present day my AC went out at my rental unit I called Bob Heinmiller since they installed my AC at my house and had him come by to look at it the AC man Sean said oh your coil has a leak and show me a device it made a clicking noise that said was a leak detector he told me that the coil was ruined and that if they fixed it and repaired it no guarantee he recommended I buy a brand new unit and handler inside after four days of waiting I Call them up for the estimate that wasn't delivered to me the price was $3100 for a repair .$6000 for new unitWhich was recommended. I ran into an AC guy in my neighborhood nice guy name Randy from Randys Ac I asked him what it would cost to come look at it he said free he came over gave me an estimate of $450 he also had to change the fan while I was there and charge me 550 total fan condenser recharge checked everything out great job thanks Randy anyhow been three weeks the AC is fine and ice cold you use your judgment on Bob Heinmiller

Becky M.

Called Bennett and Sons and they were great! Plus they had my part on the truck and fixed my AC motor promptly. I'm not sure how Heinmiller is still in business with the way they run things but save your time and look elsewhere.

Carolyn M.

I paid over $5,000 in 2011 for a brand new Carrier System, and have had ongoing problems ever since. They are soaking me, and I get nothing but a runaround, and no solutions. The most recent problem is similar to all prior calls...system not cooling, but they find a different little part to replace each time. All parts are supposed to be under the 10 year warranty, but they invariably have charged $139 on three separate visits for parts, in addition to the outrageous labor cost. I have made many calls to speak to the service manager, and he has only responded to one call. At that point he agreed that the parts are under warranty, but he needs to talk with someone else about giving me a credit. I was assured the most recent repair would be free of any charges, since the problem was not corrected on a prior visit. But the serviceman again invoiced me for another $139. Several calls to the office about this charge, are still unresolved.

Mindi W.

Very frustrating that after 4 visits, $1200+...and several nights spent trying to sleep in the heat, our problem still isn't fixed. Most annoying is that I spent $200 on Friday and the air went out late evening on Saturday. When I called on Sunday, they said they wouldn't come out without first collecting $150 more for the ""after hours service call"". Seriously! They would not give me the owners phone number but said to try him Monday am - after another nigh spent in summer heat. The $150 weekend service call will no longer be an issue on Monday....but our problem won't be solved for tonight. I'll get this resolved, and then find another company.

Candice D.

Absolutely would not recommend. Prices were DOUBLE of any competitor.
Called their office first thing in the morning and put the order in. Called back hours later to check on the status, only to find out our call wasn't even put in the system.
Charged $115 to come out for 5 minutes and tell us what we already knew with no work being done. Couldn't get a call back with a quote on labor/parts price until the end of the day (even after calling asking if they had the quote yet). Thank goodness we had already found a competitor that was HALF their quoted price and already at our house replacing the part by the time they finally called back. Very disappointed and wish I could get my $115 back.