Dunman Electric

Carol L.

I would give zero stars if this was an option. I do not recommend this company unless you have deep pockets and want to throw alot of money away. On Sunday, half of my house did not have electricity and after checking my GFCI and doing some basic tests, decided to call Dunham. They informed me that it would be $239 for the weekend service call and that their hourly rate was $219. When the electrician arrived he informed me he knew what the problem was. A bad breaker. Well after installing the new breaker, the problem was not resolved. He made a call and then came back to inform me that it was a city problem. After less than 30 minutes being there, he presents me with a bill for $501.25. I called Becky and left a voicemail stating that I should not be charged for some of that service as it was a city problem and in essence they did not fix it. I received no call back and still haven't. So I basically paid $501.25 for a breaker that probably didn't need to be replaced and I could get at Lowes for under $20. When the city came out, they did inform me it was the city's problem and promptly fixed it. I told them I had called an electrician and had been charged over $500. They asked me who, and I told them Dunham Electric. He said good to know, as they too won't recommend them to anyone either. Also, they informed me that if a homeowner ever has an electrical issue, you can call 311 to have them come out, free of charge, to make sure it is not a city problem. I wish I had known that before I got scammed out of over $500.

Robert J.

This company is a rip-off, they charged my dear elderly Mother $241.00 for work not performed. Overhead garage door light went out, should be really simple right? Well, these people came out said what they thought was the problem. The technician diagnosed the problem, called himself attempting to go and purchase needed items returned with nothing saying he would have the order the parts. So suffice to say no work performed and we are very dissatisfied. Called the office talked to receptionist, she was supposed to have owner/manager call us back, no call back received. Stay away!

Jose V.

I called in the morning around 9am and got a electrician around 11:30am. Paul was able to quickly determine why my dryer power outlet and restroom lights were not working. I would give a full 5 star but Paul left the old screws on the floor for a outlet he replaced and didn't fully screw the breaker box back.

Paul N.

Dunman Electric does business like very few these days. They are accurate, punctual, genuine, easy to communicate with (Becky is absolutely personable and understanding), they deliver results, and are true professionals in the electrical field.

I have had a problem that I lived with for years which got worse by the month. It would be what is referred to as a gremlin. Then finally one night it all went dark . . . and hot.

I and a facility maintenance man were perplexed and after many combined sweaty hours of trouble shooting (driving grounding rods, checking many connection points, studying the internet solutions which were hard to articulate a proper search query and a few nights sleeping on the very hard floor at work) It was stop loss time!

That's when I called Dunman Electric and Craig Dunman arrived the next morning (today) walked up asked a single question, used his electrical current tester once then walked to the last place I would have thought to question. As he worked he explained the problem and in no more than 10 minutes my power was on and my entire living space, walls and all, were no longer electrified!

And to think, I was just about to rip into walls thinking I had a broken wire dumping all the electricity into the walls somewhere unseen.

It is cheaper than the cost you pay in stress and time to have a real professional take the helm! Thank you so much Craig and Becky, the gremlin is dead!!

Nick F.

Hired them in Austin for a new business setup. I have multiple businesses, and have moved offices at least 10 times in my career. This is by far the worst wiring job I have gotten. None of the wires were properly labeled and the entire thing was a mess. They did not even consider providing a refund or having someone fix the job. DO NOT hire this company. SO MANY other better providers - we called one to fix the job and had to repay the money and it was done instantly.

Cody D.

Last week I paid Dunman Electric to come out to a spot I am locating my business at and give me a bid for necessary electrical work and let them know it is on a time frame. Based on their information for what was needed and what I could do personally to get it started and save money, and BEFORE they finalized their bid, i spent personal time and efforts trenching my own trench, paying for the trencher I needed, buying all of the hand tools, and paying 2 other workers for help in the tough ground here in order to maximize efficiency on my end and lower the cost. That was well over $1000, plus their assessment fee on top of that out of pocket and a lot of time that I don't have much of being a business owner. All of this only to find out that the work I did and all of the money I spent was absolutely unnecessary and that there was a better way, a cheaper way, and a less expensive way. I got 2 other independent contractors to check the spot and give quotes, and they both--unbeknownst to each other--showed me the same, and better way at a cheaper cost. 1 quote that was less than 1/2 of the Dunman quote, and the other was still much cheaper. The business practices employed towards trying to trick me into over paying for their services and having me spend large amounts of money and efforts doing my own work before hand--which tends to solidify using them as a choice (because who wants to waste money, time, and effort on something then go another direction?) is a disgusting business practice. Now I have no doubt they would have done very good and very timely work but, do to the amount of work out there for electricians in the current market these large contractors are flooded with business and they have no problem trying to overcharge those who are not educated in their field and small business owners like myself because they don't need the business. I highly recommend getting spending the small fees for assessment from multiple sources before choosing, and I highly recommend smaller, independent contractors that actually want your business and are more likely to give honest bids. These kinds of business practices hurt small companies like mine a lot, and now this has cost me all of the money I had for the advertising campaign I had planned out and the time it spent putting it together. Now my means towards paying for the proper advertising for my grand opening are gone due to their disgusting practices and greed.

Drew F.

Last weekend a wind storm knocked a tree branch down into power lines. I called and asked for emergency service on a Sunday. The company sent out Keith Brown which you should always feel good about. He worked for about 6 hours and did an incredible job. The follow up work was done by another electrician a day later, that never gave me a card so I don't know his name. When he left he asked me to sign off. I asked if it was done and he said no. I had already paid $4100 and refused to sign off as it was not done. The electrician threw the ipad in the car and drove off. A few hours later I got a call saying that since I had refused to let them in my house it couldn't be completed. I asked what they were talking about as I had let the technician in the house twice and would have let him in more if needed and didn't appreciate being called a liar. They said that there was some miscommunication and as I was RED HOT at that time I said I wanted an apology rom the owner.
The owner called back and again said there was miscommunication. I asked about the senior citizen discount as advertised. I also stated that I am not a liar and didn't appreciate his employee telling stories. He said that the employee would come back the next day to compensate me and that I would feel rally good about the compensation.
The good employee came back but with no check. To bad because the insurance agent was here and I was going to turn it over to the agent.
Today is 5 days later. NO CHECK. I emailed Mr. Dunman. He pretended to act as if he didn't know what I was talking about and said he would send a $50 check in the mail to me tomorrow. Let me see less than a 2% credit. Really? Good luck if you choose this company.
Keep your $50. Karma is a b---.

Donna T.

Dunman Electric has always been timely. If you can't tell by my other reviews, that is my pet peeve. I love it when service people are prompt and fix the issue. I was having a constant problem of my doorbell frying. After about three visits by Dunman over 1.5 years, a technician told me that when my doorbell button outside gets stuck, it will fry the inside bell. They didn't even charge me to fix it again. I have had very good service.

Charis D.

We used Dunman Electric to convert a workshop into a guest house. They ran wire from our main house to the workshop, installed the complete electric system (panel, lights, outlets, etc.), worked with the City of Austin to obtain permits and more. We were thoroughly pleased with every technician who stopped by the house during this long process- they were polite, knowledgable and worked in collaboration with the other contractors we had on site. When little issues came up (because every project of this scale has them), they worked diligently to problem solve in a timely and efficient manner. Becky was always professional and helpful on the phone and Craig runs his business with honesty and integrity. We will definitely reach out to them for our electric work in the future. Thanks Dunman Electric!

Veronica L.

Contacted this company to schedule an estimate for some electrical work. Technicians arrived timely and were professional however, after talking through the scope of work and taking some measurements we were informed that this company charges a service call for estimates? Of course we paid this fee however a standard business practice that most companies follow is to disclose this fee upfront when the appointment is scheduled. My concern, what other surprises can I expect if I engage this business to do our electrical work.