Dollens Electric

Tony D.

DON'T WASTE YOUR TIME! As many of the real reviews state they don't follow up even after repeated contacts. I am glad I read these reviews to confirm my suspicion, it sounds and acts like a very flaky business. I wouldn't risk doing business with them, there are too many real and personal companies out there to use. Found them through Homeadvisor.

P G.

WHAT A SCAM!!! BAIT AND SWITCH!!! DO NOT HIRE DOLLENS ELECTRIC!!! My husband found them listed on Home Advisor along with a few electricians. He called around for quotes to come out to the house to check an outlet in the outdoor BBQ. He was quoted $74. The other quotes were $125-150. Unfortunately, my husband neglected to tell me what Josephine at Dollen's quoted him.

Jason called to verify his 11am appt that morning, but showed up almost 30 minutes late, no phone call and no apology. He parked his extra large repair truck in the driveway. Repair/service people shouldn't assume it's ok to park in a private driveway especially because they often leak oil. More importantly, what if I needed to leave in a hurry? I literally felt blocked in and trapped. I've only had one other person do this, it's rude and inconsiderate. I asked if his truck leaked oil and he said not as far as he knew. He offered to move it, but I gave in and said as long as it's not leaking oil it was ok.

Jason followed me to the backyard and he tested the outlet and found the outlet was ok but the power wasn't reaching it. Then he said something like, we need to get you a contract. I thought that was strange because no one had ever said I needed to sign a contract to trouble shoot. After fiddling around at the control panel and walking back and forth to the nearby outlet for several minutes, I suggested that maybe there was a loose connection somewhere. Bingo! He found some loose wires under a screw cap and the mystery was solved. This took about 15-20 minutes in total. He mentioned the contract at least 2 more times while troubleshooting the outlet, but a contract was never presented.

While we were trouble shooting the outlet outside, I asked how much this would cost and he said $275. I was floored and said something like OMG! Is this the going rate? He said yes and said that if I subscribed to Angie's list I would get a 10% discount. I said no, and he said he would give it to me anyway. Gee thanks. Then I remembered we found them on Home Advisor and told him, just to make the 10% discount feel legit I guess. I assumed my husband knew how much this guy was charging so I didn't say anything more about the pricing. He gave me some sort of convoluted explanation about the fee that made no sense. I had to turn away so he wouldn't see my eyes roll back in my head.

When we finished that project, I asked if he could hang a bathroom ceiling fixture, the wires were already installed, we just needed to reattach the fixture to the ceiling. I believe before he started, he went to the truck to retrieve the contract. He returned with a clip board box but didn't ask me to sign anything. Hanging the fixture took about another 20 minutes. I supplied a ladder for part of the install and then he went to get another one. I also handed him tools while he was on the ladder. I don't mind helping out, I always learn something and he didn't seem to mind.

When he was all done he told me it would be $246. I wrote a check and then he gave me a bunch of papers to sign. I must have signed and initialed in 5-6 places. I asked him what I was signing but didn't really get a satisfactory answer and let it slide. This is what they depend on happening and what they want to happen! Shame on me for not reading what probably would have taken 15-20 minutes to read. Jason left the house and didn't leave me a copy. I immediately called his number but it went to his office where Josephine picked up. She said she would have him bring it back later. He didn't.

When my husband arrived home, I asked why he would agree to $275 an hour. He was shocked and quite angry. He spoke to both of them the next day and Jason kept saying ""your wife signed the contract."" In exasperation he just hung up not wanting to argue with such an unscrupulous individual and felt partially responsible for not telling me that he was quoted $74 .

This is just a bunch of BS and a BLATANT SCAM! SHAME ON YOU DOLLENS ELECTRIC to lure customers in with a $74 quote and then have them sign a contract and charge them almost more than 3 times as much! $74 vs $275, are you kidding me?????? Thanks for the 10% discount.

sssss s.

Got an outlet installed for an EVSE about a year ago. I actually wrote this review back then but for some reason it got saved and not posted on yelp. Anyway...

I would recommend this company without reservation to anybody. Work was professionally done, very good rates, explained the details of all the work he did, and just very, very helpful in general. It was very easy to schedule and get the work done. We were referred to them by a friend of ours and I can see why. I think these are our go to guys for any electrical work in the future.

Mark S.

SCAM ALERT! This company lures you in with a deceptive $74 service inspection fee.
I had a simple handyman job to re-wire a new wall switch for a recently installed ceiling fan.
Service technician wasted about 45 minutes with ridiculous bs about how the brand new romex wiring in a newly installed junction box, should have an additional grommet to protect the already heavily insulated romex wire?? Also, he mentions that the fixture needs 'arc fault protection', suggesting I need to re-wire my entire house to current building codes.
All a dishonest disrespectful fraudulent smoke screen to justify charging as much as possible.
I just needed to replace my wall switch for an existing ceiling fan. This guy quotes $450 minimum, called the 'boss', and confirmed that they won't work for less.
Turns out the job was as simple as I had explained and requested...I could have done it myself. I got it done for $100.

Prasad B.

I had great no nonsense experience with Dollens Electric. They help me wire my garage for EV charging. After getting ridiculously high quotes from others, it was refreshing for them to ask some commonsensical questions and come up with reasonable estimate. They showed up on time, completed installation professionally and left with everything clean and perfect. I highly recommend them.

Sameer S.

Dollens Electric was a pleasure to work with. They did a great job in our home installing fans, fan switches and an electric car charger in the garage. Work was great and rates were reasonable. Highly recommend them!

Kat S.

I was in despair,of ever getting the work needed done. Multiple electric service companies never returned my calls. A neighbor recommended Dollens service. Not only did someone answer the phone, she set up an appointment for the next day. Bryan arrived and gave me a quote for the smaller job and said he could do it that day. He completed the job and I am very happy with the result. Bryan was very polite, cleaned up after himself and made sure he closed the door every time he went in and out so my cats wouldn't get out. He gave me a quote for the larger job (getting rid of the old knob and tube wires) and explained their approach for doing the work while I was still in the house (other companies told me I'd have to gut the plaster walls). I highly recommend this company and will use them again.

Mike V.

DEC rewired my garage and several outside switches and fixtures. DEC fixed a cobbled up mess that did not meet code. I have complete confidence in their knowledge and ability, and in the work they did. It was comprehensive, met code, is clean and well laid out and everything works for the first time since we moved in. I would recommend DEC to anyone for any size job, with no reservation. I intend to use DEC again to fix more things that were not done properly in the past. Jason and Brian worked hard and smart. Their class of work/knowledge is rare and hard to find these days. Use them with confidence.

Kelek S.

I was forced to go with them for the 'free' charging port installation. They first demanded that I do an amp circuit upgrade, which would have cost a few thousand dollars extra and a few more months to install. I manually did load calculations, which they then said they wouldn't be covered for official inspections, so I shelled out another $75 for them to put some numbers in a spreadsheet, which they did incorrectly. I pointed out that my gas heater didn't use nearly as much electric for the fan as they claimed, and I had to manually unscrew the fan to show them codes on it to prove it otherwise, after several hours of emails and photos. That finally proved to them that I didn't need the amp upgrade, so they did the installation (which was efficient and of good quality). I needed a special torque wrench for the inspector to inspect their work, or spend another $300 for them to be here for the inspector. I manually uninstalled the lid of the charger to make sure I could do what the inspector had to do. I had to manually schedule the inspection through government websites (which Dollens didn't provide much information on how to do), and I needed printed forms (which emails did not suggest I needed to provide to the inspector). The inspector felt that the electricians should have been there and not charged extra, and because I couldn't provide the forms in time, signed the inspection, and now I have to go to City Hall to finish getting the certification. A nightmare I never want to go through again.

Brooke R.

Had Dollens come out to give us a quote for electrical vehicle installation at our commercial building. One of the facility guys, myself, and Steve Dollens walked around/in the building for about an hour. Never heard from him again despite numerous emails and phone calls. Waste of company time.