Dollens Electric

Charles B.

Last year water made it into my outside electrical panel through a leaky weather head. After getting quotes from one company with a quote that seemed absurd, I called Jason and got a reasonable quote at half the price!
We discussed what was going on, and in the end, he came and found a solution that was much lower cost and addressed all the safety concerns present.
I was very happy and had them come back and run an EV charge line to my garage and a new grounded run to my office (since we have an old house without grounding on many outlets).
The finally Woohoo came tonight. You see - he put in a NEMA 14-50 plug after recommending a good EV charger. In a cruel twist a family member sent me a new charger that uses NMEA 6-50 (D'OH!). I'd been busy, but finally emailed for a course of action. Same evening I got a response with what needs to be done.
I feel that Dollen's Electric management is fair with pricing, clearly knowledgeable regarding codes and best practices, and perhaps best in my mind, forthright. I never felt I was sold something I didn't need or ever be told something that was untrue. This is the kind of tradesmen we need more of.

Eric E.

A few years ago, Dollens did a bit of work on our house, and it went very well, and I felt the person who came was very knowledgeable and willing to explain as well as work with our requests. In late 2018, though, we scheduled an estimate which started with a no-show. The second attempt was on the wrong day, and the third attempt finally worked out. However, it's 2019 now, and there's been no estimate given despite several follow ups. It's time to move on to a new electrician despite their excellent service in the past.

Stacey O.

I've called Dollens out on two separate occasions for two different properties in the last two years and they have been exceptionally responsive and helpful. I always get at least two quotes and both times they were a little less expensive but as important, they were able to schedule the work for that week. They showed up early, and worked long hours to get the job done in as few days as possible. The Dollen's team is my go to for electrical work. You need someone who is knowledgeable and trustworthy, they are thorough, informative and honest.

Charles T.

Nice job extending an tapping into an outlet in the attic and adding a duplex in a closet to power some components. Original attic outlet had no ground wire, so found one in another outlet in attic and grounded both the existing and the added one.

Some issues with communication and scheduling, but very satisfied with job well done.

Nick N.

Not showing up. Scheduled an appointment over the phone and confirmed with email. Took time off to be at home. No show.

Catherine S.

I had an electrical short which left no power in my bedrooms. Brian and Nick with Dollens Electric were great. They worked quickly and efficiently to diagnose and fix the problem. They were on time and courteous. I don't get the other negative reviews. Dollens' hourly rates are the going rate for licensed and certified Electricians. They're also Diamond certified which is how I found them. I would recommend / use them again.

Tony D.

DON'T WASTE YOUR TIME! As many of the real reviews state they don't follow up even after repeated contacts. I am glad I read these reviews to confirm my suspicion, it sounds and acts like a very flaky business. I wouldn't risk doing business with them, there are too many real and personal companies out there to use. Found them through Homeadvisor.

P G.

WHAT A SCAM!!! BAIT AND SWITCH!!! DO NOT HIRE DOLLENS ELECTRIC!!! My husband found them listed on Home Advisor along with a few electricians. He called around for quotes to come out to the house to check an outlet in the outdoor BBQ. He was quoted $74. The other quotes were $125-150. Unfortunately, my husband neglected to tell me what Josephine at Dollen's quoted him.

Jason called to verify his 11am appt that morning, but showed up almost 30 minutes late, no phone call and no apology. He parked his extra large repair truck in the driveway. Repair/service people shouldn't assume it's ok to park in a private driveway especially because they often leak oil. More importantly, what if I needed to leave in a hurry? I literally felt blocked in and trapped. I've only had one other person do this, it's rude and inconsiderate. I asked if his truck leaked oil and he said not as far as he knew. He offered to move it, but I gave in and said as long as it's not leaking oil it was ok.

Jason followed me to the backyard and he tested the outlet and found the outlet was ok but the power wasn't reaching it. Then he said something like, we need to get you a contract. I thought that was strange because no one had ever said I needed to sign a contract to trouble shoot. After fiddling around at the control panel and walking back and forth to the nearby outlet for several minutes, I suggested that maybe there was a loose connection somewhere. Bingo! He found some loose wires under a screw cap and the mystery was solved. This took about 15-20 minutes in total. He mentioned the contract at least 2 more times while troubleshooting the outlet, but a contract was never presented.

While we were trouble shooting the outlet outside, I asked how much this would cost and he said $275. I was floored and said something like OMG! Is this the going rate? He said yes and said that if I subscribed to Angie's list I would get a 10% discount. I said no, and he said he would give it to me anyway. Gee thanks. Then I remembered we found them on Home Advisor and told him, just to make the 10% discount feel legit I guess. I assumed my husband knew how much this guy was charging so I didn't say anything more about the pricing. He gave me some sort of convoluted explanation about the fee that made no sense. I had to turn away so he wouldn't see my eyes roll back in my head.

When we finished that project, I asked if he could hang a bathroom ceiling fixture, the wires were already installed, we just needed to reattach the fixture to the ceiling. I believe before he started, he went to the truck to retrieve the contract. He returned with a clip board box but didn't ask me to sign anything. Hanging the fixture took about another 20 minutes. I supplied a ladder for part of the install and then he went to get another one. I also handed him tools while he was on the ladder. I don't mind helping out, I always learn something and he didn't seem to mind.

When he was all done he told me it would be $246. I wrote a check and then he gave me a bunch of papers to sign. I must have signed and initialed in 5-6 places. I asked him what I was signing but didn't really get a satisfactory answer and let it slide. This is what they depend on happening and what they want to happen! Shame on me for not reading what probably would have taken 15-20 minutes to read. Jason left the house and didn't leave me a copy. I immediately called his number but it went to his office where Josephine picked up. She said she would have him bring it back later. He didn't.

When my husband arrived home, I asked why he would agree to $275 an hour. He was shocked and quite angry. He spoke to both of them the next day and Jason kept saying ""your wife signed the contract."" In exasperation he just hung up not wanting to argue with such an unscrupulous individual and felt partially responsible for not telling me that he was quoted $74 .

This is just a bunch of BS and a BLATANT SCAM! SHAME ON YOU DOLLENS ELECTRIC to lure customers in with a $74 quote and then have them sign a contract and charge them almost more than 3 times as much! $74 vs $275, are you kidding me?????? Thanks for the 10% discount.

sssss s.

Got an outlet installed for an EVSE about a year ago. I actually wrote this review back then but for some reason it got saved and not posted on yelp. Anyway...

I would recommend this company without reservation to anybody. Work was professionally done, very good rates, explained the details of all the work he did, and just very, very helpful in general. It was very easy to schedule and get the work done. We were referred to them by a friend of ours and I can see why. I think these are our go to guys for any electrical work in the future.

Mark S.

SCAM ALERT! This company lures you in with a deceptive $74 service inspection fee.
I had a simple handyman job to re-wire a new wall switch for a recently installed ceiling fan.
Service technician wasted about 45 minutes with ridiculous bs about how the brand new romex wiring in a newly installed junction box, should have an additional grommet to protect the already heavily insulated romex wire?? Also, he mentions that the fixture needs 'arc fault protection', suggesting I need to re-wire my entire house to current building codes.
All a dishonest disrespectful fraudulent smoke screen to justify charging as much as possible.
I just needed to replace my wall switch for an existing ceiling fan. This guy quotes $450 minimum, called the 'boss', and confirmed that they won't work for less.
Turns out the job was as simple as I had explained and requested...I could have done it myself. I got it done for $100.