Decker Electric

★★★★☆ 4.0 / 5 (26)
: 9605 Holly Springs Dr, Austin, TX 78748
: (512) 892-4370
: http://www.deckerelectric.net/

Company Overview

Industrial plus business electrical services offering fixture setup, troubleshooting as well as fixes such as:

- Electrical System Restoration
- Ceiling Light Setup
- Light Fixture Installation
- Light Fixture Swap
- Circuit Additions
- Outlet Replacement with GFCI outlets
- Home Renovation

For over two decades, we have delivered top-notch service to the Austin area for home, commercial plus emergency power needs. Our customer service rivals your favorite service providers. We provide a five-year warranty on every power job, regardless of if it’s for your residence or office. Enjoy complimentary quotes, fixed pricing, transparent pricing, and immaculate tidying up.

Our business is built on the principle of excellence workmanship. With pride, Decker Electric was one of Austin's earliest companies listed on Angie's List and continues to receive high ratings and feedback for our services. We are a long-standing member of the Better Business Bureau.

Reid Holm, who operates this successful, locally owned company, began his career as an electrical technician in the mid-80s. After his background in building, a friend invited him to join in an electric venture, and Reid recognized it as a great fit. He turned a single opportunity into a lifelong career. Since entering the field more than 20 years ago, he has merged his passion for serving people with a deep understanding and appreciation for the power that brings light to our world. He is fully insured and a Certified Electrical.

Business Services

  • Circuit breaker installation
  • Circuit breaker repair
  • Doorbell installation
  • Doorbell repair
  • Electric inspection
  • Electric installation or replacement
  • Electric panel installation
  • Electric panel repair
  • Electric repair
  • Wire installation
  • Wire repair
  • Electric vehicle charging station installation
  • Light fixture installation
  • Light fixture repair
  • Outlet installation
  • Outlet repair

Business Location & Hours



Mon:9:00 AM - 6:00 PM
Tue:9:00 AM - 6:00 PM
Wed:9:00 AM - 6:00 PM
Thu:9:00 AM - 6:00 PM
Fri:9:00 AM - 6:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

★★★★★

Reid gave me a written estimate that was reasonable and better than the other estimate I'd received, including giving me some assessments on what work actually needed to be done (that is, he talked himself out of some money). He came out, did the work, and cleaned up very well after it was complete. He was very personable and easy to talk to. I am totally satisfied and will not hesitate to use him in the future.

★☆☆☆☆

I hired him last week to install 3 sensor lights and originally he quoted me approximately $150/light. Well the job went smoothly, ""even better than expected"", yet he billed me for $746. I talked to him about it and he said that it was fair as he had 3 electricians on the job, and did not even charge for his time.

I had used Reid before, but never again.

★★☆☆☆

I called Decker Electric about a rental property of mine after searching for electricians on Angies List. My tenant said the power had gone off and one of the breakers in the box was buzzing and/or sparking. Reid Holm was responsive when I called, and quickly went to the house to check on it, the same day in fact. He told me that the entire service needed to be replaced. It's an older house and so that didn't seem too far-fetched to me. I asked him how much it would cost, and he told me $1,200. Interestingly, I had gotten an email from Angies List the day before with a deal for 200-amp service replacement for $1,343.00 from Efficient Air Conditioning. So, $1,200 being less than $1,343, I thought that what he was quoting me was a fair price and told him to go ahead and do it. He took care of scheduling it with the city and replaced it as promised on the scheduled day.
This is where the problem started. He called me and said it was finished, and I gave him my credit card number to pay for it. Later that day I got an email receipt for the invoice for $2,300, almost double the $1,200 he had quoted me. I contacted him and he said he never told me it would be $1,200, he said he had told me it would be around $2,000. I, of course, think this is ridiculous. When I first found him on Angies list I printed out the info page, and when he told me $1,200, I had written it down on the paper, and also told my wife this was going to cost us $1,200. It makes no sense that I would agree to a $2,000 job when I had just gotten a coupon for $1,343.
Of course he disagrees, and swears that he never said $1,200.
I have no real recourse, because if I stop the credit card payment he will just put a mechanics lien on the property. I have to take a good bit of the blame since I was dumb enough to actually trust a contractor, and never asked for a proposal in writing.
As I wrote above, he was responsive and punctual, and at least as competent as any electrician should be. But I feel like he took advantage when I didn't ask for a written bid and just went ahead and did the work and overcharged me, knowing that I wouldn't have any choice but to pay him.
So, if you want to give him a try, I HIGHLY recommend you make sure you get a bid in writing first, and make sure that when you are paying him the invoice matches the bid.

★★☆☆☆

I had Decker complete two jobs in my home. And while I trust the work that they do, I believe they are slower than average, which is a problem when you're paying by the hour. Jobs that were quoted at 1/2 - 1 full day typically took more like 2 days.

Also, this is not the electrician to call if you want a nice finished look for your plugmolds and outlets. They are just nice guys with no sense of aesthetics.

★★★★★

Called several electricians for quotes. Reid was the first to call back and also the first to come out to to give us a quote .

Then quote was very reasonable and was also well under the competition.
Reid and his crew completed the work in a timely manor and they were very professional. Reid was also very patient while answering our abundance of questions.

Based on my experience with Decker electric I would highly recommend them to others.

I would not bother calling another electrician at this point.

-Jon

★★★★★

I contacted Reid and company while I was in the discovery phase of purchasing a home. It needed quite a bit of work, and Decker Electric helped me identify all the critical items, as well as improvements that I could come back and do later if I wanted to watch my budget.

When it was time to do the work, a bigger team showed up than I had expected, and spent a lot of time making sure things were done right. They actually did more than I had expected from the original quote. Very profesional and thorough, plus I feel better educated about codes and safety. I'll be calling Decker again the next time I need some work done.

★☆☆☆☆

Sadly, I tried to get a quote from Decker, but never could get someone to come out. I called and left a message and also emailed, using the contact us section of their website. I received an email response asking me when I was available, I replied and never heard back. Its disappointing as a potential customer to be completely blown off. Maybe Reid does amazing work. Unfortunately, I'll never know.

In closing, I pose a question: if I can't trust a company to return my phone calls or emails, can I trust them to do quality work on my home?

Probably not.

★★★★★

I first met Reed with Decker about 13 years ago. I've had Reed and/or his guys work on various projects at home and the office at least a dozen times. The work is always done right and the cost is reasonable. I highly recommend them.

★★★★★

I've been in my old house over 5 years and got in touch with Decker early on based on a friend's recommendation. I have had them out for projects several times over several years. They are sterling and I can't imagine calling on anyone else. I've had exterior and interior lights and ceiling fans installed in places that never had a fixture, as well as replacing existing fixtures. Whether he does the work himself or not, the owner, Reid has been on site for every job. His staff has been the same two young men on each job, but one, and that kind of continuity is a very good sign. They also clean up after themselves. Every bill has been well within my expectations for the job and they've always been promptly available and easy to coordinate with.

★☆☆☆☆

The closer I look at Decker's work, the less impressed I am. A lot of it is not done correctly, and certainly it is not done as a long-term fix.

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