Davis Services

K L.

This company does not treat customers well. They look for any chance to charge for a service call and diagnostic fee. We had to call them 3 times in 3 weeks and the last tech they had was the icing on top. Bruce came to check the thermostat out which we had just replaced and knew worked for the home for several years, and he says the thermostat is the problem. He suggests that we buy a $50 retail thermostat from him for $200 and we would be A ok. We asked if we could just buy the thermostat retail and put it in ourselves and he said no, you will blow a fuse. I asked if there was a reason that this would be wired poorly to make a new thermostat not work, but he insisted that we were incapable of doing it. When discussing pricing options I had my wife on the line and he laughed at her whenever she was trying to discuss pricing options or what was happening with the system. He then states that he has other customers to see and we can't be wasting anymore of his time. I guess we aren't customers huh? Thanks for your stellar service Bruce. Never use this company if you would like it fixed the first time.

Sukey P.

I terminated Davis Services last summer after terrible service. I spoke to the manager then and he was amazingly rude to me.
They keep charging my credit card and I cant get them to stop. I have written and called. I have employed a new company to service my furnace.
The people they sent to my house did not leave it in the same condition they found it.They turned the air way down and all the windows were open. They didn't bother to put the thermostat back as they found it and our house was cooled for with all windows open for hours before I found it .
When I called they said it was my problem. They left doors open and the furnace room open too.
I do not recommend this company. Please ignore their fancy advertising on TV.

No M.

Davis is a bunch of chumps especially the owner. Very rude unprofessional aholes. Always over priced and you feel their fake motto when Davis bends you over the stoop.

D S.

I was aggressively assaulted in traffic by a Davis employee. He quickly drove up behind a Toyota Corolla that was in the passing lane on Hwy 9 and forced his way over on top of me nearly hitting my car, and then when I proceeded to attempt to get his license plate number to call the company, he slammed on his brakes, trying to cause an accident. I had to swerve to avoid hitting him, and he proceeded to chase me down Hwy 9 with his high beams on screaming at me before turning off on Rainbow Lake Road. I don't know who he was, but when you're driving the company vehicle like it's a hit-to-pass racer, well, people are going to write off your company. From the reviews I've seen here, it's just par for the course.

Pat S.

If I could give them a big fat goose egg - no stars - I would. Know their commercials - ""Feel The Davis difference""? Yeah. We felt it. In our wallets and service. They sold us freon for our downstairs unit that then leaked out, and their service guy in our attic evidently bumped that AC unit and dislodged the drain pan. Next day we had water spots all over our bedroom ceiling. I called them for answers (since we bought a service contract) and got nothing but blame and sarcasm from the Service Manager. I wouldn't buy a ham sandwich from these people. Steer clear - way clear.

Rhonda L.

Very dissatisfied.Sent a technician out to my house due to my unit being froze up. The technician immediately blamed it on being low on freon. I told him that I had just had a service guy at my house the day before and he said the freon was fine, but he insisted that I call Davis Services because of warranty issues. I told the tech from Davis Services what the previous serviceman said it might be and he went with that( without ever checking).To make a long story short I did not need the very expensive part that was not under warranty. My air handler evaporator coils were dirty and stopped up. If I had listened to him I would have spent a ridiculous amount of money fixing something that was not broke. If the tech from Davis Services would have done his job he would have known this. I feel like he was trying to take advantage of me being a woman. My unit is working just fine after being cleaned no thanks to Davis Services.

Christine K.

We had a Lennox unit installed in July/August of 2017. Over this
past weekend the heat stopped working. When I called Davis Services they said we had not purchased a maintenance plan so the warranty was not longer valid. We had never been offered a maintenance plan. I could not understand why you have to buy a maintenance plan on a brand new unit. They did send a service technician and he looked at the unit and told us it needed a part and that we would have to purchase a maintenance plan back to when we purchased the unit but the part would not be under warranty. He wanted $900.00 to work on the unit and $89 for the service call. He kept insisting on up-selling us. My husband had to ask him to leave our property. I called Lennox today and they said the part was under warranty and we could start the maintenance plan now. We called a different service company and he picked up the part under warranty and will be installing it for $150.00. I will never, ever use Davis Services again.

Kt G.

Be wary of this company. Salesman thought he knew what the problem was, but after installation was unable to fix what we had asked for. Very expensive service with minimal correction to the problem.

Maria K.

We had Davis Services out for both repair service and to get quotes for a new A/C unit. During the repair process, it appears they temporary fixed our issue, but added another problem where we had to call them out a couple months later.
There unit quotes, even with their member discount, is still over 2-3 grand more than other companies. I wouldn't recommend them to anyone.

Nita C.

The rating I would truly give this company is below a 0. Air went out on Friday. Unit is 3 1/2 years old part was under warranty. The lady I dealt with needs to learn courtesy. When she quoted the service price I told her I would have to call back once talking with my husband. I called back within 30 minutes had to leave message to order part. The following day I had to notify them, the same lady called but would not talk with me she hung up on me. Once she talked with my husband it was told I said the price was to high and that I hung up on her. Also told my husband they couldn't order part until they knew it would be paid for. Service charge was $568, after her comment wonder now if I paid for the part. Took 1 week to get the air back on. I have paid for 1 year service I'm asking for a refund minus 1 service