Dale’s Electric

Jonathan H.

UPDATE: THE OWNER OF THIS BUSINESS, IN RESPONSE TO MY REVIEW FOR HOMEADVISOR.COM (THE SOURCE I USED TO SELECT HIS BUSINESS), HAS FALSELY CLAIMED THAT HE'S NEVER PERFORMED ANY WORK FOR ME.

I hired this man to perform basic electrical work at my elderly mother's house. Everything went smoothly until the work was done. He communicated well, and he arrived on the agreed upon date and time. One of the two lights on one fixture he installed has never worked. Additionally, he discarded pieces of wires in the yard. I contacted him the day after the work was performed, and he promised to return and attempt to remedy the issue. Weeks went by, and I didn't hear from him. Finally he texted me that he'd stop by the house on a certain day. That day came and went. It's been over five weeks since I last received any communication from him.

Yesterday I texted him to express my frustration, and he blamed the lights' manufacturer and advised he wouldn't return without an additional charge. That'is hardly an excuse for his failure to follow up on his promise to return to work on the light that never worked. He was very professional until he got my money. I asked him about what lights I should purchase, and I again asked him if the lights I picked out were what I needed. At no time during the installation process did he ever express concern or doubt about the type, brand, or quality of the lights I purchased. Furthermore, the light that isn't functioning has failed to work properly since he left the house. I'm not sure how accurate his troubleshooting by osmosis (concluding that the problem is the light itself) can be since he never returned as promised to inspect the light. He'll maintain that he stands by his work, but the light hasn't worked properly since he installed it and he failed to return to determine the problem as promised.

Don't fall for the positive feedback this business has received on various online resources. He deletes or attempts to delete all negative reviews. While at the house he recommended a more expensive electrical repair that he ""noticed."" When I have that more costly work and any other electrical project performed, I won't be hiring him. I'm sure there are reputable electricians out there, but he's not one of them. For anyone looking for a competent, trustworthy electrician on the Mississippi Coast, look elsewhere.

He'll argue that there are two sides to every story. I couldn't agree more. There's my side. And there's the side of the man who installed an outdoor light fixture, was advised the following day that said fixture wasn't working properly, promised to return to look at it (I have the texts), promised again to return on a certain date (I have the texts), and failed to appear and even try to contact me about it.

CAVEAT EMPTOR.