Cornerstone Pros

Isabeau B.

I cannot say enough wonderful things about cornerstone. My husband and I bought our first home recently and had 3 inspections prior to closing only to find out that the house was a disaster and no one actually inspected anything! Their electrician Chris came out to meet with us and inspect the house and unfortunately we had to rewire everything. Chris worked with us through the entire process. He and Wiz did all of our rewiring and then some. I cannot say enough about their work ethic, they did everything they could to make this a comfortable and easy process for us. They were also a lot of fun to have in the house, both of them are characters which made it less stressful for us. We've also had cornerstone do some plumbing for us as well. I'd refer them to anyone.

Robert P.

Service tech was great but their pricing was so much higher than other qualified AC shops around. It seemed as if they did t want my buisness and could care less. So many promises and yet so little delivered.

Michele H.

Only 1 star because I had to mark it. This really should have a -5 stars. I called Friday night looking for a plumber because my tub would not drain. I called and asked if they offered after hours service, was told yes not a problem. About 45 mins later the plumber arrives pissed off because he has to come over. He walked in smelling of cigarettes and was just irritated to be there. I told him what had happened and of course he started making rude remarks about using drano. He said the clog was due from 40 years of drano. Which was completely wrong. He was slamming his equipment around and cussing. He continously grunted and sighed because he had to come out. First off he should have stayed home. It was not like I wanted to pay the after prices for no reason....much less pay for some jerk to come and be rude. He said he was unable to unclog the piping and needed to take out my tub in order to figure out the issue. He was so pissed off that he couldn't get is equipment to back in the case. So not only was he insulting he didn't fix the clog. I am very disappointed in his professionalism and will NOT ever use this company again. I had to call another plumber who successfully fixed the issue without distroying my bathroom. A little advice, Mike you may want to look into another profession!

Casey M.

Cornerstone Air and plumbing. Great people from phone call to Curtis the technician. I called with a couple problems 1 a hammering ( water spurting and banging)in the Kitchen faucet. The wife complaining of a bad smell when the a/c was on. Cornerstone discovered somehow the faucet was a almost closed valve. Done. They could have told me anything. They are honest. Curtis showed up to clean the vents, on time , clean, sharp.Done. Smells great.
. These are the people you should use.

Curt L.

I purchased a top of the line Lennox A/C System through Cornerstone in November, 2013. There were a few issues that arose immediately, including a service person who claimed that ""You can't get humidity in Florida below 50% or you'll get nose bleeds"", but ownership stepped up and made everything okay. I was pleased with the system and looking forward to having a good, local AC contractor lined up for future service on what I believed would be my last AC purchase ever.

Fast forward to July 4, 2015, when the unit stopped working. A service call the next day ($89, high, but not out of line for a Sunday) identified the culprit as the condenser fan motor, which was covered under the warranty. The labor, however, was not. The service man stated he would order the motor first thing Monday, with plans to do the job the next day..

The repair required disconnecting 5 wires, removing 4 screws to lift off the top grille, removing 4 nuts to release the motor/fan assembly, then loosening a single bolt to remove the fan blade from the motor shaft. Reverse the process with the new motor and the job is done. Cornerstone's quote for this service? $439. When I asked how much time was required for the work I was told that Cornerstone does not use hourly rate pricing, and has flat rate charges for every job. The tech also tried to sell me a ""club membership"" that would get me a 10% discount on that fee.

I objected to that price, which I considered exorbitant, to say the least. I then received a polite call from the service manager attempting to justify the price by delineating all his costs associated with acquiring a new part under warranty. When I responded that I understood, but simply could not afford such a high labor charge and asked him to call me when the motor arrived so that I could pick it up and do the work myself, he informed me that Cornerstone would not release the part to me. His best offer was to apply the $89 service call fee I had already paid against the $439 fee.

I called a local competitor, Ierna A/C. The Ierna rep suggested I have a service call for a second opinion, and said the fee would automatically be applied against any repairs. Since I already had a diagnosis, I declined. The part was ordered and the job was slotted for between 8 and 10 on Thursday . However, I was pleasantly surprised to receive a phone call on Wednesday afternoon informing me that the part was in and that a tech could be on-site in 15 minutes.

Long story short, Ierna did the job, quick and simple. Better still, the $140 quote was reduced even more with a $25 coupon my wife found in the paper that morning.

Cornerstone AC will never work for me again. I urge anyone considering hiring them to seek out a second quote and save serious money.

Karra L.

We used Cornerstone in October 2014, we thought the service was okaty, but the price seemed high. They told us we had a leak in one unit and would need to think of purchasing a new unit. I referred them to my parents house, since they were also having AC issues. They immediately told them she needed a new unit, and charged them over 400 dollars for being there 30 minutes. Their unit is working fine and had another AC company come out and tell them they do NOT need a new unit at all. We recently needed our AC unit serviced ad called a local company to come out. We realized that Cornerstone charged us 5X more for freon than a local AC company. THEY ARE CROOKS!

Chris R.

I paid $160 for them to flip a breaker switch.

They charged a $69 fee for the analysis, which is a bit high, but I'm fine with the charge. Then they charged $95 to flip a breaker switch, which is insane. The HVAC guy was in and out of the house in less than 5 minutes. I called management to complain and they stood by the charge saying this was the standard default service fee; I thought that was the $69, but apparently not.

Scott R.

The company would not honor the $30 a/c cleaning they advertise on their website. Instead, they wanted to charge me $65! No one at the company knew how much they charged per pound of freon. Even the dispatcher had to ""call a manager."" After pressuring them to find out what their pricing was, I finally got someone to reveal to me that their price per pound was THREE TIMES the going rate!
The only company which won't reveal their pricing until you commit to the work is a shady one which will never get my business.

C W.

My wife and I decided to have out plumbing and HVAC replaced. It is great to have a company that can do both with a fair price. I am a home inspector and the quality of work was great. Trevor was fantastic from the quote and always available to me. The crew was outstanding as well. Jerry, Chipper, mike, and Jay were fantastic! Professional and finished both jobs in one day. I would happily recommend them.

Lola T.

The only reason I use Cornerstone Air is because of Donald Smith the Technician, If Donald leaves I will take my business wherever he goes. I have been using them for years, they send out these young inexperienced techs who do the basics and try to upsell you to death. Donald came in and noticed that I did not have the proper shut off switch that should have been installed by the builder 5 years ago when my house was built. It should have never passed the county inspection. Anyways, I filed a warranty claim with my builder and it was installed, how their techs could have been servicing my house for all these years and not noticed?! Donald is old school and knows his stuff! People in the office are useless....