Condee Cooling & Electric

John S.

We are new to the area and I located Condeee online. They did an initial service in May and we had an AC issue in July. I paid for the after hours service and a few days later was contacted by Condee that they wanted to refund that fee since they recently serviced the unit. That speaks volumes for the type of company culture they have.

John L.

Please be mindful of the work provided. Work provided did not pass inspection despite being charged. Need additional options in region.

Mary Jo K.

This is my 3rd 5 Star review. Our a/c went out. Since we are in the midst of a pandemic I was really really nervous having someone in our condo. The young man was so considerate of my fears and wore a mask and gloves and really made me feel safe. And he fixed my a/c.

Kevin J.

Condee Cooling & Electric was fast responding to an electrical service we had at our vacation condo. Pricing was very reasonable. We would definately use them again if the need arises.

David H.

I have been having a problem with Condee not understanding product liability. They installed a defective product knowing it was defective as stated in a lawsuit underway at the time of the installation. The product had to be replaced. The manufacturer supplied a new product , no charge. I was told that the installation would be $600. and they would try to have the manufacturer pay most of that. Instead I received a bill for almost $800. I have requested an itemized bill several times but they won't send it. I could not recommend this company. Their ethics are questionable. I hope Morgan and Morgan take a serious look at this.
I will complain to the attorney general's office and report it to the better business bureau.

J. Y.

If I could give zero stars I would. These people are shysters. I had to pool heat so they came out, inspected the unit, and said there was nothing wrong with it. The gentleman asked me if I wanted him to tighten up some wires. I said if you think that will fix the pool heat go ahead. Again....He said no there's nothing wrong with your unit but I'll tighten the wires anyway. So they charge me over $200 and the guy left saying that the heat was working. It was not. I called them back a few days later and said that the heat is still not working can you please come back out?. They said they wanted to create an entirely new call ticket and would have to charge me again because there was nothing wrong with the unit the first time....then they said that I told the guy to tighten the wires. Which I did not. He offered as I was not home and this was a phone conversation. So they wanted to charge me again to come out to figure out why the pool heater wasn't working when they said there was nothing wrong with it. Obviously there is something wrong with it and they're trying to charge me multiple times to diagnose the problem. Unprofessional. And unethical. Steer clear of these people because there are plenty of reputable pool service companies nearby!

John M.

I am in a condo down on Marco, the AC went out on us on Saturday night. We struggled for Sunday and Monday when the owner got Condee to look at it. The unit was shot, they said they would be back at 8:30 Tuesday morning. The shop called us first to tell us they were on the way, nice touch. Two gentlemen showed up and went right to work. It was a pleasure to watch this team work, each knew what to do and it was almost fluid in motion. They removed and installed the new unit in about two or so hours. Very professional, cleaned up everything and left. I am not from this area but I was very impressed with this company.

Bobby W.

They were contracted by my home watch service to look at my A/C. The system is 16 years old and ready for replacement. Tech goes by and determines its worn out, but decides to do 400 dollars of work to patch it. Never calls and asks or gives advice. We are not even in town. Replacement is what we needed. So when I finally get the report about it being worn out I ask for a quote, they never respond . Call them to find out 1. What the bill is and 2. How much a new one would cost. The folks have no idea what I am inquiring about. Ask them to investigate and phone me back. Days go by with no call. Contracted someone else to replace system. One month latter I get a bill from Condee for patch job. Contacted them to see why they never gave quote. Got a huge lecture about how they would never take advantage of a customer and they are a family business. Was told they provided a estimate on repair and quote for new system but they can't tell me who they sent it to. Long story, go elsewhere for A/C work. They are all talk and no action. Paid original bill and wrote it off to experience.

Tom R.

They quoted $3000+ for a project that I had another vendor perform for $495. System is working fine ever since. I cant trust them.

B B.

There were two men, who arrived promptly and were professional. They did a very good job. The issue was one of the electricians was obviously very experienced, while the other one was ""new"" - as it seemed this person was in training. They took all day. We heard the instructions all day to the new electrician - ""now install this screw""; ""now do this.....""....etc. When the bill came due at the end...it was $660 for the experienced electrician and $429 for the ""in-training electrician"". This did not seem right, as we were paying for someone to be trained. We called Condee and were basically told that we could take our business somewhere else next time. We were stunned. The person at Condee was rude and unkind on the phone to us. We just moved to Marco, and Condee was highly recommended to us...never in a million years did we expect to be to be treated so rudely and unprofessionally by the management at Condee. We were trying to reach a reasonable solution to this issue with Condee, and they were plain out rude. We called back later to find out who we had spoken to so that we made sure we discussed this issue with the right person. We connected with someone else, who said they would look into, but alas, we have never heard a things. Too bad, in so many ways.