Clements Electric

Debra G.

Let me start with how impressed I am with this company from Clements elcectric in Alvarado, Texas.
First off, the Technitian was prompt and the customer service was the best that I have had in over two years. Guillermo Rosas was professional, safe, polite and seemed very experienced. He went out of his way to explain the problem of the utility issues that we were having and taught us how to correctly reset out breakers correctly and explained when to call for issues related to our electric. I truely am impressed with the level of service that we recieved today and it did not cost an arm and a leg. Thank you, Clements Electric and their technician, Guillermo. You are now the only company that I wish to call for any future issues regarding home electric.

Michelle G.

***DO NOT USE** This company is absolutely horrible! Called them to give me an estimate to run power to my house to the work shed. Was given a decent estimate in writing, called them back to schedule however, this is were it gets crazy. The service guy comes not dressed to do the work or with and equipment or helpers. That was my first red flag!!! Then the guy tell me the other worker that wrote the estimate had been fired and the estimate that he gave me would no longer be honored..Can you say ""Bait & Switch"". He gives me another freaking estimate 350% more that the original! Like what the Hell!!! Then had the audacity to ask me when can he start??? The money was not the issue let me just put it out there. It's the dang principle of standing behind your word especially when you have it in writing. If that jack bunny had of even tried to negotiate with me then I would have been more incline to work with him but he didn't... ***DO NOT USE THIS COMPANY GO ELSE WHERE OR YOU WILL GET THE OLE BAIT AND SWITCH JUST LIKE I DID****
I give them ---1 star (This is the company is located in Mansfield, TX)

Mike A.

Update: After speaking with the company rep they refunded a portion of the repair price to cover repair expenses. I appreciate them making things right for the damages. As such I have raised from a 1 star to 3 star.

Marina R.

They are experts in their craft - there were a few things that other electricians hadn't been able to troubleshoot correctly but Clements figured them out. Very courteous and have a great system to keep in touch with the customer. However their prices are exuberant. I have done quite a bit of improvements in my house and know what the ranges for various services are. I went over all the my punch list items with the electrician and got a work call, so we didn't discuss the prices. I was shocked that I was charged $217 per hr for service only. I understand that they might have set fees per catalogue of services but if the client gives them 4 hrs of work, I expect them to offer an hourly rate or have a bundle fee. Will not seek their services again.

Teril W.

These guys are always quick to come help and fix whatever we need. We have a restaurant and often trip breakers when we get new equipment. Very professional.

Scott M.

I contacted them on a Monday & they came out to give me an estimate that Friday. They gave me an estimate & after I approved it they scheduled the job for a few days later. The workers did the job of re-running 5 wires 40 feet, cleaned up afterwards & the job was done. Thank you, Clements.

Scott N.

Left old wiring in the wall. Charged 4 hrs of labor and only took 1 1/2 hr to complete. He knew it was a fast job, but presented it as if it would be 4hrs to complete. His communication was horrible and very impersonal. Need a shower after conducting business with them.

John L.

Excellent Service from start to finish. Mr. Clement came out on the initial bust to analyze the situation and to offer repair solutions. After a thorough examination of my electric situation Mike presented me with different solutions. I chose to have all the outlets and fuse box replaced. I knew up front what I was looking at price wise and was comfortable with it as it was a permanent solution. On the next visit the guys got right to it: once inside and one outside. It was a big job and they worked all day long. They found a couple of plugs that I had forgotten about! They hit a couple of surprises by handles them like pros. Great job by a great company! Mike, Fred and Scholar did great. Mike even came out on install day and gave his seal of aoptical.

David B.

Had a great experience with Clements this morning. Andrew arrived on time, diagnosed a very tricky problem within an hour, diagnosed a second problem in about 2 minutes, and fixed everything in about 15 minutes. No deception, no upsellling, nothing but getting the job done as efficiently and safely as possible.

I will be using Clements from now on. Thanks, guys and gals.

Jon S.

I had an issue with some can lights not wanting to stay in the ceiling and my dryer was flipping the breaker everytime I turned it on. I reached out to my home warranty company and they set me up with Clements Electric. The company called me the next business day and was able to get me an appointment the following day. Frank was assigned to my call and on the day of the appointment called me with his ETA. He arrived promptly as he stated and I showed him the issues. He was able to fix my breaker and explain what the possible reasons for the original problem could be. He also said to call him back if it tripped again after he replaced the breaker. He then fixed the can lights and even showed me what to do if it happened again. He provided great customer service and I'll definitely be calling Clemets again for some future electric work I have planned.