CineMcKay

Lucy H.

Terrible. The installer was rude and unprofessional. He did not do the job I hired him for yet charged me the full price. He cut numerous holes in my wall and just left them for us to fix. He also did not clean up after himself and left big chunks of plaster and dusts all over my bedroom. I spent the entire day cleaning up after him.

The Tv was not even mounted properly and I am having to have a new company come out and fix it. Now CineMcKay is refusing to refund me the installation charge. I have been speaking with the owner, Jenna, who is as rude and unprofessional as the installer. I should have done more research into the company. DO NOT USE.

Brian M.

Terrible company. I had an appointment scheduled for 6pm, and received a text at 5:59pm noting that the technician would be late. The appointment was rescheduled for a few days later and they were a no-show. Never received an explanation or even an apology. Don't waste your time!

Tony T.

These guys were great. I found them on craigslist and I did some research on them. Their communication is great and they set an appointment and even showed up early. They did excellent work they installed three ceiling fans in a timely manner and ensured everything was to my satisfaction before they left. I would call them again to do other electronic installations in my house such as a TV mount and such. My installer was James and really helpful.

Jane G.

We arranged for CineMcKay to come out with Faith by email. I had many emails back and forth with Faith re price and appointment times. James did an awesome job. He was very neat and would have been quick but he was feeling quite chatty that day I guess. When all was said and done and I went to pay he said, we don't take checks, CASH ONLY - It's on our website and we stopped taking credit cards as well. This is NOT on their website and was not mentioned - EVER until after they job was done. So, just beware - James does a great job but be prepared to pay cash.

Lisben J.

I was happy with my experience with the installer - HOWEVER, I would not recommend contacting this company. ""Faith"" the rep will add you to automated email, text and phone calls. A year later and several requests to be removed later - I still receive unsolicited texts, robo-calls and spam from this company. ""Faith"" is relentless, rude and unprofessional.

Gary B.

Do not work with these people. Made the appointment and did not show. Then lied about the reason. Claimed I didn't give her an address. Her claim was in the same email thread that had me giving her my address and phone number twice.

Completely unreliable and a liar, go somewhere else.

P.S. From what I see on Angie's List about them, they stiffed Angie too.

P.P.S. And it looks like they rip off their sub-contractors: http://www.ripoffreport.com/r/Cinemckay/Gillsville-Georgia-30543/Cinemckay-Refuses-to-pay-contractors-Gillsville-Georgia-984887

Wal J.

horrible company rude rude rude. hard up for money will hound you like a dog and threaten you by text for small balance owed to them. not even 24 hours after services done. they didn't even hide cords messy work. donot let them in your home.

Chanel J.

Horrible experience! They mixed up my scheduled day to hang a TV, that was only the beginning. I rescheduled and she mixed that up too! I really wanted to put the TV up before the holiday season (expecting guest). When I tried a third time to schedule the woman on the phone said they are closed for 2 weeks during the holiday season. I complained and in response got several rude and arrogant text messages, actually they were harassing text!. OMG! I have not EVER seen anything like it before from ANY business. If this business is legitimate then they need a few courses in customer service. I would not recommend this sham of a company to anyone. They're rude, unreliable and nasty! I will be complaining to Groupon as well. Don't do business with these people, you'll regret it if you do!

Catherine D.

I have used the services of CineMcKay on two occasions to assist with furniture building and then accessory installations. They were timely, polite and efficient. I will not hesitate to use them in the future for any handyman needs.

Mike C.

Took 3 weeks to book an appointment.
1st time they did not show up and had an excuse, so I was forgiving and let them reschedule 2nd time, we had appointment for 2pm......then it pushed to 5pm then to 8pm then came with a LAME excuse that they could not make my 8pm appointment at 9pm - yes, that's right, 7 hours after originally planned and on a Saturday - wasted it waiting on them. Gave another LAME excuse that their insurance would not cover it. And they NEVER contacted me on the delay, it was always me checking in with them. They wanted to reschedule a 3rd time......NO THANKS......I fired them over Text messaging because they do not know how to pick up the phone and call.....in the back of my mind I think this is a scam.....I will call BBB on Monday....Like Clark Howard says, Customer NO SERVICE. Faith needs a lot of Hope.
I would not use their service and I will not ever recommend them.