Chase Electric

Valerie T.

I can't speak highly enough about Christian. He was professional, friendly and extremely helpful. He troubleshot a problem I was having in a tenant's unit. He was thorough and efficient, and made sure to fix any issues he found along the way. He was careful to explain what he was doing and I learned a lot. His pricing was fair and straightforward and he was concerned with getting it done quickly and correctly. He was a pleasure to work with and he has earned a customer for life. I would highly recommend him.

Joe S.

Christian was amazing. He came out quickly, fixed our problem perfectly, and was very courteous and professional. He probably prevented a future fire in my home and I am so thankful for it. If you need electrical done, this should be your first choice!

W S.

I've had two experiences with Chase Electric, very different.

The first was simple. I wanted a timer installed on my pool pump.

Well, Christian responded to my e-mail, came out, did a great job, billed a fair amount, and I even connected with him as a fellow guitarist (he, if memory serves, plays a Gibson ES-175).

Nice guy. Seemed to know his stuff. I liked him.

The second experience was more problematic. One day a week before Christmas 2016, lots of stuff went wrong all over my house in a random way. Dead lights in rooms nowhere near each other, various dead outlets, no central heat, and the pool pump failed.

The heat was a real problem -- it was in the twenties outside. I work from home. My house was freezing.

I asked Christian if he could come out via e-mail, reporting these issues briefly. There was no response for two days.

This was surprising -- I work for myself too, and if I am awake, not an hour will go by in which I don't check business e-mail. And Chase Electric has its e-mail address front and center on its Web site, inviting people to use it.

Well, in two days, he did get back to me and said he had some time the following week. I said with no heat in my house, I needed a faster fix than that... so I would find someone else. He then suggested an HVAC specialist.

Now, being busy the week before Christmas... that I completely understood. But it was odd that a master electrician would refer me to an HVAC specialist for this.

Anybody with a background in technical troubleshooting (such as mine) knows that when 5-10 different things all go wrong simultaneously, there is a root cause. This particular root cause was obviously electrical. And it spanned different circuits, not just the furnace circuit.

It was therefore something that linked these circuits (meaning either the breaker box or a problem with the city power that led to the breaker box)... as I had suggested to him.

So I knew, immediately, that I had just gotten some dubious advice that was only going to waste my time and money, and I did not hire an HVAC specialist to tell me that my issue was electrical.

Well, Christmas came along and the weather turned warm, and I'm basically a nice guy. So I wrote him back, and said I'd like to start over with all this, and politely offered him the job again. Didn't ask for an estimate. Didn't press him on the timeframe. Just said I would be glad to hire him.

I never heard a word.

A week later, I troubleshot this issue myself... using a multimeter and some common sense. The problem was indeed the power coming from the city (a corroded splice on the roof that killed a hot feed into the breaker box). Then I managed to talk the city into admitting it was their problem and fixing it (not an easy thing to do).

So I'm rating Chase Electric a 5 for the pump timer job, which was great... but a 0 for this recent experience. Averaged out they come to 2.5, which I'm rounding up to three because he's a guitarist. But sitting in my freezing house, I really deserved better advice than to be sent to an HVAC specialist for what was obviously not an HVAC problem at all.

Corey W.

Christian is skilled, intelligent and kind. The previous home owner was DIY ambitious throughout the house, which I feared extended to the electrical system. Christian did a thorough inspection, clearly explained and presented the dangers he found, and made recommendations and repairs to this old house. I gained peace of mind from the work he did, and a smile for the day due to his kindness and professionalism.

Herm F.

Master Electrician Christian Chase just came out to my home to diagnose and repair an electrical problem i was having that I, although being fairly mechanical minded, was unable to resolve. Much to my delight Christian came in, assessed what the problem was in about 15 minutes, and completed the repair. Besides being quite professional, Christian is very cordial and pleasant, explaining what the problem was as he was completing the repair. I never would have figured it out own my own. I highly recommend Christian Chase if you want the job done quickly and correctly.

Bob Z.

Had a very good experience even though we didn't use him for service. He was booked up till the next week and made some good recommendation on what the problem might be and how to fix it. He also gave referral to another very nice company which was also helpful. Would try to use him again when he is less busy. hopefully.

C Y.

Christian Chase has been our go-to electrician for several years. He is always responsive and easy to schedule. He is very knowledgeable and professional, plus he does a great job. On top of that he's very pleasant and personable and easy to work with! I wouldn't hesitate to recommend him for all your home electrical projects!!

Ben M.

Excellent company. i called and Christian came out and repaired several electrical problems in my house including removing a defective ceiling light fixture and installing a new one.
He was professional, courteous, informative and did excellent work.
I highly recommend him and will call him anytime i need help with electrical problems. i have already recommended him to my family and friends.
On top of his excellent work, he is a delightful person and respectful of his customers home and property
ben morgan, austin

Drew C.

If I could give him more than five stars I would. Most of us deal with these service providers and think ""good"" or ""good enough"". But Christian at Chase took customer service to an extraordinary level!

First, I was trying to get someone out the same day. When I told him of my problem he tried walking me through a few tasks over the phone to make sure it wasn't something I could fix myself. He was trying to save me time and the money of having him come out. Most electricians would have just gone straight for the pocket book. Next he kept me in the loop on when he'd arrive. Then when he got here he was happy to answer my questions and explain what he was doing so I could understand. Then he noticed that my the delivery men had not installed my dryer cable correctly and offered to fix it for me. I'd definitely recommend him to anyone.

FoCo F.

Just like the average ratings here...5-STAR without question. Christian is a good guy, good communicator and GOOD EDUCATOR! He solved an issue with a circuit that stopped working (because of something I did as a homeowner...) Not only did he fix the issue, he taught me a couple of new techniques for wiring in case I had the same issue with another part of my house in the future.

Christian called the night before to confirm the appointment. He called prior to the appointment stating he was running a little late...he texted to say he was near the home prior to arrival. Love the communication alone!

Wish he would have more reviews from people that use him because good people deserve good reviews (especially when it is hard to find good, honest tradesmen sometimes).

Well done Christian @ Chase Electric! Thanks for solving my issues...best of luck to you in the future!