CenterPoint Energy

Chris S.

Thank you CenterPoint for helping me to learn how to start and use my home generator. I have never had to use it until now and the fact you couldn't get power restored in my neighborhood for 10 days gave me the assurance that I can get by with a portable generator running my central AC and 2 fridges and a couple of room lights.

You are the best! Hope Jason gets a bonus for his handling of this major power disruption. He has really helped the generator business in Houston grow!

Jonathan R.

This is a trash company, if I could give them zero stars, I would do that. Hell if I could go negative, I would do that for them. What's wild is this was a category one hurricane and we've been without Internet and power for eight days now. I am too stressed to even think about what it's gonna be like when we get a big hurricane in the next month or two when the season actually starts. CenterpointLESS at its lowest, absolutely zero value in this company!!

Nathan R.

Bad company to work with when disaster happens claim they not prepared but this is Texas how can you not be prepared when it hurricane area you know what time it is then we have help standing by but wants to rip other companies off that's trying to help. But center point wants riches when they help definitely needs to learn how to work together

DAVID H.

Lesar made a total of $37.8 million in compensation in 2021. For [...] [...] 20% from a year ago, and Lesar was rewarded with an unusually generous compensation package -- $37.8 million in 2021, far more than his peers at other utilities and 366 times as much as the average CenterPoint [...]Apr 19, 2022
https://energyandpolicy.org
CenterPoint boosts CEO pay to $37.8 million, blowing past other utilities

Y'all think the CEO of CenterPoint Energy deserves the above salary? Just asking..

Tevin H.

their service is VERY SLOW , so be prepared for whenever the power goes off , because they will take forever just to restore your power they will have you laying in the hot house . shame on centerpoint . we pay a bill every month for energy , reduce the bill for this nonsense .

Emilio K.

Here's a revised version of your text:

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CenterPoint has made things worse in southeast Houston. My mom's home constantly experienced power outages even before Storm Beryl. Now, after the storm, things are even worse for her and the neighborhood. It's been five days, and CenterPoint still hasn't resolved anything for the southeast community. CenterPoint doesn't care about its H-Town customers, yet they are quick to raise their rates!

W J.

To say they blow would be doing a disservice to other companies who merely blow., these guys blow orders of magnitude more than anyone else

Maisie M.

Booty cheeks, the worst, I hate them, ""updates"" are unhelpful. Been without power for days, yet every single office building near me is lit up?? Didn't realize the office buildings were more essential than peoples homes :(

Jay R.

CenterPoint Energy deserves a 0 star review. This company sucks they have zero accountability. Every single street in our neighborhood has had the power restored except for the one I live on. This is completely unacceptable! This company KNEW that Beryl was coming and they knew days in advance! That was more than enough time for them to organize a coordinated response and arrange for staging areas. Plus, within the last eight years they could have done something to make improvements to the electrical grid system and infrastructure, yet they did nothing. The state of Texas NEEDS to do something about this and go after this company hard and hold them accountable. Jason P. Wells, Barry T. Smitherman, Phillip R. Smith, Raquelle W. Lewis, Christopher H. Franklin, Barbara J. Duganier, I'm talk about all of you!! Heads need to roll!

Mack J.

Lost power when the wind hit 25 mph during Beryl. Lose power at least once every two months. So, CenterPoint sucks, which means our elected officials suck because they are the ones that allow this regulated utility to continue to suck. As far as I can tell, CenterPoint doesn't even have an assessment of what the problem is in my neighborhood.
I wish the government would require the leaders of this utility to have no power at their house until they restore power to the last customer following a storm. Maybe they would get their act together then.