Casteel Heating, Cooling, Plumbing & Electrical

Mike H.

Wanted to replace French piece of PVC connection they wanted to run a whole
Charge for that. Decided against using this kind of company.

LaToya J.

I reached out to Casteel Heating via Yelp and had a response back within an hour and after expressing my trepidation with having them come out to my home I was assured that their plumbers were efficient and that the service call was only $39. Long story short Sean/Shawn came out and he was ETREMELY knowledgeable in what he was doing. He gave us a worst case scenario and the best case scenario. Even though he did not have the proper tools to complete the job, he was so friendly and made our experience a little bit better. The only reason they're not getting a 5 star review is because he didn't have the equipment he needed to fix the problem. I will would definitely refer this company!

Daniel M.

Casteel did a great job with installing my heating and air system. The sales person did not make me feel pressured to buy a system and was willing to work with me. They brought over a whole crew to do the installation and the guys were nice. I would recommend casteel to anyone looking at getting a system installed.

Joshua S.

Because I had heard such great things about Casteel, I was eager to try them, and I was not disappointed. I needed them to fix a public toilet in my office. My whole experience starting with the scheduling was great.

Anita G.

Jason and David did a great job installing our heat system. We highly recommend them!

Don W.

Needed service on our heating. Casteel came out and fixed the problem at no charge since it was part of the warranty. The only complaint is their flexible scheduling which is NOT flexible for the customer.

Keith S.

Worked with Kevin and Tony to service a rental property. They coordinated everything with the tenant, arrived on time, and engaged me upon arrival. Kevin quickly identified the issue as well as another ""downstream"" issue that would occur soon if not proactively resolved. Excellent communication to me and the tenant to ensure everyone knew what was happening. A great value and will be using again for sure!

Christine C.

Javier was the technician that was assigned to fix my water heater. He was prompt, courteous and efficient. After he analyzed the problem, he very quickly made the necessary changes to ensure that my water heater was up to code. I expected the job to take a minimum of 4 hours and was surprised that he was done in about an hour and a half. Everything he needed to make the repair was in the truck, which I'm sure contributed to the shortened time. All in all, it was a wonderful experience and I will be calling again.

Mike G.

We were having problems with a humidifier that was installed with our new furnace from Casteel. Their service technician Michael worked methodically through possible causes to isolate the problem. It turned out to be a manufacturing defect that was VERY hard to locate. My gut reaction was ""How in the world did he find that?"" Very impressive. Since the unit was under warranty, there was no charge. I didn't even have to remind him of that fact.

I have used Casteel before, having purchased 4 furnaces and 4 A/C units from them. Casteel can be a little pricey at times, but you get what you pay for. They do quality work. And they have never charged me for work that wasn't necessary. That says a lot.

Beth A.

If I could give no stars, I would. Scam artists. Both units were working fine, called for annual maintenance. They attempted to sell me two new HVAC units, finding over $2300 in ""repairs"", including $538 to replace a thermostat. Was told a service call would be $89 when I scheduled, the tech tried to charge $356, which is $89 per AC and Heating elements for my two units. Just dishonest in about every way possible. Stay away.