Carini Home Services - El Cajon

Ozzy M.

I'm seriously of the mind-set that there are fewer honest repair businesses now than there have ever been in history; it seems almost everyone is using the current ""supply chain"" issues as an excuse for bad service, lack of options and overpricing...almost everyone. I made the mistake of contacting Sherlock for a repair job on a 15 year old air conditioning unit (you can read the full story there). Bottom-line is after too many red-flags I opted to stop the job and then reached out to Carini; which I should have done to begin with. Carlos at Carini was a true professional who came THE SAME DAY to do a diagnostic. I told him I was looking to do a repair as Sherlock had convinced me the faulty motor was too hard to find for this ""older"" unit. Carlos gave me a quote to do the complete ""swap"" of the older unit, which came in at $2000 LESS than the previous quote. But he also asked why I didn't just want to repair the motor, since it would be quicker and I wouldn't need to get permits from the city (a major concern as we live in a Mills Act house). I was astounded that he would even suggest this option; this shows character, honesty and ethics you just don't see with most service companies these days.

I opted for the repair, and within 2 days his colleague, Tom, came out to do the job. Tom was efficient, friendly and professional. He did the repair quickly but spent extra time troubleshooting to ensure there wouldn't be any additional issues anytime soon. Great service, professional employees and an honest price. THIS is your first choice for any air conditioning or plumbing jobs...can't speak more highly here.

Dan G.

Carini installed a new whole house electric heat pump/AC at my home yesterday. I have solar on the roof and generate more electricity than I use, so switching from gas to electric was a no-brainer. Carini's pricing was very competitive and there is currently a $3,000 Tech Clean California rebate on these high efficiency heat pumps, which sweetened the deal even more.

The salesman offered me 3 different options with a sizable range of prices based on efficiency. The lowest efficiency system that was offered was still highly efficient and was a screaming good deal, but I chose the highest efficiency system available because I plan to buy an electric vehicle and don't want any ongoing out-of-pocket costs for electricity.

The installers, Haik and Brett, arrived at 8 AM as planned. Other than answering a few logistical questions, my intervention was not required. The installers were neat, respectful of my property, extremely polite, and their installation was impeccable. My new system is quiet, occupies significantly less room in my workshop than my previous gas heater, and the outside unit is much quieter than the previous one. They repurposed the Honeywell electronic air cleaner from my old gas furnace and they thoroughly washed the filters at no charge.

A few years ago, Carini Heating and Air installed Fujitsu split units in my bedrooms. Both units share a common compressor. The units are extremely efficient and enable me to heat or cool the bedrooms at night without having to heat or cool the entire house, resulting in significant cost savings. There was a minor refrigerant leak a few months after installation, which Carini remedied immediately. These split units have performed perfectly over time.

I highly recommend Carini Heating and Air.

D D.

Nice enough of a company- Licensed plumbers, 24/7 assistance, availability of appointments.

But wholey-moley are they EXPENSIVE. No free estimates, and then they'll drop a $300-$400 an hour labor charge on you. Know this BEFORE you have them come out !!!

Zero joke, ASI's estimate was half... HALF the price. I was almost jaw dropped, but had to laugh when I heard the number. The company has this idea that they may not get hired for every job, but they scoop your fee for coming out, and every now and then, they get a big payday because someone decides to hire them for an unbelievably overpriced job.

Again, nice enough people on the phone and in person, but having the business plan of many REASONABLY priced jobs versus mayyybe getting 1 in 10 jobs that is insanely priced, is the better way to go.

Michelle R.

As many others in San Diego recently, my SDGE bill has increased tremendously. I called Carini to see if they had any ideas on how to lower my costs. I've used them in the past for my A/C. I was transferred to Briton, He was extremely helpful and went above and beyond to help me! I wasn't sure if I had a gas or electric furnace. Briton asked if I had an iPhone (which I do) and Facetimed me so that he could assess it with me. He also looked in my attic-type space the same way. I was thrilled with the knowledge and help he gave me! You're awesome, Briton! I'm grateful for your assistance!

Elsa C.

It says free estimates, but it does not state clearly that it is only free estimates for full systems. An estimate is actually $89, to be clear

Maybe they should be clear on there wording so people know what their going into from the start and not wait on the phone for a while.

Norbert K.

Carini was one of six HVAC companies that I asked to bid on replacing three air conditioning systems. Carlos, who came out and created Carini's proposal was great. He was patient while my wife and I evaluated the 10 different proposals we received from the six companies, and he answered all of our questions.

When we made our final decision to accept the Carini proposal, Carlos worked with us on scheduling, and he was patient as I changed the dates twice. The installation team (headed by Chris) arrived as finally planned and completed the installation of two 3-ton AC units, two new furnaces and air handlers, new wireless thermostats, and a minisplit for our casita in three days. Carlos checked on the team several times, as did the installation manager.

Post installation, we had what we thought was an issue with the minisplit, and Heather in the office sent someone out the next morning who checked out everything. It's working fine We had successful state-mandated and city inspections ... again organized by Heather. We are very happy with the systems, as well as the installation, service, and teams at Carini.

I highly recommend Carini for your HVAC needs.

Amy M.

Highly recommend. They did a great job for an affordable price and worked around our solar.

Carol L.

Eric came to our house this morning ~ 15420 Olde Hwy 80 around 8:30am September 10, 2021
We purchased the A/C unit from Carini a couple years ago and it had a problem with connecting the control panel.
Eric was professional and we have recommended this company to our Family and Friends.
Thank you so very much ~
It is a pleasure doing business with you.
Carol Lovejoy
619 316-8431

Georgia P.

Carini is the BEST. We had a Mitsubishi Air System installed. From John who came over and looked thru the house and explained how the units worked and which room unit was the best fit for the room to the GREAT installers AUSTIN and CHRIS. They informed us of what they we going to do. They used drop cloths, and vacuumed when they finished and were just AMAZING! Thank you Carini.
Georgia P.

Matt W.

This company is amazing. When the problem with my 2nd bathroom's shower drain was completely clogged, not only did the technician (Mr. Jake Hukee) do an A+ job, but came only 2 hours after I made the initial call for service. I was anticipating a few days to a week before I'd be seen. This is a 5 out of 5 rating, and absolutely and deservedly so.