Carini Home Services - El Cajon

D D.

Nice enough of a company- Licensed plumbers, 24/7 assistance, availability of appointments.

But wholey-moley are they EXPENSIVE. No free estimates, and then they'll drop a $300-$400 an hour labor charge on you. Know this BEFORE you have them come out !!!

Zero joke, ASI's estimate was half... HALF the price. I was almost jaw dropped, but had to laugh when I heard the number. The company has this idea that they may not get hired for every job, but they scoop your fee for coming out, and every now and then, they get a big payday because someone decides to hire them for an unbelievably overpriced job.

Again, nice enough people on the phone and in person, but having the business plan of many REASONABLY priced jobs versus mayyybe getting 1 in 10 jobs that is insanely priced, is the better way to go.

Michelle R.

As many others in San Diego recently, my SDGE bill has increased tremendously. I called Carini to see if they had any ideas on how to lower my costs. I've used them in the past for my A/C. I was transferred to Briton, He was extremely helpful and went above and beyond to help me! I wasn't sure if I had a gas or electric furnace. Briton asked if I had an iPhone (which I do) and Facetimed me so that he could assess it with me. He also looked in my attic-type space the same way. I was thrilled with the knowledge and help he gave me! You're awesome, Briton! I'm grateful for your assistance!

Elsa C.

It says free estimates, but it does not state clearly that it is only free estimates for full systems. An estimate is actually $89, to be clear

Maybe they should be clear on there wording so people know what their going into from the start and not wait on the phone for a while.

Norbert K.

Carini was one of six HVAC companies that I asked to bid on replacing three air conditioning systems. Carlos, who came out and created Carini's proposal was great. He was patient while my wife and I evaluated the 10 different proposals we received from the six companies, and he answered all of our questions.

When we made our final decision to accept the Carini proposal, Carlos worked with us on scheduling, and he was patient as I changed the dates twice. The installation team (headed by Chris) arrived as finally planned and completed the installation of two 3-ton AC units, two new furnaces and air handlers, new wireless thermostats, and a minisplit for our casita in three days. Carlos checked on the team several times, as did the installation manager.

Post installation, we had what we thought was an issue with the minisplit, and Heather in the office sent someone out the next morning who checked out everything. It's working fine We had successful state-mandated and city inspections ... again organized by Heather. We are very happy with the systems, as well as the installation, service, and teams at Carini.

I highly recommend Carini for your HVAC needs.

Amy M.

Highly recommend. They did a great job for an affordable price and worked around our solar.

Carol L.

Eric came to our house this morning ~ 15420 Olde Hwy 80 around 8:30am September 10, 2021
We purchased the A/C unit from Carini a couple years ago and it had a problem with connecting the control panel.
Eric was professional and we have recommended this company to our Family and Friends.
Thank you so very much ~
It is a pleasure doing business with you.
Carol Lovejoy
619 316-8431

Georgia P.

Carini is the BEST. We had a Mitsubishi Air System installed. From John who came over and looked thru the house and explained how the units worked and which room unit was the best fit for the room to the GREAT installers AUSTIN and CHRIS. They informed us of what they we going to do. They used drop cloths, and vacuumed when they finished and were just AMAZING! Thank you Carini.
Georgia P.

Matt W.

This company is amazing. When the problem with my 2nd bathroom's shower drain was completely clogged, not only did the technician (Mr. Jake Hukee) do an A+ job, but came only 2 hours after I made the initial call for service. I was anticipating a few days to a week before I'd be seen. This is a 5 out of 5 rating, and absolutely and deservedly so.

Barbara F.

We were having a problems with our a/c and had another company come out initially and told us we needed a new motor and gave us a quote. Per our warranty we were given Carini Heating &Air as an authorized company. Thank goodness we had Carini respond they assisted us and advised us what was really wrong. The repair man Tom was amazing and explained every step and the price charged was a lot less than the other company. I am so confident in Carini that I set up for yearly maintenance with them. Highly recommend them such a wonderful experience.

KT S.

We had a Fujitsu Mini Split installed in our house in Pacific Beach back in 2013. The unit was over $8000.00 and at the time we thought that the install was done well. Several times over the course of its life, the condenser tray overflowed and leaked all over our back door destroying both door and trim. When we pulled the cover off the unit to investigate the problem, it was clear that the installation was done incorrectly. There is an electrical alarm in the condenser tray which indicates when the water level is too high. The manual for the condenser pump indicates that this must be hooked up. Additionally, the manual says that there must not be a kink in the hose attached to the pump. If these two things are not done correctly, the tray will leak. In our unit, there was a kink in the line because the installers cut the line too short. Additionally, the condenser pump alarm was not hooked up -- the wires were simply dangling in the unit. The system worked long enough to outlast the warrantee, but since the warrantee had expired, and Carini no longer deals with Fujitsu units, they simply washed their hands of this and told me that it wasn't their problem.

So in summary, Carini takes no responsibility for a correct installation as long as the system works longer than the warrantee. This was not a maintenance problem nor a wear and tear problem. This was an incorrect installation problem and Carini took no responsibility for it.

Additionally, when explaining these issues with the manager, I found her to be condescending, dishonest, and somewhat rude.

Please take your business elsewhere.