Brothers Plumbing Air & Electric

Patrea S.

We have used Brothers for plumbing, electric and HVAC and have come to rely on their professionals to respond as quickly as is possible with their schedules and to analyze the issue and explain their recommendation and projected costs; then to proceed with the repair. Yesterday we had an AC issue in July and the prompt response was much appreciated. The two young men quickly found the issue and the repair was complete in a brief time period. I do not hesitate to recommend this company.

Greg C.

Just to inform people about this company I spent thirty thousand dollars replacing three new AC units in the past two years the install was good .I hand a five ton unit not functioning properly that was cycling every fifteen seconds I called they sent a Technician out the next week was quite a long time I know some things about HVAC this was probably a capacitor issue the Tech diagnostic test showed the capacitor was borderline I told him to replace they charged $211.00 to replace a $69.00 dollar part .I understand the charge less than 24 hours later I now have two new AC system not working not coming on called at 9 PM they returned my call the next morning no problem they told me they would not come until 4PM . I explained that they were there less than 48 hours before and their shop is only ten minutes away from my home still would not send a Tech till 4pm .I ask don't you have a emergency Tech on call still reused to help I know it is something small to repair probably take less than fifteen minutes to repair.Still no help on the time.I explained I will not do business with them again if this is the service that a good customer gets dint seem to care .I told them to send a Tech at 4 PM since I already paid oh they were going to charge me another service call $169.00 I refused to pay so the lady acted like she was going to do me a favor and waive the service call remember I already paid this less than 48 hours before.This is terrible customer service I will never do business with this company again they didn't care very casual about it acted like no big deal even after I spent $30,000.00 be careful about these Brothers

Toni T.

These guys are amazing! We hired them to come do the irrigation Backflow test required by Greenville Water and they came twice and even ordered parts for a replacement only to learn that the current system we have is fine and does not even need to be ""tested""!

Brothers called me and told me the good news and did not charge us anything!

Will use them again!

So great and so refreshing!

Bill K.

A bathroom at my daughter's house had a hair clog in a corroded 1.5"" galvanided waste line. Brothers used a combination of hand snake and mini-jet. The plumber and helper always had plastic booties on their feet in the house. The bathroom was very clean when they left. They were pleasant to talk to. They quickly assessed the situation, looked for options to fix, and recommend the repair. Their cost is very high. I have a house near San Francisco, and the cost is every bit as high as I would pay there.

There is an overhead charge of $70. They call this 'dispatch fee', but it is money charged to cover business overhead. The mini-jet was an additional $475. I tried, but could not fix the problem myself, so $545 for experience and their tools. Other than cost, I have no reservations recommending the company.

I'm torn on how to set the star rating. When you pay this much for a service, you should expect the positives I mentioned, so 3-stars (ok) would be fair. If the service was half the price, you wouldn't expect it to be as good, but if it was really good, you'd have to say 5-star (great for value). I'm splitting the difference - 4-star.

Kevin H.

Nice job installing a 220V disconnect for a mini split system. Ran late but called and updated their ETA. Brothers is not the most inexpensive contractor but their tech's know what they are doing and you get quality work.

Jim C.

Prompt, courteous, masked and electrical work was excellent. Kevin Conte did a great job for us

David M.

Second time I've used Brother's and second time I've come away impressed.

Prompt reply and thorough service. Had a plumbing issue days before Christmas and the team (Mark & Grant) spent hours working through solves. Only daylight prevented the solve that night, so they came back out Christmas Eve a.m. and worked through the morning to correct the issue.

Great people and an easy process to schedule (within hours). Worth a look if you're looking for service.

Stan R.

Greatly service and timely.
Mike took on a small extra project installing a light fixture after solving a localized problem with outdoor lighting.

Jim B.

The two guys showed up quickly and did a good job. A little pricey but I had to get my kitchen drain unplugged. They tried a short mechanical snake, didn't get it, then had the company's pressure snake delivered and that did the job. Very polite and eager to help.

JuDee D.

Very professional and thorough service. Explained all work on detail. Left house clean.