Blake Brothers

Greg C.

Highest priced outfit in North Alabama. Just way too over the top with the quote. Got the job done for $1800 less. Jeez.

Becky P.

do not do business with hc blake not only do they overcharge they lie. they told us they would take off a line item for $240 for laminate since it had already been cut but even after not cutting anything they still charged us for it and would not take it off the invoice.
they were also confused about applying for a permit. they only did when forced to do so and charged us a lot extra to do it!

Jeff W.

Service was not provided that was paid for, scheduling is problematic, and pressure sales pitch / overcharging on first air conditioning service call.

- Paid $358.80 for the plumbing and electrical service plan on 2-28-19. As of 9-26-19, HC Blake has not performed the plumbing inspection / service.

- Scheduling is problematic. In our experience, technicians either did not show up as originally scheduled or the front office called to reschedule, forcing us to readjust our work schedule for another day and time.

- On 5-10-19, HC Blake performed their first air conditioning routine service (as part of the electrical service plan). Our 2 x units are 8 years old; however, they have been serviced 2 x per year (spring and fall). I received a call from the technician to advise that both units' pressure was out of tolerance and both units needed a capacitor. I was told that if I did not have them repaired they were going to fail and I would be charged for an emergency service call to ""come back out to fix."" After paying $590 to install two capacitors, I've discovered after research and discussing with other certified HVAC professionals, it is highly suspect and very unlikely that we actually needed two capacitors at the same time and all concurred that HC Blake's charge of $590 to install two capacitors was excessive, if not gouging.

Current and potential customers of HC Blake should be cautious of the low priced maintenance plans to lure customers into HC Blake's customer base. In our specific case, HC Blake made up for their low priced maintenance plans on one air conditioning service call.

Jeremy C.

After calling, a young technician showed up and spent about 15 minutes looking at our unit and then told us we needed a whole new HVAC unit as our old unit was not repairable. (we couldn't afford a new unit at the time) We got a second opinion who stated we had a refrigerant leak. After the leaks were patched and new refrigerant was replaced we were good to go. And that was over 10 years ago.

John B.

About two weeks ago I had some plumbing repair work done at my home and was very pleased with the work performed. The technician replaced a kitchen sink faucet. He was very courteous and professional in his dealings, and he also left the area where the work was done clean. The price was reasonable. I appreciate the service rendered by this company. John Branch

Wes M.

good honest people. They might not be the cheapest but you can count on them to do what they say and fix it correctly.

Marjorie E.

Dylan was our professional. He came on time, analyzed the problems,
told me the cost and went to work quickly and finished in a short amount of time. The cost seems high but they are always there when I need them and do a good job.

Sharon G.

My daughter and her child were housesitting from out of town when the kitchen sink clogged. While the Blake technician was prompt and fixed the problem, the $275 + fee seems to be much too high. We won't be using their services in the future.

Linda M.

I've used HC Blake twice before for heating issues. Today, my AC died and my house was 85 degrees inside! Yikes!! Zac arrived and, within 45 minutes, my home was starting to cool. Zac took time to do a thorough safety check and investigated the cause of my AC problem. He then let me know the results, explained my options and helped me decide the best way to resolve my AC issue. Zac is very professional and knowledgeable! He answered all my questions before leaving and left me with informational pamphlets for other options I was interested in. Thanks Zac!!!

Chris D.

Scheduled an appointment with them from 0900-1100. They called back that night and confirmed the appointment from 0900- 2 pm. I took of from work to wait for them. At 330 pm they called an cancelled the appointment. Told me to reschedule for another day. Gave them 1 star just for calling.