Blake Brothers

Renaee H.

Our HVAC was not working correctly so I called Blake Brothers after reading reviews on Google. I wanted the $149 one time tune up promotion that they were offering at the time. The lady asked if I would be interested in a membership to get spring and fall maintenance check for $99. I told her that I was not sure because I needed someone to more than likely ""tune-up"" my unit since it had never been serviced since we moved into the house - new - 6.5 years ago. I also mentioned that I didn't think it was cooling like it should. She said that was no problem, she would just make a note of it for the tech. Made the appointment for a Friday 10 - 2. I called that Friday morning to confirm my appointment. The lady said that the appointment had been moved to 1 - 5. I told her that no one had notified me and that the move was unacceptable because of plans that afternoon. She said she would ""work something out"". I received a text message at approximately 9:30 that the time had been changed back to 10 - 2. The tech arrived at 11:30. After spending one hour going outside, up to the attic, then back downstairs, he informed me that he had left some of the tools he needed at his last job and would be right back afternoon picking them up. One hour went by and he returned. Another hour went by and he provided me with the estimates. The unit was very low of Freon and to find the leak, someone would have to come back and it would cost $517 just to find the leak!! Then an estimate on the repairs without a part that may be needed was $1800. The tech then proceeded to tell me there was a $99 diagnostic fee for the day. He also stated that he heard multiple noises coming from all different areas of the system and that we would more than likely need a new unit and asked one of their people that take care of new units to come over. At 3:00 on Friday afternoon. I had already told him and the dispatcher that I had a graduation party for my son and had to be there at 5. Everything that I needed to get down Friday afternoon was not done because the tech was there for 3 hours doing absolutely nothing, I told him t hat no one could come that afternoon. We mentioned this horrible day to a friend who knew some HVAC repair people. They came over the following Saturday morning. They found the Freon leak in 15 minutes for $75. The entire repair was less than what Blake Brothers was going to charge us for just coming to find the leak. I will never recommend them to anyone and will post this review everywhere possible.

John Travis D.

I tried to have them come out and fix light bulbs and fixtures in our club house. They took my info and said they would set up an appointment. They called later the next day and said they wouldn't be able to help me. What kind of electrician can't fix light bulbs and a simple light fixture. I guess they don't need the money. I was extremely surprised. Definitely going to go to a more reputable company.

Joe S.

Very unhappy with Blake Brothers. You pay a $99 diagnostic fee. I knew that going in. Basically, they took one look at the leaky faucet, didn't even bend down to look at it, and declared they couldn't fix it. Then they looked at the garbage disposal and announced that we would have to pay an electrician, another diagnostic fee, btw, to come out before they could install the garbage disposal. We explained that the reason we called them was that they advertised they did electrical and plumbing. Nope, as far as they were concerned the electrical part was another company. I asked if they couldn't at least stop the leaky faucet and the answer I got was, ""Maybe"". WTH does that mean. I knew we were in trouble when within 30 seconds of getting here they wanted to sale us a service plan for electrical, plumbing and heating/HVAC. Really? I can honestly say I have never met a technician any less interested in doing the job than these 2.

Valeska J.

We had an issue and the Tech seemed to not only be incompetent but he also didn't want to complete our repair. The overall experience was unprofessional and disappointing to say the least. We did not feel comfortable and sent him on his way

Alissa B.

So reliable and so very friendly. Matt and Tyler worked all day at my house to fix all of our plumbing. From toilets to sinks, they fixed it all and with smiles on their faces. A big thank you for your service. Will definitely request those two again.

Jennifer S.

Our technician, Rod, was great! He was professional and not pushy. He did an excellent and thorough job cleaning and inspecting our fireplace. The communication from the front office was great as well. We were given a window of time he would arrive, but then received a call and email when he was in his way. Very professional. We will definitely use H.C. Blake in the future.

John M.

We bought an old house that needed some plumbing and electrical work urgently. H.C. Blake was responsive, offered us a range of price option, and was able to complete the jobs quickly. I will plan on using them again for future work.

Brian W.

They dug up slab to fix pipe. They left the whole open and the rubble behind. They still charged me for the unfinished job. They also said they worked three hours but sat in their truck for one of them.

Ann R.

Jacob and Brandon were very nice, polite and answered all of my questions promptly. They did a very thorough inspection and wore their maskS the entire time. They also made sure they had their coverings on their feet when they were going in and out of the house. They found several items that need attention, and were very thorough in explaining the findings to me. However, some of those have been things done by another company. I will be in touch with that company to get them fixed as they are responsible for the problems that were found. They were very understanding about this. I have liked doing business with HC Blake. They have given me good service.

Greg C.

Highest priced outfit in North Alabama. Just way too over the top with the quote. Got the job done for $1800 less. Jeez.