Big Frog Electric

Tricia F.

Based on all the great reviews they have here on Yelp, I knew I wanted to have Big Frog do the electrical repair work for my AC unit. Alan, the owner, answered the phone when I called and had me explain the problem to him. He immediately knew what needed to be done but I was faced with the possibility of being without a working AC for a week because his schedule was completely booked. I asked him to put me on standby and kept my fingers crossed something would open up. As luck would have it, minutes later the phone rang- it was Chantz letting me know that one of his jobs ended early so he could squeeze me in. I was overjoyed and so grateful to Alan that he cared enough to find a way to squeeze me so I wouldn't have to sit in a hot house for much longer. Chantz showed up within the next hour and fixed what needed to be fixed in no time. Their pricing is reasonable and they don't try to pad the bill by adding on unnecessary charges like other companies do. I will be using these guys in the future for all my electrical needs.

Abbey H.

The electrician that came over was super nice, very professional, and answered all my questions. He worked quickly to get the job done and did a great job. He scheduled a time to come over and called ahead to let me know he'd be here with in 30 minutes. When my husband called to explain the problem originally, he let us know what he thought it might be and a general cost if that was the problem. That was helpful to know what to expect in advance. Seemed very reasonably priced. I highly recommend them and will be sharing their info with my neighbors too.

Milton S.

Big Frog Electric installed two chandeliers in my house with 18-foot ceilings. I got quotes, and they had the best price. They called to confirm appointments, were flexible, and got to the house when they promised. They moved stuff that was in their way and put everything back. One chandelier I bought was actually a plug-in, so they advised me of the canopy I needed to purchase they could hang it from the ceiling. They did not sell the part and they did not charge extra for having to come back a second time to my house, so it was not as if they were trying to upsell me. Both chandeliers look great thanks to Big Frog Electric!

susan c.

I've used this business a couple of times in recent years. Each time I've had a very good experience. The electricians from Big Frog have been knowledgeable, courteous, reliable and very competent. Derek and Greg came out most recently, and hung a chandelier in our stairwell. I'd definitely recommend this business to friends and family.

Danny W.

I decided to go with this company because of the reasonable pricing and the great reviews. I am so appreciative of them because they solved an issue that's been giving my mom hell for months. They got here much earlier than expected and came in and solved her problem in less than 15 minutes! I can't thank them enough for coming out today and helping out my mom. Thanks again!!!

Sara Z.

Big Frog Electric installed 2 chandeliers and a ceiling fan for me. Shout out to Rob and Mike for doing an amazing job! They were on time (called ahead too), very professional and did quality work. I received a quote through Yelp quickly and called to schedule. I will definitely be calling Big Frog back for additional electrical needs.

Kim-E L.

Fast responding, knowledgeable, caring, and true to their word...

My sister-in-law was experiencing electrical problems at her home in Ga (I live in Southern California), and I was worried because it was only her and the baby. I messaged Big Frog immediately, and within minutes I received a yelp message, and a phone call as promised. From the moment Allen got on the phone I knew his main concern was safety, and fixing the problem. Money was the last thing on his mind. Allen got in contact with my sister-in-law and advised her on what to do, without any monetary compensation. Allen advised me on what steps needed to be taken, and back up plans if things fell through.

It turns out a tree had fallen on the power lines and GA power company came to repair it.

So Big Frog services were not needed, but I guarantee you if I need any work done on my sister-in-law's home this is the company to call.

In rare occasions to you come across a company that is dedicated to their trade profession rather than profits. Today they restored my faith in humanity. Thank you.

Alessandra B.

I have had a lot of work done with Big Frog. But recently Big Frog overcharged me ~$100 for a service. I didn't notice at the time of payment. When I notified the company, I was informed that they would talk to the owner to resolve it. I thought that everything was fine. I even had the same technician out again who agreed that it was an overcharge and assured me that it would be resolved. Two months later I am still not reimbursed. Big Frog stated the owner said that they would not reimburse me... in money or in service. Very disappointed that as a long time customer this issue wasn't resolved appropriately. I will never use Big Frog again.

Alicia S.

These guys are top of the line. Excellent work and customer service. We switched from 2 gas water heaters to 2 electric. There were a few complications and they handled the quickly, efficiently and graciously. Definitely will use again!

David J.

We used this company to replace ballast in our warehouse lights. Courteous and prompt initially they completed everything except one fixture that was blocked by our pallet rack. When leaving we were advised to clean out that area to allow access and they would return and complete this job. That's done and now three calls with no response, guess they aren't coming back.