Big Frog Electric

Sara Z.

Big Frog Electric installed 2 chandeliers and a ceiling fan for me. Shout out to Rob and Mike for doing an amazing job! They were on time (called ahead too), very professional and did quality work. I received a quote through Yelp quickly and called to schedule. I will definitely be calling Big Frog back for additional electrical needs.

Kim-E L.

Fast responding, knowledgeable, caring, and true to their word...

My sister-in-law was experiencing electrical problems at her home in Ga (I live in Southern California), and I was worried because it was only her and the baby. I messaged Big Frog immediately, and within minutes I received a yelp message, and a phone call as promised. From the moment Allen got on the phone I knew his main concern was safety, and fixing the problem. Money was the last thing on his mind. Allen got in contact with my sister-in-law and advised her on what to do, without any monetary compensation. Allen advised me on what steps needed to be taken, and back up plans if things fell through.

It turns out a tree had fallen on the power lines and GA power company came to repair it.

So Big Frog services were not needed, but I guarantee you if I need any work done on my sister-in-law's home this is the company to call.

In rare occasions to you come across a company that is dedicated to their trade profession rather than profits. Today they restored my faith in humanity. Thank you.

Alessandra B.

I have had a lot of work done with Big Frog. But recently Big Frog overcharged me ~$100 for a service. I didn't notice at the time of payment. When I notified the company, I was informed that they would talk to the owner to resolve it. I thought that everything was fine. I even had the same technician out again who agreed that it was an overcharge and assured me that it would be resolved. Two months later I am still not reimbursed. Big Frog stated the owner said that they would not reimburse me... in money or in service. Very disappointed that as a long time customer this issue wasn't resolved appropriately. I will never use Big Frog again.

Alicia S.

These guys are top of the line. Excellent work and customer service. We switched from 2 gas water heaters to 2 electric. There were a few complications and they handled the quickly, efficiently and graciously. Definitely will use again!

David J.

We used this company to replace ballast in our warehouse lights. Courteous and prompt initially they completed everything except one fixture that was blocked by our pallet rack. When leaving we were advised to clean out that area to allow access and they would return and complete this job. That's done and now three calls with no response, guess they aren't coming back.

Lisa P.

At first I didn't know who to call to hang a 40# chandalier in a 20' foyer. These gentlemen were so professional and knowledgeable. I can't say enough about their awesome customer service! Thank you Big Frog!

Rachel O.

They couldn't help my particular issue, but were so gracious and thoughtful. They called me right away to give some direction on where to go and it was greatly appreciated. Thumbs up!

Allyson B.

I set an appointment with Alan from Big Frog Electric for 10am to install a 70"" tv (to which I have the email to prove the time) I waited until 10:30 before contacting him by text. He said his technician would call. At 11am I still hadn't received a call. I texted Alan again he said he would figure out his technicians eta. I never heard back. I texted Alan saying I couldn't wait any longer. Alan finally called me to say his technician was held up on another job but he could send someone new in about half an hour. That would have been TWO HOURS after our scheduled appointment. I said no thank you, that their customer service has been terrible. However, about ten minutes later I contacted him again asking if he would send his guy and install the upstairs tv at no additional charge to make up for the inconvenience. He said his technician had been sent out already. Stay far away from this company!

D W.

I have used Big Frog several times for something as small as adding an outlet to as large as replacing my entire panel. Every time, they come on the day they say they will, do a good job, charge a fair price, and are polite and friendly. There is never any bait and switch. the price quoted is always the price and the work is of high quality. I wish all companies were this honest and helpful.

Eva M.

I should have written this review months ago because they have been out to my house three times already and today will make the fourth time. I am so pleased with the work they have done and the customer service I have received. Their price far exceeds any of the electricians that I called to get a quote for and their work is superb!
Derek always emails me immediately with a quote or to answer my questions and I will recommend them to anybody who needs an electrician!