Big Ben Mounts

Solomon J.

Big Ben Mounts (BBM) did an amazing installation today for my backyard poolhouse. The work required mounting of a 65 inch flat panel TV, removal of four old external ceiling mounted speakers and wires (installed by the previous owner of the house), and replacement with 5 NX-Pro in-wall and in-ceiling speakers I purchased directly from BBM. Their work was top-notch and customer friendly.

Shlomi was an absolute pleasure to work with. He was incredibly knowledgable/helpful (and just a good guy all-around) and did a free in-home estimate spending an hour with me a couple weeks prior to the job. He gave me a lot of good advice as to what types of speakers (external vs in-celing/wall type), receivers, and components to use for my home theater system within my budget. After our meeting, I emailed a few more questions to him and he was always quick to respond. He gave me an estimate the next day after our initial meeting (very reasonable price) and then we set up installation a couple weeks later...which he completed today.

He estimated the job would take 7-8 hours, but completed it in half the time! I came home to find my poolhouse theater set-up better than I could have expected. The job was done clean and with precision. There was patchwork done on the walls and ceilings for speaker and wire installation, but Shlomi had warned me about this ahead of time and so was not a surprise to me. Nothing a little touch-up from our painter won't fix. He also set up my Apple TV and Blu-ray player. I also discovered that the previous owner had installed two external zone 2 speakers outside of the poolhouse. At the last minute, I had asked Shlomi to test these speakers and connect if working. Of course he did without any hesitation (and at no extra charge) and now we have music to add a more festive environment for the backyard.

Because I was away at work and Shlomi's crew finished ahead of schedule, I couldn't get back home in time before he finished. So Shlomi left after completing the job and then came back an hour later after I got home to spend time reviewing with me what he had done and to give careful instruction on how to work the remote, receiver, etc. My family was blown away during the demonstration at the amazing sound and picture quality. We will be spending alot more time in this room!

BBM exceeded my expectations in every way. There are few businesses I've worked with where the workmanship and customer service are so high quality. I would recommend without hesitation to anyone else who might be interested in setting up a home theater system.

Of note, I did get a price quote from another company (which I won't name). The gentleman I met was also very knowledgable and pleasant. But the prices he quoted me were absolutely outrageous. In addition to the installation charge for speakers and TV mounting, he wanted to charge me an extra $200 for things like hooking up my DVD player/Apple TV (a job I can do in 2 minutes), $200 for calibration of my speakers (a job that is automatically done by my receiver), and a few other charges I've blocked from my mind I was so irritated by what he was trying to pull. I suppose this arrangement is to seriously dupe people who know absolutely nothing about basic home theater set-up, but even still...this is plain wrong! BBM did these things for me without even me asking to have it done because it's basic stuff that should be part of the job (at no extra charge).

But enough about that other guy. BBM is great. Loved working with them and would hire again for another job in a heartbeat!

Gail M.

I called Big Ben Mounts to do some installs in a home we just moved to. They came out the same day and did one install. The others need some work to be completed before they are able to complete the installs. They were quick, efficient, and clean. Schlomi was very personable and knowledgeable. Thanks for the great job!

Brian K.

I used big ben mounts about a year ago, and they did a very difficult installation for my business at mall. They finished in a good amount of time and even cleaned up the mess they made.

Fast forward 9 months later, I was having some issues with my warranty for my system and big ben mounts really went out of their way to assist me even though they didn't really need to.

You can really tell Shlomi is just a really good guy deep down and genuinely loves helping his customers out. Really grateful that I used him. Hope you guys do too!

K T.

Schlomi came out and mounted my tv and sound bar- he was very professional and personable. The mount is over a fireplace and everything looks clean. Will gladly use again when I get my 70 inch :)

Penny K.

Quick response and able to mount our flat screen in a tricky spot. Same day service for a steal of a price. Next day, the TV started to tilt a little bit, so I called them back. Shlomi wanted to walk me through an adjustment but I wasn't at home so he said I could call him back later. When I did call, I left a message. A few days later, he called my husband back and said that we could go to Home Depot and buy some washers to prevent the tilting, but I felt that it should have been their responsibility to readjust it. I understand that they are really busy, but it took almost 2 weeks from the time of initial install for them to come back and readjust it. After the adjustment, the TV still hangs perfectly and looks great.

Harvey C.

Schlomi was awesome. Made an appointment online for TV mount for Saturday and he was already booked, but he manage to have time to squeeze me in and did a wonderful job. The TV mount was perfect level and very clean. I would totally recommend him to my friends and when I need anymore work done in the future, I would call him again.

Vijay M.

After a couple of bad experiences with other installers these guys came through for me. Highly recommend!

Kate P.

They'll install it right the first time, or as was the case with me, they'll fix someone elses shoddy work for a fair fee. They do both the electrical work and the component set up so you'll have a seamless installation. Can't say enough about Schlomi: he's competant, polite (introducing his assistant), tidy and well organized. I think he's present at all the installs so it's alway done right the first time. He has a really nice website for further details.

Marcus R.

There aren't enough superlatives to use for Schlomi and Big Ben Mounts.

Reliable, Honest, Hardworking, Friendly, Fairly priced, Respectful, Accomodating...I could go on.

I've had 3 TV's mounted using Big Ben Mounts, and have recommended them to all my friends and family.

Evelyn S.

Big Ben Mounts is awesome. They called ahead in route and arrived on time even after having to drive a long distance/in traffic. They made really good recommendations for the placement height/position of the tv, mounted the tv and were cleaned up and done in less than 20 mins. Good quality service and the best prices. Will definitely use them again, no question!