Bellows Plumbing, Heating & Air

Josh N.

Bellows had good systems in place for customer communication and notifications. Everyone is great to work with. In general a great experience and much better than most companies, who don't pay much attention to implementing systems for quality customer communication and interactions.

I got a reminder text the day before, a text with the name and photo of the electrician this morning, a call from the electrician 10 minutes before they arrived. Made quick work of the problem. Very happy.

Sean M.

It was time to replace my home's old/original furnace. After reading good things online about Bellow's and confirming via word-of-mouth, I reached out for a service request and/or quote for replacement. At every step, Bellow's was prompt, friendly, professional, and thorough. All work was completed on time at a fair and competitive price. Five stars, highly recommended.

Jim R.

Emailed Sunday night, tech was here 830am the next day. Fixed the problem with my duct work, fast and efficient. Earlier this year they replaced the heater from a previous poor install of HVAC, pulled the permit and brought system up to code. Very satified. Should have gone to them first. Live and learn.

Shawna S.

Bellows is my go to referral for all my client's plumbing and heating needs. As a Realtor, I need to have a sewer lateral inspection on each of my listings as part of the sale. Jennifer is always my preferred plumber due to her professionalism and expert advice. She is quick with her reports and always so complimentary and courteous to my clients. When repairs are needed, their work is exemplary and at a reasonable price. Their great work makes me look good in the eyes of my clients. That is why I always call Bellows (and ask for Jennifer) when I need plumbing & heating work on my house or for a client!

Mike F.

We needed regular service to flush our tankless hot water heaters. Jennifer is a punctual, knowledgeable, and pleasant technician. She serviced one of our tankless hot water heaters, but she found that the other one had no drain valves. In addition, she checked over all of the plumbing items that might need attention and found one that needed replacement. This is the second time that we have used Jennifer, and I would highly recommend her as the technician to call if you need plumbing or septic tank service.

Tom L.

I was so disappointed with Bellows. I had a problem with my furnace where the blower wasn't coming on. They came out to fix it the first time and it lasted a day. They came out again and put in a new thermostat it lasted an hour. I called him to come out again and they told me I needed to replace my system. They refused to come out again unless I wanted to replace my system. My furnace is only six years old. It's pretty obvious there's a short in my system and it just needs to be found but Bellows wasn't going to do the work. And they charged me a tremendous amount of money including paying $300 for their year-long service which was a total waste.

Dana M.

Best Service ever!! Ty you came out , so quick, your employee went way and beyond. I'd use you again and again if needed

No N.

I wish I could laugh off how bad my experience with this company was, but I can't. All I can say is if you want to be treated with respect, and if you want competent, reliable service people to work on your home, look elsewhere. Bellows is a mess. Honesty is not among their strengths.

A friend who used Bellows for a super-expensive, full-house central AC job warned me that I should avoid hiring Bellows for anything. Unfortunately, I ignored the warning, and went with the referral I got from the (now closed) heating and AC company I used to hire. Big mistake! Always listen to the advice from real customers, not the cronies of the service providers! This is why Yelp exists. Take note of how many one-star reviews Bellows has here. Most of them are recent. All of them come across as legit reviews, unlike some of the four-star posts.

There are better companies in town who provide these services. Use them.

I won't list the details of my experience here because I see that the company posts insinuating replies. if anyone wants to know more about what happened, message me.

Stephanie C.

I had a faucet issue, and one of my friends had called bellows to help me out, but I had contacted my warranty company myself so did not need them. Unbeknownst to me, bellows had not been cancelled. So when they called, I had thought they were with the warranty company, so made an appointment. I did call the company number asking ""if the faucet requires replacing, does the standard $75 warranty price cover that "". They just gave me the ""oh, we'll have to see what the problem is and evaluate it"". Fine. I thought that was standard since it was my first time working with my warranty company. Come day of appointment, Bellows cancels my appointment that day stating they don't have a card to bill. Then they claimed they need to bill for the appointment after their plumber said they stopped by, but we were home all day and no one knocked, called, or rang the doorbell, nothing. So they sent a $149 bill for doing nothing. When I saw the bill, I called and asked what was going on, then it was later figured out they are not with the warranty company. I talked to a woman on the phone who confirmed I had not been the one to call for their service as the phone numbers weren't the same. The lady said she'd talk to her manager and figure out the bill, and i reminded her that no one actually came to the house that day anyways. Get nothing back, so I think it's done. Then I get months later stating they still need the $149 bill fulfilled otherwise they'll send me collections! I promptly emailed back stating I thought this had been figured out, restated what I had told the lady months ago. No response. I email again. No response.

Absolutely ridiculous and unethical behavior. If you cancel the appintment yourself and no one comes, why are you still charging a fee???

Also, claiming that they have time staoped picture of them standing outside the door? After the texts saying it's cancelled as shown in pics? No one rang the doorbell, knocked, no sign of anyone at the door. Seems a pretty easy scam to stand outside, snap a pic, do nothing, then leave without telling anyone.

Tammy L.

The two stars are for their responsiveness and really nice staff. Otherwise, way overpriced. They wanted $149 to come out and diagnose the problem and it ""may or may not be deducted from the price, that depends on the technician."" They came out and diagnosed the problem (which was minor) and gave me a jaw dropping bid. I decided it was worth the money to get one more bid from another company with equally high reviews. That company only wanted $49 for the diagnosis and they stated that ""of course"" it applies to the bill should you proceed. The second bid was was almost half the price of the Bellows bid and it was more than enough of a difference to make it worth losing Bellows' fee which may not have even applied to the cost of repair. No one else charges a diagnostic fee that high and while it may be a quick money grab for the company, it's not a way to get a long term customer. I will continue to go elsewhere.