Bellows Plumbing, Heating & Air

Erica R.

We were pretty unsatisfied with this install. We booked a new HVAC through Costco but were pretty disappointed in the execution. It's been two months since the day they started, and we are still having them come fix things before we can get the inspection. We were without heat for days during a heat wave, because they didn't have parts they needed. (Why didn't they know what they needed before they started?) Then they needed more parts and we had to wait another month. They cut the wiring to our drip irrigation/landscaping and put it back together wrong, which we didn't figure out until half of our garden died from not getting watered. They put the metal pieces on our artificial turf while they were installing which burned parts of the grass which now looks awful. They've taken no responsibility for any of these errors, and claimed they couldn't have been responsible for the burned grass even though it wasn't there the day before the install and then it was. They put the thermostat in a new and very odd place without calling me at work to discuss it first (in between a picture frame and a door jam in a very visible area) and said they'd move it but of course it would damage the wall.. Ugh. Just overall very not slick, not responsive, not responsible for their screw-ups, and not competent.
I'm not sure why Costco uses them. :(

Richard G.

I ordered 3 mini splits for our home and were suppose to be basiclly plug and go.
After spending several hours with the manufactures service technicians and absolutemy unknowledgeabl, i decided to call Bellows.
They sent me Two technicians and were able to find the problem.
Mike and Jeff were very professional and got the job done in a highly efficiant time.
And as for thier cost, i can tell you they are very reasonable in thier fees.
They will be my go to ser ice company if ever needed! That said i would higly recommend you call for your needs.
Thanks again Bellows!!!

Judy Y.

If you're looking for a reliable company to fix your AC unit, this company will be the last company you should consider, period.
(1) The initial diagnosis fee is Not cheap, more then the other company.
(2) The technician didn't give you the estimate until you got the bill. $5 fuse, he'll charge you $179.
(3) After 4 days, system broke down, technician didn't know what to do, proposed more Expensive solutions...the system never got fixed...I have to hire the other five stars company & fixed it.
If you like to know The whole situations, go to Google search for my whole statements.
After all, we deserve better services as consumers...Sad! :(

Eleanor K.

Called Bellows Plumbing, Heating and Air for my air conditioner that was not cooling the house. The technician, Steve Huth, arrived on time. He examined the a/c unit and discovered what the problem was, after performing his diagnostic tests on it. Steve was professional and very informative regarding the problem and answered all my questions. I highly recommend Bellows. Thank you!

J F.

The team at Bellows has helped us with a number of projects and they are always professional, on time, and a pleasure to work with

Perry S.

Installed new water softener and reverse osmosis great service exceeded my expectations

Rayvon W.

Our furnace was out and after a number of calls to HVAC service providers in the area we made a call to Bellows.

Not only did Bellows show up the same day (now that's great service!) but the technician, John Costales, was professional, courteous, and knew his stuff.

John was able to diagnose the problem and suggest how to most economically repair our system.

Would certainly recommend if you need HVAC service. We are a Bellows customer now.

Linda L.

I contacted Bellows Soquel to replace my aging Lennox Pulse and Lennox air conditioner, as well as the ducting in my crawlspace and attic. Everyone from Carl the initial salesman to Russel the project manager to the office staff was friendly, professional and willing to answer the many questions I had. Mikey, the install manager was an outstanding leader of his crew, including Brian, Jamie, Alvie and Rudy. All of them were efficient and hard working professionals. My new Lennox system is up and running. I'm amazed at how they were able to tackle a complicated job and perform at such a high level. They left my garage and home looking like they'd never been here. Everything is carefully and precisely installed. I'd give each of them ten stars if I could. All of my questions were thoughtfully and thoroughly explained. Bellows is a top notch company and you won't go wrong by choosing them. One happy customer here.

Bala N.

Bellows is an overly expensive Company with poor customer service. They charge you excessive fees to fix things that are under warranty and do a pretty poor job if it. I like Costco and got in touch with Bellows through there. They make Costco look bad.

Ron J.

I contacted Bellows for a quote on air conditioning in my new house. They are very responsive and professional. Gave me different options without being pushy. I chose Bellows to do the work and they responded quickly. They took precautions to protect floors and carpets while accessing the attic. Workers were polite and hard working. Best of all, they followed COVID 19 precautions while doing their work. Everything was finished on budget and under time! I selected Bellows for our annual preventive maintenance on air conditioning, heater, and tankless water heater. I'm sure they will deliver! Strongest recommendation!