Barker & Son Electric

Rick L.

Seriously professional. Punctual. Everything explained fully. They leave you with no doubt that the quality of their work is top notch.

Mr P.

I own a duplex and am always on the look out for professional and reliable contractors to handle the maintenance of my property. I had Barker and Son out to finish a job that my previous electrician left me high and dry on. Tom even worked around my sched. coming out later in the evening to take a look and give me a quote. Workmanship is top notch and needless to say they're now my go to electricians.

Shelley C.

barker has saved the day for our 34 unit condo several times, first with wiring that baffled 2 others in our jacuzzi lighting, next with re-wiring and installing new and old smoke and carbon monoxide alarms in all units, and another unrelated call. they were clean, fast, pleasant, and even skipped lunch to finish in one day to make it easier on absent owners and individual schedules. They come on time, do the job for reasonable rates, and send cute guys. what more could anyone want? we'll definitely use them again. From the condo treasurer.

Tonia W.

Being lured in by their perfect Yelp rating, I hired Barker & Son to install 2 ceiling lights in my house. All-around AWFUL experience. They dragged this small project out over 3-4 weeks, let my dog out of the yard (who got into a fight they failed to tell me about), put holes in the wall without asking, straddled the line between rude & patronizing, then charged me $1600 (even tho' we had agreed upon an overpriced flat rate of $1100) after they finally finished. I would never use them again. AVOID.

Kelly B.

I needed to have wiring done so we could install a tv over our fireplace. The electricians that came out were were personable and very professional. The did a great job on the install and cleaned up everything before they left. I would definitely recommend them!

Dan B.

Take those other reviews with a grain of salt. It is simple enough for a company to generate fake users and reviews.

Barker & Son Electric is overpriced, rude, and unprofessional. At $140/hour with a two-hour ($280) minimum, and two electricians, you would think they could install a simple, lightweight chandelier in the minimum time. Instead, I was treated to a 4.5 hour ($660!!) bill, accidental disconnection of another circuit, failure to return my phone call afterwords, and a rude email. They did later reduce my charge to 3.5 hours, and I managed to reconnect my other circuit myself. But the high price and bad taste remain.

Other, more professional, companies have lower minimums, and will not disappoint you with false phone estimates.

Following is the last email I have sent to them.

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Barry,

I sent off a check, and you should receive it Monday or Tuesday.

I always wanted to pay for the service rendered, but first wanted my phone call returned, some help with the landscape lighting your company seemingly accidentally disconnected, and an explanation of why hooking up a chandelier took two electricians 4.5 hours when I was promised it would almost certainly be done in less than 2 hours. At this point, I have given up on having my phone calls returned. I managed to reconnect the landscape lighting myself, so because of this and your deduction the difference is not worth disputing.

However, you can count me as one extremely dissatisfied customer, who reserves the right to inform others about my poor customer experience.

Let me tell you why.

1) I do not know what your people told you, but I made it very clear that there was no existing chandelier, other than a ceiling fixture 10 feet away that could be tapped for power. No one was ""led to believe"" (as you accuse) otherwise. According to my notes and my clear recollection, it was acknowledged that a hole would be drilled, and a supporting brace may need to be installed - all before the phone estimate was offered. And this was read back to me, also very clearly. In fact, I was told that, barring any extenuating circumstances, the job would ""almost certainly"" take less than two hours. In fact, I was encouraged to offer some other tasks so as not to waste the two-hour minimum.

2) The trade-off between my patching, and being billed $140/hour, was alluded to on-site, and I agreed to do any painting and patching myself. I can do that for free, and already had the materials to do so. Further, there was never any question of opening up the ceiling, no matter what course of action was taken.

3) Your employees left my landscape lighting disconnected, and you never even responded to this point.

4) You never returned my call which I believe I placed to your associate, a good humored call during which I was promised I would get a call back.

5) I never collected the registered mail because a) I was told I would get a call back shortly to clear everything up, b) I work long hours far from my post office, and it was therefore rather difficult to pick up the letter, and c) I was trying to avoid going down a litigious path. It would have been far easier for you to pick up the phone. So telling me that I did not ""bother"" to pick up the letter is a bit unfair.

6) I have seen the wiring in situ, and you have not. You never bothered to call me. Therefore, the only information you have about the job was your employees' say so, which it seems I myself am disputing. It simply beggars belief that this job should have taken 4.5 hours, or 3.5 hours for that matter. Two hours for two men at $140/hour for a total of $280, plus $30 for materials, would have been generous for this job. But at least at THAT price point I would not be so upset.

7) My earlier email was not rude or personally attacking, but simply laid out my dissatisfaction. A good businessperson should be thankful for customer feedback, positive or negative, and you should not respond ""in kind"" as if you were having a personal discussion.

All and all, I am very unhappy with the high cost of this job, and your company's poor customer service and rudeness.

I do not need a reply at this point, and do not expect or even want one.

Dan

Kay 9.

Courteous service. Fair and straight forward pricing. Diagnosed the problem and fixed it on the spot.

I would absolutely call them again.

Bravo to Yelp.

Bennett D.

Born and raised in Santa Monica, Tom Barker, runs a small crew that is thoughtful, hard working, and efficient. The work is of the upmost quality and the service is everything that you would hope for from a small family business. I highly recommend using Barker and son for any electrical work that you need done. I know that I will be using them exclusively in the future.

Trina L.

I found these guys on Yelp and hired them to come install a motion sensor on the front door of the company I work for based on their good reviews here. I was not disappointed! From the gentleman to took my call to Alex, the electrician they sent, I couldn't have been happier.

Everything in the store is white and we really wanted to avoid an eyesore and Alex did a fantastic job of hiding all the wiring for the unit. You can't even tell that its there! We also had him install a new on/off switch for a grinding machine we use to make shoe insoles. This is not a common machine but Alex had no problems with it and was able to install the switch without any difficulty.

I priced 5 other electricians in the area and found their hourly rates to be right in the middle of the other quotes I got, so I felt good getting such great service at a competitive price. These guys are awesome and I highly recommend them!!

Joe Z.

I had an electrical issue where two of the light wall switches only turned the ceiling lights partially (very dim). What seems so simple now had me stumped for several days. I checked the electric panel, but everything looked OK. After my wife researched some electricians on Yelp, I called Barker & Son Electric this morning. The first thing Barry asked me about my problem was: ""Are these two switches dimmers?"" It took about two seconds for me to realize that someone must have lowered the sliding dimmers on each switch. They're very small and not obvious to see. I raised both of them and ahaha! Let there be light! This avoided a service call and some made up reason for why the lights were so dim that would have probably fooled me. I know who to call when I need my next electrical work. Barry was honest and had the answer. What more could I ask for?