BAM - Bay Area Maintenance

Helen F.

Awesome service. Dan came out and resolved the problem very quickly with the electric ignition on my furnace. The pricing was reasonable and he didn't charge a ""truck fee"" (which, I don't understand). All the other HVAC companies in the area were booked out for at least one week and I was freezing. I love having a reliable, honest person who can work on these issues. Thank you, Dan!

Hanxiao F.

Dan was trustworthy, friendly and methodological in troubleshooting. He focuses on fixing the customer's issue unlike those who would try to sell a new furnace because your current one is too dirty. I would recommend him to everyone.

Dan stopped by for an estimate for fixing the combination of an old HVAC and Ecobee 4 in my house. He gave a heads-up on his way, and arrived on time. During the troubleshooting process, Dan was methodological in triaging the problem. He was able to quickly pinpoint the issue at the transformer. After replacing a new one, the burner and blower could finally run! Dan was able to explain the problem to me throughout the troubleshooting process.

Kacie N.

I called to have an outlet installed in my garage. The service was fast & friendly, the price was very reasonable, and the work was of great quality. Super helpful and I would not hesitate to call again for any future needs. Thanks so much!

C S.

I highly recommend Dan and Bay Area Maintenance. We were having an issue with our Nest thermostat, a new wire needed to be installed. Dan called me back right away and actually came to the appointment early, when does that ever happen? He was very professional and explained exactly what he needed to do. He quickly installed the wire and fixed the issue. His prices are very reasonable as well.At the same time he noticed another unrelated problem with our doorbell. He tried to troubleshoot the problem for us. A few days later I called him to help fix the doorbell issue. He remembered the problem and said he really wanted to figure out the issue. He came out a few days later, again early!!! He installed new wires, but that didn't fix it, he kept troubleshooting until he got it fixed. He was here about an hour and did not charge us a cent for parts or labor!!! I was blown away by his kindness. Again I highly recommend BAM. It is nice to see that there are still honest and hardworking people out there. I will definitely use this company again.

N W.

I am so glad I found these guys.

Four four years, I have had problems with my furnace/AC unit. I have had three companies come out and have a look at it. BAM was the fourth.

For each one, the furnace was fixed and worked for a short time, or not fixed at all. Sometimes it worked for one hour, and sometimes it worked for a few months. The majority of the time in our house the heat and A/C would not work. Each person who came had a different explanation of the problem. Each one charged about $125 for service regardless of the quality of service they provide.

One company charged to tell me that my thermostat was broken (which was obvious) and they could not even look at the heater with that broken thermostat. An electrician told me that I would need to replace the wires in my walls, and tear apart my plaster walls with custom paint.

I was dreading having to find a fourth person - while being bedridden sick and with my house getting colder, preparing to host a holiday party I desperately called around. I was not sure whether the problem was electrical or furnace.

I called BAM. They called me back in a timely manner. The service guy was so kind to make room in his schedule to come to my house the next day! On such short notice, they were one of the few places I called who were willing to deal with furnace and electrical problems.
Their business model is a free estimate of work to be done, at which point the client could decide.

The guy came right on time. He checked at least four points where there could be a problem and described everything he was doing. He checked the power going into the furnace and verified the correct voltage. He found that the power leaving the furnace was not correct. Due to a loose neutral wire. After tightening that, the heater worked. My point is, he could have estimated that the entire furnace electrical board needed replacement, and I would be none the wiser.

After he left, my heater stopped working. I messaged him later that night, and he further explained all the possible problems, at 9 pm. He walked me through all the things to check. The next morning I took his advice and checked the things he told me to check, fixed the problem and learned a few new things.

I am grateful for these guys. My heater is permanently working and I know at least two potential failure points for the future and how to fix them. I'll be using these guys again.

Georges M.

Our 29-year old reliable gas forced-air furnace stopped working just a few days into the cold season. The pilot light was on and the fan could be turn on manually; however, it would not ignite. Last winter, a technician from a well known HVAC repair company told us after a short inspection that the furnace needed a new gas valve and gave us a repair estimate of at least $500. We were therefore worried that time had come to let go with Old Reliable since we would rather put the $500 towards buying a new furnace than a new gas valve. We decided to get a last diagnosis.

After calling a few repair companies that quoted me high non-refundable service/inspection fees (fee would apply to the repair cost if one is performed) and/or told me they weren't available for days or weeks, I called Dan of BAM. Sometimes, you just get lucky! Dan arrived in about 20 minutes, fixed the furnace within an hour and charged us only a bit more than the service/inspection fee others had quoted. Then, a few days later, when Old Reliable started shutting down prematurely, Dan came back and adjusted the temperature limit control for no additional charge. He even showed me how to do it myself if need be. Wow! By the way, since the repair, we've been feeling the heat through the registers in our master bedroom more than ever.

Dan is professional, responsive, knowledgeable and honest, in addition to showing an unusual dedication to solving the customer's problem. I recommend BAM wholeheartedly!

Kristy H.

Based on my great experience, Dan really wants to help for the sake of helping, not just about making the buck. Good old-fashioned values. Solved my problem without a service call! I had a problem wiring my new smart thermostat. Couldn't get power on it, and spent a few hours online trying to troubleshoot, and with the manufacturer who said it was a problem beyond their thermostat so I should call a service technician. I finally gave up and tried to reinstall the old thermostat, ...which then wouldn't work anymore. Grrr.

I knew it all was likely just a simple wiring problem. I was so reluctant to pay for a service call if it was just a $3 fuse or something beyond my scant knowledge. Finally I phoned a competitor (Sunny Appliance Repair) who offered a service call for $185, which ""might"" solve it. As pricey as that sounds, they at least answered the phone and gave me a quote - others I called didn't respond. But I just couldn't stomach shelling out the cash and the hassle of missing work to meet someone at the house, for what was no doubt a 10 minute fix. Then I read Dan's reviews, and briefly outlined my dilemma through ""request for quote"" on Yelp's page to Dan and two other companies, Sunny and AIS. The email went out around 5:45 pm.

I heard back from Dan right away via email. BAM! It was almost like a commercial, so fast. And in no time, he was troubleshooting briefly - did I try this? What about that? Guess what. He solved it with just a few brief back-and-forth emails. I offered to send him $ even though he didn't ask. He saved me so much hassle. And even if I did end up needing his help for a service call, I'm confident he'd be fast and fair.

I did hear back from the other two the next day, asking the usual ""what is your zip code?"" and no doubt preparing to quote a service call. So it's good they replied, but it would have been a frustrating service call no doubt.

You know how, when you live in town for a long, long time, you have your trusted service people that you've known forever, and you call when you need help? It's hard to find those people when you're new in town. Found one!

Jerry Y.

I can't believe I didn't even leave Dan a good review the first time. I had Dan to install couple of TVs and a set of Sonos 5.1 in San Jose last year. Due to our hectic moving schedule, I had to reschedule and Dan was able to accommodate just as such. I had couple of TV mounts ready, and Dan was able to recommend me either to use it properly, or have something else readily available due to the tilt angle. Everything was done beautifully and made me want to watch TV more...

Since we had a great experience last time, we asked Dan to come back to install my new Black Friday hunt - a new OLED TV. Dan was able to come in a timely matter, figured out the LG slim mount, which was really confusing according to internet people online, and install everything firmly and properly.

We'll hire Dan again whenever we need any further installation job, despite I really doubt if wifey will ever approve an additional TV in the near future..

Thalia C.

I needed a company to install my new NEST, so I contacted a few companies recommended on the NEST page. Some of them did not even answer me, and a couple said that would reach me back and never did.
Dan answered immediately and scheduled a time for the installation for a couple of days later. He showed up on time and did a fantastic job. He explained to us everything he was doing, and now my NEST works perfectly. Moreover, he did not overcharge, and his price was lower than the other companies!

Sayali G.

Dan from BAM is awesome to work with. He was prompt in the reply to my quote request, quick to schedule and came on time. He not only finished his work on time but also answered all the queries and gave suggestions for maintenance. I recommend BAM for all your maintenance needs.