Bacon Plumbing Heating Air Electric

Kim O.

Philip Guthrie was wonderful. He was professional from start to finish, knew within 2 minutes what the problem was...and didn't try to sell me a new unit
He was easy to talk to and gave us an inexpensive way to prevent this issue from happening in the future. I know I will specifically be requesting Philip in the future for my A/C issues.
And remember... for around $10.00 a month you can get on their ""friends and family"" plan that includes them doing yearly checks on A/C, water heaters, fire alarms and many other benefits. Plus...you get priority service on your appointments, so you don't have to wait for days. One More thing...they also waive your service call fee when your a member.
Just remember ""Everybody Loves Bacon""!!!

Caryn M.

59.00 for air check up and Was TOLD that the technician would be able to clean out the outside unit, if I ask them- I did and I even referred to the person I spoke to from their office, but he did tell me it was a very old unit.
I knew that. I referEd back to my conversation with the office again when paying the bill. Still no attempt to even act like it was going to be done even when I ask 2x
If only the office would not have given me false hope that there was an option for this task to be done- with out having to keep asking***
I don't think it would have been a big deal. but I was expecting this to be done, from my conversation with the office.
thank you, but no thank you.
I will eventually need a new system, but.....

Thomas S.

TERRIBLE. These guys charged us the cost of a new air handler over two years for tuning efforts! Was recommended last time to replace 4K worth of parts, one of which the TXV valve. Our system doesn't even have a TXV valve!!!! Blood suckers!! This company is not trustworthy. They will put low effort troubleshooting into your issue and will want to replace every part in line with the fault!

M V.

1 out of 5. Plumbing service was outstanding. Cleanup afterwards was dismal. Predatory marketing is the worst and when requested when that it stop by calling in and emailing, it continued. I asked to speak to the owner and he did not take my call.

Donald D.

Called them to come out and give a free estimate to unclog kitchen sink. Technician quoted price of over $400. I said no thank you at that price. The technician then said I was being charged a service fee of $39. I informed him that I had spoken to the scheduling people 3 times that day and not once did they mention there would be a $39 service fee. I checked their website and it does not mention anything about a service fee. I protested but still had to pay the $39 fee before the technician would leave. And oh by the way, their website says simple drain unclogging is $99! They won't ever hear from me again.

Nick B.

A wonderful local company that calls back quickly and cares for their clients. I recommend you give them a try.

Dana L.

I'd actually give ZERO stars. Had 3 pans replaced under our heaters in the attic. We are members of their ""plan"" as well. Their pricing on their iPads are deceiving. They highlight their SAVINGS Not how much the actual total cost is going to be. We paid $4200 for 3 pans. It took 2 days. After the first day they said we needed to pay $2200. They'd collect the rest the next day! We understood it was going to be about $1k TOTAL! We were shocked. The installer, Blake, got a little defensive and said he is not a crook and doesn't lie. The total bill was $4437! Later, we got a quote from a local guy and he said he'd charge $300 a pan! We called and talked to Allen the supervisor and he explained that because his company is huge and there is a lot of overhead they have to cover. We've had prior quotes from Bacon and turned them down. As Allen explained it costs them $350.00 just to send out a truck. Regardless whether they do a service or not. This expense all occurred after the ""free inspection""!!!! Not recommended shop the market get multiple quotes, we've learned our lesson!!!

Stefanie S.

Had someone come out to check our AC and shoot co2 down the drain for a ""clog"". Joined ""family and friends"" on visit cause I thought it was a great service to have. AC continued to not work. Called someone out cause the house was hot. They sent someone over on Christmas Eve. Took apart the unit and identified I had a massive clog in the unit. I was given an option for a 9,000 AC replacement or partial repair. I thought about the repair and declined days later. Technician personally called me and emphasized ""Well I'm glad we could come out for you on CHRISTMAS EVE. Hope everything works out"" high unprofessional and distasteful. It wasn't my fault my AC went out during the holidays. When you're driving down the side of the road and your car breaks down. Do you expect that? NO!!!...Spent 237.00 on co2...have a membership I've been trying to cancel since December. I don't trust them and don't want to work with them. But no manager ever calls back and is given a ""task"". I've called since December and no one has record. First monthly payment came out in January. I want you off my card!!

Jeff P.

We had a problem with our tankless water heaters not supplying enough hot water for two people. Bacon sent a plumber who was more like a used car salesman who said there was nothing wrong with our heaters, but we needed a flush, which would cost about $650. He also recommended rebuilding a manifold and installing a line directly to the kitchen so we would always have hot water. I declined, but the owner reduced the price if we would join Friends and Family, a monthly subscription service. I agreed. Next plumber flushed the heaters, but said they could not install the line to the kitchen. Three days later we had no hot water. He returned and said I need an igniter, and if I ordered it, he would install it for $450. I ordered it for $20. I went out to the heater, and the cover was on the ground and the screws missing. I looked at the furnace, identified the igniter, unplugged it, plugged in the new one. Took less than two minutes. Works great.

Not sure why all the negative reviews are ""not recommended"" by Yelp.

Hippie With A C.

Had main breaker fail in Square D 200amp panel. Tested myself, power only on one leg

Called for service, told them to bring the main breaker and gave model info and picture. Called next morning to remind them to bring it.

Didn't bring one, had to leave to get it.

Main breaker anywhere online is about $150, and about 15 minutes work.

Billed $840.00 !!! That's almost $700 for 15 minutes of work. Stunned, appalled, disgusted.

Will never use them again. Wouldn't even consider recommending them to anyone else. Feel absolutely ripped off.

If you don't want to feel this way, I suggest you call another company.

Side note: Kyle, the electrician, was polite and professional. Issue is not with him, but with their horrible and outrageous pricing.