Authentic Electrical

Lisa H.

I reached out to Authentic through Yelp on the weekend and Don got back to me Monday morning with availability to come that day or the next. My EV charger was on the fritz, and I wasn't sure if it was the fuse box or the charger itself.

Don and John showed up to my house exactly on time (how often does that happen?) and within an hour they had my charger up and running. I was mentally prepared to put out for a new charger, so was thrilled that they were able to fix my problem for the least possible cost.

After 15 years of renovations in this old house, I still haven't found an electrical company that I've been happy enough with to have back again - that's changed and Authentic Electrical is now my go-to.

Charles Y.

I contacted Authentic on a Friday after a referral from family member, for installation of the SENSE device to monitor electrical usage in the house. Don (owner) contacted me almost immediately that night and indicated that he can swing by the next morning, which would be a Saturday. I called back on late Sat afternoon and proposed Tuesday morning for a visit, but Don says he can come by Sunday morning!

Don came this morning with Nelson, who happened to have done an install of the SENSE device for another house, and it took about 25 minutes or so to complete the install for me. Afterwards, I took over and configured the SENSE device from my iOS device and everything is looking great. I have solar service for my house and installed the SENSE Solar device and now I can see realtime energy output from my solar panels via SENSE.

Don and Nelson are great. They are polite and easy to work with. It was such a pleasure. I would recommend these guys anytime!

David D.

They came. They saw. They conquered. You can't go wrong with Don and Nelson, took care of 5 different requests for electrical fixes and advice in less than an hour, TOTALLY WORTH IT! Fixed porch light, track light, doorbell, and advised re: thermostat and power problems in the kitchen (how to manage toaster, microwave, and electric oven from one duplex plug). Highly recommended, totally reliable. Plus they were a delight to work with (not that I was working, just hovering). You can't go wrong!

Misha M.

Don and his crew did superb job installing new panel for the house and bringing electrical to the code - running a new main, hammering in grounding rods, replacing flex to new conduit etc etc.

Besides, Don worked with inspectors to determine scope of wiring exposure required to get sign-off on a kitchen remodel that was done by the previous owner without permits (which turned out to be minimal - phew... we really dreaded the perspective of opening walls in the kitchen, but ended up just exposing wiring thru the outlets openings), making necessary upgrades and getting that sign-off.

It was a great experience from start to end - reasonable bid (and honoring the contact when a piece of work turned out to have been overlooked), great communication - both business and small talk, flexibility on schedule, keeping the site clean and safe, coordinating with electric company and city inspectors, getting the sign-off from inspectors, and even coming back 5 months later to finish work that seemed optional originally.

Don and his guys have great personalities, know their trade very well and stand behind their work - I cannot recommend them high enough! I'm glad that I found guys I can trust with my future projects.

Richard B.

Mike did all the work for me, and was very responsive and cooperative. I had 2x6 ceiling lights installed, 6 in two rooms. The work took a few days longer than anticipated, because it turned out that the wall switches were not for lights, but for an existing wall socket; so Mike had to run all new wires and add switches. Mike also took care of painting the ceiling where necessary, and was very conscientious about cleaning up every day. He also provided really great help with some unrelated problems that cropped up. Would rehire for more work.

Kristin L.

Nelson is great! Very patient and helpful in answering any questions you have and providing suggestions. He's friendly and was nice enough to follow-up with me on a situation I was having with the electricity in my bathroom.

I will definitely use him the next time I have an electrical issue.

Robert Q.

Don and the guys at Authentic are great... I am Rob Quinn .Tattoo Artist at 404 Broadway .san francisco.owner and our facility was pretty bad getting started.this service was on time, from start to finish in timely manner and thank god because i was in dyer need of a great electrician and finding someone to ""Actually show up. Do the job and be right .""... So i am thankful.!!!! ..//.Huge #2... im also a painter. In the city on random projects . i painted a very famous bakery on columbus st ..sf...Stella pastry...Once again .dons guys on time. Did a great job on fan installs and running everything the right way...Need we say more...if your in the dark and need to shed some light !! These are the guys or one man team .small or big job They Rock !!! You'£ be happy you chose ""Authentic. Electrical.."""" !!!!!!!!

Josh L.

Don and his crew at Authentic Electrical installed some recessed lighting for us. They were very communicative from start to finish, provided an accurate estimate up front, were flexible about scheduling on short notice, and ultimately got the job done on time. They were all really nice guys and easy to work with.

Nina S.

What a great, knowledgeable electrician (family run business) and superb to coordinate and work with. From coming out for the estimate, discussing permitting and scheduling the work, Don stayed on top of it, very flexible, available, courteous and professional. I live in a condo and he was well aware of the condo HOA requirements. His team installed 13 recessed lights, 1 pendant light and an over the sink light including all LED bulbs & dimmer switches. Arrived on time with all supplies and his team was very friendly and considerate. They completed the work in one day and he had already scheduled the city inspection for the next morning, very efficient! Before leaving, all was cleaned up and everything put back as it was... they care about their work and overall customer satisfaction! Quality work and very reasonably priced compared to others. Would 100% recommend him to others. Thank you Don & Team!

Andrew O.

Don and Nick did an awesome job installing new lights in our kitchen and bathroom and even changed them to LED. They provide a very effective, efficient , and professional service. They are super friendly people who they know what they are doing.