Authentic Electrical

Hang E.

Highly highly recommend Don. He was very knowledgeable and willing to go the extra mile to get my issue fixed up.

I had been having issues with my track lights for about 3 months, and had 2 electricians prior to Don come and try to fix the problem.
It looks like one of them left a huge mess behind him, and had completely messed up the wiring (compared to what I wanted the switches to do).
Don was super responsive before, during and after we we were done with the fix (had a few questions for him after).

Hecame in, checked out the place, looked at what he'd need to get the job done.
Because the track lights were at the top of a 17 feet ceiling, Don had to make a few trips to find a ladder that could be brought up to my apartment and would would allow him to reach the ceiling.

He did all of that with a big smile on this face, adjusted the wiring to add more functionalities for me, and did all of that on Memorial Day.

He's definitely awesome, and am keeping his contact info for my future needs.

Katelin H.

Don and his team were very timely in their communication, fair in their pricing, and quality in their work. I felt confident that they were able to get our home up to code and safe for our baby. Friendly and great communicators. All in all, a good experience!

Ernesto F.

We have enjoyed the professional and detailed work provided by Authentic Electrical Services. They installed under cabinet lighting recommending the best lighting to get for the job and going above and beyond by patching holes needed for the job even though I was getting a drywall person to do it. In addition they installed sconces, light switches and outlets. I could hear them taking the time to line up properly all that was installed. They take pride in what they do as it shows in what they did for us. I would recommend their services to anyone who asks.

Tracey H.

I cannot speak highly enough about Don. He showed up right on time and ready to work. He demonstrated perfect attention to detail in using his laser to line up my pendant lights precisely where I wanted them. He was very clean and moved anything that might get dirty and tarped my furniture. He even wanted to vacuum but I insisted I was happy to. I am so thrilled with my lights over my bar that I can't wait to have a party! He also gave me some great lighting recommendations for other areas in my home and landscape lighting which I now plan on doing! He's much more than just a great electrician, he's a great person. I'm glad I have the opportunity to write something to highlight his incredible workmanship.
Thanks again Don.

Denise Z.

Call Don late 4/16/2015 to have him troubleshoot a problem with the main breaker constantly tripping. He was able to come over in 20 minutes and found the problem was the sub-panel. He's took the time to explain the problem and discussed the replacement. He was out the next day to replace the panel. He's very neat, and the replacement panel looked great after the installation. I would definitely call him again for any electrical needs in the future.

Robert L.

I'm highly satisfied with the service provided for replacing a fuse panel. When we bought our house it had an old panel that was recalled because it was a fire hazard. Out of several contractors that came by to give me a quote, I felt the most comfortable with Don at Authentic Electrical Services. He was great at explaining how and when the work would be done. Whenever we had any questions or concerns we always got a prompt response through emails and text messages.

While on site, he was clean, organized, and respectful of our home. We wanted the work to be permitted and along the way discovered that we needed ground rods installed. Where we are located, there is a considerable amount of rock under our foundation. He was able to get the 8-foot rods into the ground using a jackhammer.
When everything was done we were really happy with the results and that his work passed inspection. I highly recommend Don and consider him our go to electrician for future work.

Janet N.

We can heartily recommend Don's services. We had some lighting changes we wanted made. He answered our phone call immediately, came and gave us an estimate within a couple of days and completed the work within 3 days. So pleased to work with someone who is reliable, on time and courteous. The other 3 electricians I called didn't even return our calls.

Benny W.

Highly recommended. They did a good job on our light fixtures. They were on time and worked quickly. The price was reasonable, and they did not make a mess. Can't ask for more.

John K.

Over the last three years I have hired Don Heck to help me assess electrical infrastructure at properties and install electric vehicle charging systems for my clients all over the bay area. He is professional, intelligent, well spoken and very through. I m always happy to have Don with me on a project as he knows what he is talking about and puts customer service and their satisfaction at the top of his ""must do:"" list.

Todd G.

I contracted Don Heck of Authentic Electrical Services to work on recessed lighting in my kitchen and to run low-voltage conduits on the outside of my house.
From the start, Don was very professional, showing up on time, communicating clearly, and following through. His work description was thorough and accurate, and I felt his price was fair.
On the day of the job, his team showed up on time and got to work right away. While there, they made some helpful and creative suggestions, and they were always accommodating and polite.
Within 8 hours, both jobs were done. The result was without issue, clean, complete, and aesthetic.
I would definitely recommend Don and Authentic Electrical Services.