Authentic Electrical

Pat B.

PGE did new hook ups to all of the houses on our block in the Sunset Dist. this year. They told us our neutral wire connection was shot, it was still working, but it could not actually be repaired, and we needed to have completely new wiring into the house, and since we were still on the original 1940's fuse boxes, we needed a new circuit panel as well.

I got bids from 5 different electricians. They were separated by $2500 from the lowest to the highest. Authentic Electrical Services was the only one that came the same day I called. Don was Knowledgeable and Very Pleasant to deal with, and said they do these New Panels in this part of town all the time. Their bid was in my inbox within hours WITH PICS of similar jobs they'd done, and it gave me our options for the total amps needed on the panel. Their bid was one of the most reasonable, and Don came across as VERY trustworthy.

Once we said OK, Don and John were on time EVERY DAY, kept in touch at every twist and turn, took care of all of the permits and negotiations with the city inspectors, and PGE, and there were NO DELAYS. They were clean and thorough, and even did things, like where to run the conduit, to my wishes as much as they could, and never acted like I was bugging them or in their way. They even shared their lunch with me the last day on the job.

If I ever need electrical work again, Authentic Electrical Services will get my call, and I can't recommend them any higher, to anyone who needs electrical work done. 5 stars is not enough.
Thank You guys.

Stefan W.

Don and Co were fantastic. They were on time, polite, affordable, worked with my schedule and did a great job. Highly recommend.

Darren J W.

Don and John Heck are pros! My lights were flickering all over the house, and cutting in and out. Power strips were popping with smoke! At first, I called another ""electrician"" who came over the night before, and basically gave me an assessment that I was using cheap power strips that were daisy chained, and that is what was causing the shortages.
His advice? buy $100+ Monster power strips, and see what happens.
He charged me a bunch of money, and left his merry way.

That night, the electricity started getting worst! Another power strip popped and smoked, and the house electricity was going berserk.

The next day, I called Authentic Electrical Services. Don and John showed up, on time, and were friendly.
They asked questions. Lots of them. They checked the main power, and got up on a ladder and tapped the connecters to the house to see if there was anything loose there. (there wasn't). They immediately and confidently assessed that the trouble they felt was with the connectors that were on the street power line, and to call P,G&E to fix it.
They also wanted me to call them to follow up.

I called in P,G&E that came out and replaced the connectors in 20 minutes. Problem was solved. I followed up with Don, who was very happy to hear they diagnosed the problem properly. These guys are a gem to our community. If you want honest, professional and experienced electricians, please call these guys!

Stanley W.

Don and his brother did a great job to install recessed lighting for our house. They looks very bright during the night. They are very considerate and cover everthing before starting the work. They cleanup after done. We will contact them again for future electrical work.

Gene M.

I needed to have the weatherhead repaired and the associated interior wiring and electrical panel upgraded and replaced in my SF house.

I called 3 electricians one evening; and Don was the only one that responded. He and his brother John came out the following morning, assessed the situation and provided a quote along with details of the work to be performed.

They were both very likable guys and came across as being, fair, honest and caring. I accepted the quote and they came back the next day to start the work, pulling all necessary permits along the way. Since we had no power coming into the house, they even left their generator for us to use until we got the final clearances from SF and PG&E....... Now that is awesome customer service!

In the meantime I had two contractors in the house for different things on different days. They each happened to notice the the finished job and both asked who did my electrical, as they said it was outstanding work.

I would recommend them in a heartbeat.

Dan O.

They deserve a 5 star WOW. Don and John were easy to work with, showed up on time, and did what they said they were going to do with a high degree of attention to detail.

Without hesitation, they are now our choice for future electrical work.

Forest S.

Don and his brother, John, really took care of us. We needed a lot of electrical work done for our house, and their work far exceeded our expectations. Our recessed lighting looks amazing, and we were impressed with the electrical panel update. Through their work, I could tell that they were very skilled, and they were very considerate with how we wanted things to look and be. They were always very responsive, and they were mindful about keeping our home as clean as possible as they were doing the work. They even bought cleaning materials to clean our floor and garage once everything was completed.

My wife and I highly recommend Don and John from Authentic Electrical Services to do any electrical work. When we have any future projects needed for our home, we will be sure to contact them again.

David H.

John and Don are true pros, not only did they put up with my aging dad nagging requests. They were sweet, on time and professionally handled.
I was so comfortable in trust I left my parents to get lunch and on return they completed job well done.

Explained code, asked what the purpose of the new wiring was for so they get the right parts.

Awesome fun but professional electricians!

Sam M.

These guys are amazing, fast, clean and friendly!
Excellent rates, on time and knowledgable.
Dont wait call Authentic Electrical and get it done
right.

Brian N.

Look no further if you need professional electrical services. I needed to have a large (4' x 5') & heavy crystal chandelier removed from a high 17' ceiling within a week. Don replied back quickly with a very reasonable estimate and was able to work with my schedule. Great communication throughout. It crossed my mind that Don may have second thoughts about taking the job once he saw it in person, but 30 minutes later the monsterous chandelier was safely removed and wires/drywall hole capped off on the ceiling. They were both very professional, efficient, clean and friendly. Answered any questions I had.

Authentic Electrical will be the first team I call for any future electrical needs and I easily recommend.