ATX Lighting

Ditto V.

Hired for xmas light install. They failed on install and had to come back several times. I uploaded a photo of one of their ""professional fixes"" they were supposed to take down lights according to my HOA Jan 15th and also advertised 100% money back guarantee bit that doesn't apply as the owner JP said he was not in Austin and due to personal issues he had to shut down his business and wasn't responsible oe didn't care.

I happened to be looking for an Appt for my nephew and saw him at a neighborhood Apartment Complex, so him telling me he wasn't in Austin was a total lie.

I filed a Better Business Review complaint, have to hire and pay yet another company to take lights down. Don't use this company.

Mike F.

The team at ATX Lighting installed 2 can lights for us in our new home office. JP was very responsive and informative. The price was fair and the work only took a couple of hours. The guys who completed the work were friendly and cleaned up after themselves. Would gladly hire them again.

Bj M.

TLDR: ATX Lighting wired an installation incorrectly and caused additional electrical issues and refused to fix the problem or issue a refund. I DO NOT recommend - stay away if you've experienced electrical issues from the recent ice storm.

If I could give 0 stars, I would. We hired ATX Lighting to install a bathroom exhaust fan/light combo at a rental property owned by my mother-in-law. They didn't bother to give her an update or provide proof that the exhaust fan and light were working appropriately or even communicate to her that the installation was complete. Apparently installing an exhaust fan didn't include running the ductwork from the fan to the exhaust outlet in the roof - if we'd have known that, we would've hired a full-service company to install the exhaust fan and duct work. $300 to complete an exhaust fan/light installation + $350 for installing braces for the exhaust fan (literally just nailing in 2 boards into the existing ceiling joists - see pics). JP was super unhelpful and said that everything was working when they left (again they provided no proof or communication to my MIL that everything worked) but somehow was no longer working when I went to check. We had another electrician come to fix what ATX Lighting messed up (see my other reviews for a good electrician) and he found out that ATX Lighting had wired the installation wrong causing additional issues with other lighting in the bathroom and the breaker to continuously trip.

Anita L.

This is are response to the owner on my review since it won't let me post.

We were never told this was a ""bandaid solution"" or presented with any other options or any pricing issues. We were seeking a permanent resolution not some temporary solution so you must have mistaken us with other unhappy customers. We actually hired another company who took one look and determined your work was done incorrectly and causing all the issues. It was quite an easy simple fix and we haven't had a single issue since.

Todd S.

That is actually not true. I called you and you did not say that. I was home all day in my office which is next to the front door. I have two dogs that will bark if anyone is nearby and I also have cameras that do not show you coming to the property. I am glad we did not do business as if you lie and have no integrity to an honest review then you certainly will not in doing the job well. Unfortunate but I encourage you to do some soul searching and know that integrity is fundamental to being a great human and with it your business will grow.

Keith S.

First off I want to start off this review by saying Justin the owner of ATX lighting seems to be a very nice guy he was always respectful and seemed to be honest and upfront. My reasoning for this rating is because in the very beginning I told Justin that we had a limited amount of funds and I needed to know the total cost upfront. So we agreed on a set amount, I also like to state his guys were good guys, very respectful and professional. So we gave him half of the total amount upfront and agreed to pay the remaining when the project was completed, when they were almost done Justin came back to me and told me I needed to pay for materials now. I told him and reminded him of our discussion and that I thought it was unfair that he was now going to try and charge me for additional cost when we had agreed on a set amount, he stated this is the way it always works and I told him that that's not true.
I told him this wasn't my first rodeo, I'm a retired maintenance superintendent and handled many many contracts and never unless you had a submitted change order were you allowed to just pad the end of the bill, but I agreed to pay it. I told him I was disappointed but I wanted to get the job completed, he then proceeded to tell me that he now was not going install the outdoor fan on our open patio because he was offended that I was accusing him of something which I never did, he also stated he didn't want to have to buy a special tool and the special tool that we talk about is just a long extended drill bit. I just can't imagine an electrical contractor doesn't own one of these. His guys had already cut a hole in our ceiling but did not install the brackets or the wire, he did deduct that part off the bill. The only thing I can say if you do business with ATX lighting demand that everything is written out on the invoice. Because I can show you mine and nowhere on the invoice does it state that the price of materials will be added later.

Yamilett R.

Very responsive and he came out to give us a consultation on work and options. Once we agreed to a plan of action, we scheduled a time, however, once work was scheduled, they arrived late and unprepared for the actual work breaking two pieces of my chandelier and then refusing to do the work as it was too difficult for them to do even after agreeing to them renting the needed equipment to do the work. I requested that my pieces be replaced and all I have received has been excuses for not having replaced them. I wish I could recommend them as they were very responsive at the beginning.o lo

Elena P.

Beware. I'm a single mom and they think it's ok to treat me bad. They came to me and quoted me for 400 to do the job. Before installation was done bumped the price to 750 to finish.
When I called complained they said their manager doesn't know what he is saying and he was out of his mind. I was scared to leave electrical outlets unfinished with the small child in the house and had to pay.
Didn't validate their work and sent me $50 request on top to check. Communicating very aggressively. Want this kind of experience? Hire them. They do a bad business and mention God when they do it.

Tuhin S.

I had these guys add lights to my backyard and they ended up doing an amazing job!

To be honest the first guy they sent first came on the wrong day to the wrong house. When he came back on the right day he spent all day and said he would need more time. I was also not impressed with the work.

With that said, I called the owner the next day. He apologized and said he would take care of it himself. When he came by we still had a few bumps in the road but the ended up doing an amazing job in the end!

Not seeing power cords was big for me and he made them invisible along with hiding the poles behind the fence (see pictures). It looked great in the end and I couldn't be more happier with the results. Recommend him for your lighting needs. See my pictures for proof.

Again, we started on a rough start but the end results make it all worth it.

Rama G.

Don't look any further. Atx lighting is an excellent company. Clean responsive and professional. They were able hang both my chandeliers that are almost 30 feet high. They also touched up the paint around the rim. I highly recommend them. Will be using them again!