Assured Comfort Heating, Air, Plumbing

★★★☆☆ 2.6 / 5 (48)
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: 3894 King Dr, Douglasville, GA 30135
: (470) 928-0054
: https://www.assuredcomfort.com

Company Overview

Your home's HVAC and plumbing systems form the essential framework for a comfortable living space. When issues arise, you require a reliable company to assist you. Count on the skilled team at Assured Comfort Heating, Air & Plumbing. We are proud to offer our services to the residents of Douglasville, Atlanta, Marietta, Decatur, and surrounding areas. We bring comfort to both homes and businesses through outstanding service at competitive prices, yet our genuine passion is to contribute to the community that has supported us. We frequently engage in volunteer work, offering our time and expertise to local charities.

Jerry Hall, our owner, started his HVAC career in 1980 after serving three years in the U.S. Army. He founded All-American Air Conditioning and Heating, which he sold off in 1997. In 2002, Jerry resumed his work in the comfort business by founding Assured Comfort Heating & Air. In 2004, following a few fruitful years, Jerry found out that a National Guard unit from Douglasville, GA was being sent to Iraq. At that moment, he decided to offer free HVAC services to these courageous families. Since then, we at Assured Comfort have understood the significant role a company can play in its community. As time progressed, we have continuously developed into an HVAC company centered on community service. We participate in and donate to numerous charitable organizations, both locally and nationally.

Jerry Hall, a veteran and owner, established Assured Comfort in 2002. His primary objective is to deliver safe and knowledgeable home service solutions to metro Atlanta while giving back to the community. He values the importance of taking care of both clients and staff. Jerry is a member of the Douglas County & Cobb County Chamber Chairman's Club. He also participates on the board of the Douglas County Public Education Trust.

Business Services

  • Bathtub repair
  • Drain installation
  • Drain repair
  • Electric installation or replacement
  • Electric repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Generator installation
  • Generator repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Karen F.
★★★★★

I just had Randy Hensley here to service my HVAC. He did an awesome job! So pleasant to talk to! Very informative...he explained everything that he was doing and where the right temperature should be! I couldn't be happier with the service I received!

Natasha W.
★★☆☆☆

Service was great and timely. However, the cost of repair was very costly. The system was dug out and taken apart prior to a quote for repair was given.

Andy P.
★☆☆☆☆

The technician was great, however the company is false advertising and heavy price gauging during these tough times. They charged me $221 for a part worth $15 and took less than 1 min to replace, just because they know that I can't order it anywhere else without waiting less than 2-3 weeks. Not fair at all !!! I would not recommend you to use this company.

Arthur C.
★☆☆☆☆

Came out to do service on my AC I needed a new pump and told me the pump was $400.00 plus and showed me the pump he was going to install I took a picture put the part number in amazon and got it for 38.00 dollars
Beware of these con artists is all I got to say.

Charles A.
★★★★★

Great professional and honest, straight forward service. The plumbing technician Bruce provided excellent service ...highly recommended

Bunms O.
★☆☆☆☆

It really pains me to write this review however for home owners like me who depend on the honesty of others to find good competent companies, I had to.
I had a leaking AC and invited this company to come out for a diagnostic, the rep who came gave me a battery of misinformation about what I needed. The only solution he had was I needed a new AC for close to $5000! I actually almost did it except he was not consistent in his quote. His diagnosis was wrong, he charged close to $400 to add Freon to my system which he claimed was the reason for the leak and should temperament the issue until I got a new AC system however that night, my AC was leaking again and has been since until another company came out, correctly diagnosed the problem and fixed it for $167. So I am unclear if the problem with the tech/company was dishonesty or incompetence, either way I am staying away.

Joan B.
★☆☆☆☆

Had a contract with Assured Comfort and they were the worst heating and air company I have ever used. For almost 50 yrs I have had heating and air work done on multiple residences and commercial locations and this company is the bottom of the barrel. I would never use or recommend them. All the owner does is advertise he is a veteran and expect suckers to use him.

Tonya B.
★★★★★

Chris H. immediately diagnosed my A/C issue promptly and professionally. He was on time and the repair was finished in 30 minutes. I am highly satisfied with his performance.

Louis H.
★★★★★

Telmo did an outstanding job of identifying the problem and prescribing solutions in a reasonable amount of time. I am beyond pleased.

Edward L.
★☆☆☆☆

Avoid this company at all cost. They nickel and dime the work. We went from a simple problem to them wanting to upcharge alot more than what we were asking for,

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