Assured Comfort Heating, Air, Plumbing
Company Overview
Your home's HVAC and plumbing systems form the essential framework for a comfortable living space. In the event of a problem, a trustworthy company is essential. Turn to the professionals at Assured Comfort Heating, Air & Plumbing. Our dedicated group of heating and air conditioning specialists and plumbers proudly serves Douglasville, Atlanta, Marietta, Decatur, and nearby communities. We enhance comfort in homes and businesses by providing exceptional service at affordable rates, but our true commitment lies in giving back to the community that supports us. You can often find us volunteering our skills and time to local charities and nonprofits.
Jerry Hall, the founder, began his journey in the HVAC industry in 1980 after three years of service in the U.S. Army. He created All-American Air Conditioning and Heating, which he later sold in 1997. In 2002, Jerry returned to the comfort sector with the establishment of Assured Comfort Heating & Air. In 2004, after several successful years, Jerry learned that a National Guard unit from Douglasville, GA was being deployed to Iraq. He then chose to provide complimentary HVAC services to these brave families. Since then, we at Assured Comfort have understood the significant role a company can play in its community. As time has passed, we have evolved into a community-focused HVAC company. We are involved with and support a variety of charitable organizations, at both local and national levels.
Jerry Hall, a veteran and owner, established Assured Comfort in 2002. Jerry's goal is to offer safe and expert home service solutions to the metro Atlanta area while contributing to the community. He values the importance of taking care of both clients and staff. He is part of the Chairman's Club of the Douglas County & Cobb County Chamber. He also participates on the board of the Douglas County Public Education Trust.
Business Services
- Bathtub repair
- Drain installation
- Drain repair
- Electric installation or replacement
- Electric repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Generator installation
- Generator repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

I just had Randy Hensley here to service my HVAC. He did an awesome job! So pleasant to talk to! Very informative...he explained everything that he was doing and where the right temperature should be! I couldn't be happier with the service I received!

Service was great and timely. However, the cost of repair was very costly. The system was dug out and taken apart prior to a quote for repair was given.

The technician was great, however the company is false advertising and heavy price gauging during these tough times. They charged me $221 for a part worth $15 and took less than 1 min to replace, just because they know that I can't order it anywhere else without waiting less than 2-3 weeks. Not fair at all !!! I would not recommend you to use this company.

Came out to do service on my AC I needed a new pump and told me the pump was $400.00 plus and showed me the pump he was going to install I took a picture put the part number in amazon and got it for 38.00 dollars
Beware of these con artists is all I got to say.

Great professional and honest, straight forward service. The plumbing technician Bruce provided excellent service ...highly recommended

It really pains me to write this review however for home owners like me who depend on the honesty of others to find good competent companies, I had to.
I had a leaking AC and invited this company to come out for a diagnostic, the rep who came gave me a battery of misinformation about what I needed. The only solution he had was I needed a new AC for close to $5000! I actually almost did it except he was not consistent in his quote. His diagnosis was wrong, he charged close to $400 to add Freon to my system which he claimed was the reason for the leak and should temperament the issue until I got a new AC system however that night, my AC was leaking again and has been since until another company came out, correctly diagnosed the problem and fixed it for $167. So I am unclear if the problem with the tech/company was dishonesty or incompetence, either way I am staying away.

Had a contract with Assured Comfort and they were the worst heating and air company I have ever used. For almost 50 yrs I have had heating and air work done on multiple residences and commercial locations and this company is the bottom of the barrel. I would never use or recommend them. All the owner does is advertise he is a veteran and expect suckers to use him.

Chris H. immediately diagnosed my A/C issue promptly and professionally. He was on time and the repair was finished in 30 minutes. I am highly satisfied with his performance.

Telmo did an outstanding job of identifying the problem and prescribing solutions in a reasonable amount of time. I am beyond pleased.

Avoid this company at all cost. They nickel and dime the work. We went from a simple problem to them wanting to upcharge alot more than what we were asking for,