Arrow Electric

Elaine S.

Today I've spoken to the manager of the Co-Mr. Joe, and we'd settled our monetary differences in satisfactory fashion right away. I've explained my reasons for what the Co had promised and didn't fulfill at the end of service day-on 07/02/21. And Joe had carefully looked at the invoices and gracefully took care of the difference in payment that we were owed. I cannot complain any further. Thank you, Mr. Joe, for taking care of your first time residential customer.

Doug M.

Professional servicemen, but VERY expensive! Be sure to get a written detailed estimate BEFORE you agree to the work.

Al Y.

There dispatch or whomever is in charge of setting prices decided it was ok to overcharge us. They removed two Tesla chargers and reinstalled at new home. $800 and zero wiring involved. The guy only capped the wires off instead of a standard EV plug which I asked for. So just to recap, no electrical installation, no EV plugs, and a basic install for $800. That wasn't the worse part, the poor guys had never seen or touched a Tesla charging port. Consider doing small jobs yourself first, then maybe look for an installer not named Arrow.

Debbie G.

I have been a customer for 20 yrs. EVERY time they send an electrician, I think that guy was amazing! They came during a power outage on Christmas Eve. When we got a new electrical box the technician labeled each breaker! Today, Jaime came and took his time to figure out the problems, explain what he was going to do AND asked what choices I want all along the way. Professional, kind-hearted, respectful and knowledgable! You would have to hog-tie me to get me to change away from Arrow.

Janet W.

Excellent service. Clint was prompt, professional and put everything back when he was done. I will be using Arrow again should I ever need an electrician again

Denise P.

We've used Arrow Electric several times and have always been pleased with the service. Hunter came out today to service a light switch that had been shorting out. He was very courteous, professional and very knowledgeable. Super patient with all my questions. Hunter was running early today and called to see if it would be ok. They are usually timely and have never had to wait outside of our scheduled window. We will continue to use Arrow for our electrical needs and highly recommend them!!

Don J.

The quote from these guys was incredibly over-priced. Example was a $1500 charge for a part that retails for $150! They must think customers in DFW are pretty stupid.

Linda S.

We had a couple of outlets that stopped working. Ron and Randy quickly determined what the issue was and fixed the problem. They called ahead so I knew when they were to arrived. They rolled up extenstion cords and returned the TV and a heavy dresser in the bedroom back in the original positions. They did not hesitate to go up into the attic during a heat advisory. They were professional and courteous. The price was very reasonable. This is the second time we have used them and we won't hestitate to call them again!

Thomas B.

1) 8/2012 Mr. Clint Thompson replaced electric panel also with some sensible load re-distributions in perfect accord with my outline, diagram, and specifications, with his wonderful suggestions, oversight, advice, & code compliance. Perfect job and results, part mastercraft part magician. Excellence is still alive in Dallas. Green Tag. Panel box inside looks like professor neurosurgeon routed wires like spinal roots in an anatomy atlas.
2) 6/2017 Mr. Randy Brown warranty replaced GFI breaker with similar respect for existing craftsmanship integrity.
3) General experience results of listening skills, technical expertise, taking accurate history information from homeowner, good honest advice, kindness, cooperation.
4) If you want some patch together or short term something or other, call the guy with a Ford F150. If you want industry standard of practice, best in class equipment that will outlive you, and also sweet kind nice cooperative good natured honest team who bring a supply warehouse in their industrial panel truck, then it is my pleasure to recommend highly without reservation team Mark Thacker/Ronni Majors for Arrow Electric Inc.
5) I am real customer in North Dallas TX Collin County zip code 75287

Brian L.

Arrow Electric installed two lights in my home where there was not currently lights. The technician showed up on time give me a price upfront and very courteous and professional. Did the work quickly expertly and efficiently and it looks great. They were way more reasonable than other companies I had called. I fully recommend him for any electric work in your home I will give them five stars.