American Electrical Contracting

Ed R.

This company sent guys who had to watch a You Tube video to ground a gas stove. They needed copper wire & went to Lowes. When I got the final cost they charged me for thier trip to Lowes. They new what the job was before they came. After I had to challenge the trip to Lowes they deducted an hour off the bill. That should tell you something. And just for the record, a city inspector told me it's a 1/2 hour job to ground the stove. American tried to nail me for three! I'm a senior citizen...buyer beware.

Charlie F.

These guys first added a whole home surge protection in my prior home. Then we used them to install a Tesla charger. Then they did all the wiring for our new custom home and more Tesla chargers. They are the best electrical contractors in Jax bar none. I recommend them unequivocally for quality, professionalism, and service/reliability. You can't go wrong with these guys. Working with Justin is an absolute pleasure.

Eleni H.

Chris A and Tray F. Are absolutely amazing people. They came in within an hour to fix our business exit signs due to a last minute urgent issue we were faced with. They were very professional and made sure we were satisfied with the work before they left. They each double checked each other's work and were in and out with no questions asked. We will definitely be calling this team for all our business needs. Definitely keep these guys on speed dial!! Thank you so so much Chris, Tray, Kathy, and American Electrical Contracting !! You guys are life savers.

Mike W.

BE WARNED. Service quality has declined a lot. Used them several years ago and had a good experience. Used them again recently. Not good. Didn't finish the job and ghosted me. After several weeks, I called and left a message after hours. Never heard from anyone. A week later, called again and was sent to a manager/supervisor voicemail. Still waiting on a response. I'm going to hire another company to finish the job.

Mitchell M.

Had a great experience with this company. Total house rewire done by two great guys. Had 1 other quote and they beat it by $1000. Would recommend

Megan B.

I called to have my circuit panel replaced, and was immediately provided a quote and the repairmen were able to come out within a couple of days. Everyone I worked with was knowledgeable and professional. I highly recommend this company! I worked with Ken, Kyle, and Brandon.

Judson F.

I have been trying to get an electrician over to my house for 2 weeks to replace some outside floodlight receptacles. American had previously installed a new garbage disposal, so I tried them. The first appointment was a no-show due to rain. There was no follow-up by the office to reschedule, and there was no record of my appointment when I called again. I got another appointment; again no-show even though the weather was favorable, and again, no follow-up by American. The problem seems to be administrative at the office, not the electricians. Regardless, this is unsatisfactory customer service.

Jud Freeman

H S.

Waited until 15 minutes prior to appointment to make an excuse, then showed no desire to fix nor complete the work they were hired for. Absolutely the wrong way to run a business, and will not be using them for any future residential or commercial jobs.

Carleigh K.

I was called the day before my appointment with a confirmation. The day of my actual appointment (scheduled for 730 am) they called at 745 stating they couldn't make it because they sent the electrician and the large a frame ladder to a different appointment. My spouse and I shifted our schedules entirely to make this work. THEN American electric guaranteed they could be at my house at 430 pm the same day. I left work early only for them to call and tell me they would only come if I paid after hours pricing. This is TERRIBLE customer service. We will not be using this company for anything going forward.

Led M.

Kevin did an incredible job installing our new outlet! Very virtuous and professional. High quality work done quickly. Definitely would recommend these guys!