Allstars Electric

Nicole F.

We had them out yesterday, very much appreciative of speed they came out and by the end of the day we had a working ac unit that wasn't exactly cooling well...but at least it was doing ok. I was able to make the appointment within the week and they came out on a Saturday to help us.
Was called the day before because they had shredded the address. Not a big deal to give it to them again just worth noting. Was quoted $90 on the phone for the service call. When they called before arriving they said it would be $125...I told them I was hired $90 and he said he would honor that. They were kind and considerate and got straight to work. It was a terribly hot day (102*) and we had no ac which made the day even worse. Told us we needed a new unit but could get away with replacing a blower. Had to go to two stores to find the fan and pay $150 for them to open the store on a Saturday. Fine, understood. They got back and replaced the fan, nit picking the entire time back and forth between each-other. I didn't know they were a father and son team but now it makes sense. But, it wasn't what I would call a professional approach to working in someone's home. But, it was hot and terrible and they were up in the attic doing the work out so whatever I think I would be nitpicking as well.
So let's get to why I'm giving a low rating. They couldn't get the Ac to cool as they hoped after replacing the blower. They said they were going to go CHECK the Freon. When my fiancé came home he went to go check they were adding it without coming in to discuss the extra cost. They just did it. My fiancé walked in on the son moving one of the tenants CD player from one room to the other. Dude, don't touch other people's stuff- ever ever ever. I don't believe he was taking it I think he was just curious about it and taking a look. But just don't ever pick up anything in anyone's house ever.
We were quoted $1500 for the repair $90 for the call $150 for the store to be opened up and the non-itemized bill came to $2100 - $350 worth of freon we weren't consulted about. I'm very appreciative of them coming out and fixing the unit within a few days of my initial call, I'm appreciative of them seeking out a part within a day, I believe they should do a better job communicating before filling up freon and the costs associated with it.
All in all we had a broken ac in the morning and a somewhat working ac at night so that's amazing. I just really wish they would have talked the freon over with us. If I were to have them out again I would just make sure to get a firm understanding of communicating extra costs. Very appreciative of them fixing the ac within a day - that's an amazing accomplishment.

Nathan H.

BUYERS BEWARE. I dispatched them out to my restaurant and they spent about one and a half hours. Total bill: $2,000.00. I was curious about what someone else would've charged and it was no more than $500.00. Look out!!!

He initially wanted $2,200.00 but gave us a ""discount."" Is this real life? I relied on yelp for this service and I 100 percent regret it. This is the epitome of thinking ""oh they got money!""

Let me tell you something, this company took total advantage of myself and my business. Disappointing as the person on the phone was very friendly and prompt.

ChiWeng K.

I consulted with Glenn for some quote estimate on fixing various items on my home inspection report, especially, as a first-time home buyer, I don't know anything about electric and HVAC and its repairs. He went beyond those repairs and shared some good tips on home buying and inspection. I put value on this kind of consideration to his customer.
Moreover, I felt that Glenn provided his professional suggestion for my benefit instead of simply trying to get more business. I respect that and I can also tell that he is very knowledgeable with what he does too.
Also, I haven't worked with Glenn in any actual work, but he will be the first I consult if there is need in the future.

Joshua H.

These guys were responsive and punctual in responding to a mini-split air conditioner that was leaking. Their take was that the unit was shot and needed to be replaced for almost $10,000. It's a big expense, so I got a second opinion. The second guy looked at it, and within five minutes said all I needed to do was clean out the drain line, which took 15 minutes and cost $95. The unit has been humming happily ever since. Allstars was fine both in person and on the phone, but they missed a diagnosis and that could have cost us big time if I hadn't gotten a second opinion.

Andy S.

Glenn saved the day for us. Our A/C stopped blowing cold air during the day and we weren't able to call someone to help until the evening. I called and he was so friendly and helpful.

Once he got to our house under 2 hours later & he was both professional and honest. He told us what we needed and also what we could add on to ensure our system would last many more years.

We liked that he never pressured us and explained/showed us everything he was doing.

I would have given five stars except his parts prices were way higher than if I were to just buy it from Home Depot.

It's the disadvantage as a consumer of being in an emergency situation and needing someone to fix something ASAP...you pay for it.

Daniel P.

Just got off the phone with Glenn. He took the time out of his day to sit and explain to me (first-time home buyer, complete novice) the few options I had to deal with the wiring problem I'm facing (updating aluminum wiring) and gave me multiple ballpark estimates for each of the options. Very knowledgeable, and very useful. Highly recommend!

matt v.

It took the tech maybe four minutes to fix my AC ""problem."" It was shockingly simple. Only thing more shocking was that the last company dropped the ball on the simplest of steps leading to the issue.

So why the five stars if it was so simple....Here's the bottom line....These are honest people. Most clowns would see the easy fix but then charge me $500 for a new Johnson rod and I would just nod like I know something about HVAC and say, ""oh yeah! Better replace the Johnson rod....""

Look people....finding someone to fix something isn't hard. Finding someone who has no interest in getting over on you when they are the expert and you are at their effective mercy is. Bravo HVAC tech whose name I can't make out on the receipt...bravo....

Jennifer W.

Our upstairs a/c unit wasn't working, so I called Allstars Electric based on many positive reviews. Alex was able to come out the day I called, which was a huge plus since it's 1,000 degrees in Dallas.
He diagnosed and fixed the problem promptly. The price was reasonable and, thankfully, we have a/c once again.

Jeff C.

Called Allstars about an issue with my electrical service and they were onsite within an hour. Glen was extremely knowledgeable and his work was well thought out and performed with high grade materials.

Ashley N.

We had a very positive experience with Allstars. We requested a quote via Yelp, and Glenn responded promptly with his contact information. After we got in contact, he very thoroughly and honestly gave some great, practical information about our specific HVAC needs and helped us understand the ""lingo"" involved in HVAC installation. Additionally, he went out of his way to give us a quote in our home, and gave us all of our options - from the essentials to the extravagant. Thank you, Glenn, for all your assistance! Blessings!