All Safe Electric

Sergio C.

Had this company to troubleshoot and issue with my home that was hired through my home warranty. When the electrician came he couldn't find the issue and told me that he needed a two man team to find the issue which is understandable. A week went by with no word between the electrician and the home warranty for the second visit. The following Monday they sent a bogus report to the home warranty and said that the issue was an overload and that my claim was denied, a ""guess"" from one visit. Every time I called All Safe the receptionist said that the manager will call me back and she never did. I hired my own electrician and they fixed my issue less than 30 minutes. Don't waste your time with these people.

Amanda S.

Assigned by home warranty company, couldn't diagnose a problem while here. However, said electrical box could use 'some work' and we were told we would receive a list of potential repairs that they were providing to home warranty to see what they would approve and literally NEVER heard from them again. Waste of a trip charge, completely useless.

Antoine V.

Just as bad as American Home Shield. One of my circuit breaker didn't work and AHS contracted this company. Electrician did nothing to diagnosed. Took the $75 trip fee and does nothing. I ended up calling my own electrician. Do not use AHS, do not use this company.

Linda J.

I had a terrible experience with All Safe Electric and would not recommend them. They did not show up at their confirmed time window and when I called them the customer service person was extremely rude. She said I had not called them within one hour of the text they sent last week and they just canceled the appointment. I did, however, speak with a representative last week and had a confirmation. Bad service, rude employees equals no business. I decided to go elsewhere and will never use their service in the future.

Jake N.

You have been warned. They sent an electrician to my house in an unmarked vehicle that had no TX Electrical contractor license number on the side as required and the electrician said they haven't put the sticker yet because it is a new van. I said ok and asked for his electrician card or some other credentials, the electrician said he lost his wallet. I said that's ok and asked if we could look up his license on TDLR website, then he said, ""I need to leave"". The office called insisted the electrician had a license with TDLR but refused to tell me the number so I could confirm. If that's not a huge red flag, then I don't know what is. They gave nothing but excuses to what I thought were simple questions. Shanda called from the office and accused me of being hostile over the phone, said they were not interested in working with me and said they were going to ask AHS to appoint another contractor. I only want licensed electricians working in my home, period. My home warranty company appointed this contractor, not me. After this experience, I would never call All Safe Electric to work on my home. Typical of AHS to use outfits like this, smh.

Stacie W.

American Home Shield contracted All Safe Electric to service my electric needs. Only 1 issue was fixed, was told outside lights that are attached to the home would be covered-wasn't, they were supposed to come back to repair the ceiling fan/didn't, didn't even check it. Was left several messages to call me back and guess what, didn't. Very poor customer service.

Billy M.

AHS Home Warranty company sent them to me to fix an exposed wire in my kitchen, the technician said it was too difficult to take care of (he didn't bother capping it at all) and just left it. He marked it as 'no issue' to AHS so AHS thinks the problem is fixed... Don't use them...

Nancy J.

2nd time to use ALL SAFE ELECTRIC and are glad we have used
ALL SAFE!
We were impressed both times - ended up with the same technician. This time, he put in 6 GFI outlets, which he put in quickly. They look nicer than regular outlets and are much safer.
We have been very pleased each time we have talked to the owner, Reed. We feel he is honest and eager to make the customer satisfied.
I recommend them.

Michelle A.

I wish I could give this company negative stars! The technician sent to my home did not know what he was doing, and he provided no information regarding the issue, except he needed another person to help determine the problem. However, the report given to the home warranty company stated that there isn't access to the wiring-again none of this information was conveyed to me by the technician. Of course he couldn't schedule an appointment, so I tried calling the office. The one time that I get through-the young lady was extremely rude and would not make another appointment without the technician's report. I tried calling numerous times to check the status, and I have yet to get ahold of anyone. Do not recommend this company!

Pamela J.

The company All Safe A/C service on time very nice Technician got in there and got it done very polite.