Alexander Electric

Johanna V.

I was referred to Alexander Electric by General Contractors. Alex came out to Oakland from Castro Valley, replaced a GFI with my own purchase, and replaced a switch in my old switch box with a used one he had with him. It had a broken plastic tab. He did not examine a blown out wall outlet. He switched a wire in the box in a way that made sense, but later the system blew. My light switches worked until the next PG and E outage in my area, when the whole front and hallway area went out, not to be fixed by switching the circuit breakers off and on. Alex was pleasant, courteous and talkative, which I liked. But I had had to stay in the whole afternoon before (the original appointment), he did not get back here to help when the outage happened, and simply thinks I need a new box. I was surprised that the fee was $425.00 for the fix. Then my check bounced, because a refund I expected wasn't deposited to my checking.
Karen wanted my new credit card number as soon as it got here, and I called to give it in July. But she wasn't there. It is August 1st, I believe there is money in checking, and these people want a cashier's check. They are not a friend in need; they are not super electricians; I am willing to pay the late fee, and I will go elsewhere to get a new electrical wiring
box. ""70 and still learning.""

Danville B.

I called Alexander Electric on Mon morning, Apr 15, and spoke with Karen. I needed a quick, relatively simple job of two lights removed from the exterior of our house. Karen asked for pictures to be sent to her at karen@alexanderelectric.biz so she could discuss an estimate with the owner, which I promptly sent at the end of our phone call.

Full day goes by and I don't hear back from her, so I call a second time and leave her a voice message. Karen responded the next day via e-mail saying she had received my first e-mail and would ""go over it with the owner"" and get back to me. I then received a 3rd email asking what city I lived in (which I had told her on the phone), which I replied ASAP to, and that was the last I heard from her.

It's now Tue, Apr. 23 and I haven't heard from her since last week. I'm sure they do great work, but I could never get them to respond with an estimate or their availability. Perhaps they just want big jobs and my small job wasn't worth their time.

Helen And Steve C.

We have used Alexander Electric multiple times over the last 20+ years, and we can always count on Alexander Electric to do a fantastic job in a professional manner. Our latest job involved upgrading our old knob and tube wiring in our attic. I called the office to set up our initial site visit. His professional staff was very customer service oriented and easy to work with. They scheduled our site visit and Alex arrived when he said he would to bid our job. When the work began, Alex and Tim started the job, with the work transitioning primarily to Tim. He was a pleasure to work with. He was very polite and professional. When the County Building Inspector arrived to approve the work, we were signed off with no problems or required changes. We will definitely have Alexander Electric back for our next electrical project.

Howard F.

Stop searching other reviews, and call Karen now. Alexander Electric is the real deal...no BS, no lying, no missed appointments, no shabby work...just quick resolution of my non-working outlets, and a friendly tech to chat with (Mario thanks!), who didn't mind explaining everything to me as he went along. He even found several ways to save me some money, and still get everything I wanted.

Including a bunch of GFCI outlets, travel and labor, I paid less than $200.

I am certain you will be thrilled working with them!

Just like your doctor, your lawyer and your accountant, take the time to build a good relationship with your electrician...your life depends on it!

Kevi G.

A huge thank you to Karen for being so helpful and kind. I recently lost my beloved husband, so taking care of any business had been difficult. Karen made it easy and was so accommodating. The price was fair and the results were genuinely amazing, thanks to Alex and his crew. No more overloaded circuits and non-grounded plugs plus a nice new ceiling fan and track lighting in the kitchen. Given the House is 83 years old, these fixes were huge for me. Alex was so kind and professional. The people and the results are truly incredible. Alex even pointed out the attic fans I had installed 2 years ago were inadequate to cool down my home. I am just waiting to receive his suggestion on how he can fix this problem before the heat arrives. Heat affects my health so I'm very happy he's going to help me. Thanks again!

Michael B.

Weeks late, 75% cost overruns, and not even a job well done.

Failed to anticipate risks from Dublin's building code that ended up costing me thousands of dollars. Then they claimed (repeatedly) that they had no way of anticipating this risk - as if in thirty years of experience (as they claim on their website and in their marketing materials) they've never spoken to a city inspector or bothered to look at the city ordinances.

Furthermore, they lost my initial records, requiring a requote that delayed the project by several weeks. And they didn't even really take the time to understand what I was trying to do. Admittedly, the last one is partially my fault - I should have checked that the cables they were running would work with my equipment - but they knew I was a first-time home owner and I feel that professional electricians should take the time to understand their customers' use cases to make sure that they were doing the right thing.

To top it off, after promising not to leave holes in my walls, they did. And the ""drywall contractor"" they recommended me to doesn't do dry wall.

Way to go, Alexander.

Gerald C.

Alex and crew have worked on my home several times and always
have done an outstanding job. I highly recommend them to all

Robert F.

Second time I have used Alexander Electric. The employees who came to do the work arrived on time. In fact the company office called several hours before the arrival to alert me Mr. Munoz would be on time. Mr. Munoz was polite, asked a few questions and went right to work. He was knowledgeable and expertly completed his tasks, installing two new wall outlets very timely at a very affordable price. When he was ready to leave he cleaned up around his area of work - never knew he was here, other than 2 new outlets that looked like they had been there forever. In my estimation Alexander Electric will always be my go to Electrician..

anita b.

Mario did excellent work and was careful not to make a mess. He was very knowledgeable and was very efficient in his task of adding more outlets in my office. If I ever need a electrician again I will definitely ask for Mario.
The reason for a lack of star is because they kept bumping my appointments for timing reasons ; I guess the third time is a charm or something. If they called to reschedule a third time I would have gone elsewhere for my electrical job.

Selena H.

Excellent service. Guys were super friendly and professional. Right on time and knowledgeable. They were even friendly with our boys and didn't brush them away because they were here to do work. Thanks for getting our new stove in and hood installed!