Acero Electric

Guy M.

We called last minute on Memorial Day weekend as the stove outlet was causing problems. Richard and his apprentice came out to fix the issue quickly and at a very fair price. They are knowledgeable, thorough, and friendly to work with. We'll be calling them back for additional work soon. Highly recommend using them.

Chung D.

I give Acero Electric a 5 star for timeliness, great service, and quality work. I found Acero Electric on Yelp, and after talking to Richard over the phone, he told me he can come by within an hour or two. Other companies I talked to either won't be available for a few days or not available at all.
He showed up about 1 hour later and got to work right away. He showed me how to reset the circuit breaker which I wasn't able to. He told me to do it a few times until it sticks. He replaced the faulty GFCI with a new one which I already bought. As he was doing his job, he explained to me how GFCIs work. I found him very thoughtful and also friendly.
He tested all the plugs in the line that is under control of the GFCI, and even showed me how to test a few.
At the end, he gave me a discount because I already had the part ready, and because it was quite straightforward to him (not to me.) I really appreciate that. This is extremely rare!
I had a really professional and friendly experience, and I would highly recommend Richard.

T R.

I spent the day being jerked around by this electrician. I called at 9 am to arrange to have my nonfunctioning ceiling fan looked at and he said he was available in the afternoon. We agreed he would come around 2:30 or 3:00 and that I'd call him when I was leaving my daughter's house to head home to San Jose. I did so and he said it would be another hour or so as he finished up another job. I said that was fine. At 5:00 I had heard nothing,.so I called him and he said he was just finishing up and he'd be there shortly. Again total silence for another hour and a half. At 6:30 I texted him and said not to bother.
No service and not even a phone call to advise me of his delays. Horrible service. I will not contact him again. He may do good work but that isn't all there is to running a business. Stay away!

Cameron W.

Called Richard this morning, at my house in 10 minutes (lives close by). Assessed the work, scheduled to come back in the late afternoon, finished just shy of dinner time.

Reasonable price for two (three way switch installs), double check my switch installs, and provided valuable information regarding code for converting two prong to three prong receptacles. All in one day!

Richard is wonderful to work with, knows his stuff, and a good troubleshooter (e.g. Checking my switch installs and correcting where needed).

Highly recommended this company!

Thanks Richard and Enoch (Crew Member), I Will be calling you for future jobs.

Ili F.

If I can give more stars I would. Very professional, great sense of humor, budget friendly, he understands that we all have to stay within budget. He has a high level of safety not just for him and his staff but for his clients. He has 20+ years electrical experience and it shows. He has helped me with a few issues on several occasions. I'm a new homeowner and trying to keep my costs down but I know when to call a professional and definitely do not want to cut corners on electrical work.

I called on Friday afternoon to get a quote for a light fixture I had installed which was a replacement and it wasn't turning on. He arrived within an hour of calling. I had previously installed the same model in another room and it worked and had replaced a ceiling fan, so I had some knowledge of what I was doing but I'm not an electrician. I didn't know what the issue was and within a minute of looking at things Richard says it's the dimmer switch. He switched it out and it worked.

Sunday I attempt to install 3 pendant lights myself. I installed them and I blew out the dimmer switch. I did some research and figured I needed a dimmer switch that would allow for more watts since I was running over 700 watts on a 600 dimmer switch but I burnt that one as well and the popped the breaker. I called Richard again on Monday and he was able to come that evening. He did trouble shoot the dimmer switch, the pendant lights and found that I was pulling too much voltage from the breaker, it wasn't the dimmer switch or the wiring of the pendants, it was a different issue that I would have never known about since I'm not an expert. In the meantime his assistant installed another ceiling fan I didn't want to do myself.

I've had a great experience with Richard and will continue to work with Richard on my electrical needs.

Sonia D.

Nothing but great things to say about Acero Electric!

We were in a bind on a Saturday afternoon, after finding out that our house was out of power in three bedrooms. We needed the issue resolved before the evening, and called many electricians in the Santa Clara/San Jose/Sunnyvale/Milpitas area. All said that they were busy and would not be able to send someone until Sunday afternoon (24 hours later) - but that was until we called Acero Electric.

At 4pm, we spoke with Richard. He listened to our issue, and asked where we were located. Even though he had just made a trip out to Santa Clara 1.5 hours earlier, he stated that he would stop by in an hour. We texted him pictures of our circuit breaker and a video of the issue we were encountering. He said he knew right away what the problem was.

Within 20 minutes of being at the house, Richard and his colleague were able to isolate the issue and fix it. Thank you so much Acero Electric - you guys were a lifesaver!

Cheryl-ann H.

he came right away and kept my house from burning down due to electrical issues. he is charming, knowledgable, funny, and down-to-earth. speaks fluent english, so no misunderstandings. even was willing to work with me on the price. this is the guy you want working in your house.

Vince M.

OMG - an electrician who is honest, reasonable and knows his stuff. Had a strange electrical problem where part of one of my branch circuits stopped working. Richard was able to squeeze me in the same day I called him. He figured out that at some place in the circuit a neutral wire was lost. Found out that one of the light switches had a loose neutral wire and problem solved and he didn't charge an ""arm and a leg"". He even replaced a GFCI outlet that was also problematic. Knowing something about electricity myself, I can (and will) wholeheartedly recommend Richard and his company to friends and family!

Daniel B.

Rich and crew installed a new 200A mains panel and ground rods to replace my old corroded one with no ground rods. Really happy with this company. Now I'm up to code with new high quality equipment and their price I consider quite reasonable. Another large electrical company, (initials only 'PCE') wanted 70% more money for exactly the same thing. Both thumbs up to Acero.

D S.

Richard you rock.
I called Acero electrics for inspecting one of our room which was having power outage. I talked to ""magic man"" Richard over the phone, discussing the electric issue which we had. He guided me over the phone to perform few task at home before he come for inspection to see if issue gets resolved. Wen I followed the steps, it worked. And on top of all he did not charged any fees for consultation unlike other electricians. So I roughly saved 200bugs. Next time if I have electric issues definitely I am calling Acero electrics, for any paid services.