ABT Plumbing Electric Heat & Air

Kennidi B.

I am very disappointed. I feel duped and plan on reaching out to the Better Business Bureau. I recently had a clogged toilet. I called ABT. They sent out Paul. Paul was very kind. He was professional. I paid $500 dollars to have the line unclogged and the camera ran in the line. The end result was very extensive, expensive work. I was needing a new sewer line. A quote of over 5k! They were quick to offer very low interest financing. Wanted me to agree to repairs on the spot. I decided it might be best to get a second opinion. I asked if I could get a detailed scope of the work and they said they can't do that. I asked if there is anyway I can get the video or see it, they said they can't do that either. Just a vague work order for over 5k worth of work. I called Comfort Plumbing. Rhett Mohr came out. Did the scope and said that they would need to water blast the line. There is about a 1/2 foot or less that has a small root in the area which is more than likely the point of the hang up. He is able to fix it and guarantee the work for $450.. It makes me sad for the Grass Valley community that we have such a large company, that lacks integrity out here in our community with the large elderly community we have. Easy prey. ABT was perfectly comfortable ripping me off. After 2 other companies coming out to my house assuring me that a totally replacement of my sewer line is completely unnecessary I can confidently write a review telling you all to be aware of ABT and their lack of integrity. I will file a formal complaint with the Better Business Bureau to make sure this company holds itself to a higher morale standard with higher integrity for our community.

Daisy W.

Rip off! Charged me $580 for 35 minutes of work To repair a leak in a pvc pipe. Wish I had read these reviews before calling them.

JT H.

Fool me once shame on you, fool me twice shame on me. I won't let it happen a second time. Three times as expensive as required. Replaced a garbage disposal and took my soap dispenser with them when they installed an air valve. Tried to hype me with extra work like replacing pipes, etc.

John H

Ebeth B.

I've had a few issues, and every time I've called they've helped so quickly. I had a backup in both showers and wasn't sure if it was plumbing or septic, Dan took the time to walk me through what the problem could be. And even had recommendations for septic businesses. I highly recommend this company.

Gary G.

These guys must write their own reviews. My wife called them out to replace a kitchen sink valve - which we provided. They quoted her over a $1000! for the premium plan (?!). The basic plan was nearly $600. I ended up installing the valve myself in less than an hour. They would not quote an hourly rate. We paid the call out fee of $68 and sent them on their way. It's criminal what they are doing.

Quinn Z.

My dad, who is about the last person to know whether or not he was going to get ripped off by a plumbing service, called to have our grandmother's water heater replaced. Quote? $6000. This is after ABT tried to get my dad to pay $11K for the ""high-end option"".

As soon as I heard that I was annoyed, and told him to let me call around, even though he'd already given ABT a deposit via check. Found another option here on Yelp that was much better rated. Price for the same service? $2500. When I mentioned that was so much cheaper than the quote I'd gotten before, they said, ""Yea, lemme guess, ABT."" Apparently the other plumbing businesses in the area know the con-job in their midst.

The ABT guy originally told my dad he could fit him in ""some time in the next few weeks"" after taking the deposit check, even though my dad explained to him we had no hot water. When I called to cancel the service, he called my dad an hour later saying he could do it the very next morning. How convenient of him.

Gross.

Do yourself a favor, don't use these rip-off artists.

Al E.

Watch pricing. Used to be not inexpensive but ok. Lately, one plumber in particular, 3 or 4 times a market price.

Jess B.

I made appt to simply have a roof mounted Evaporative Cooler serviced for the season.
Tech shows up as scheduled. Tells me he's a plumber and doesn't really doesn't know about 'swamp coolers' and that he was going to call one of the other techs and ask what this involved. (??) At this point my confidence level dropped to zero that this service call wasn't going right. I explained to him how they work and showed him a diagram of basic principle of how evaporative coolers work and told him I only need for him to check it out so it's working properly. He had to borrow my ladder to get on the roof as he said his ladder probably wouldn't reach. (again, WTH? when I scheduled I said it was a roof mount on a mobile home) From the ground I had to direct him how to open
up the unit to access the inside, and how the cooler works. (Again, WTH ???)
I turned on the pump and could hear it was working, and he confirmed it while up on the roof. He comes back down and then tells me me minimum charge for the work to replace the pump would be $590. They use some kind of ""warranty plan"" for a job and you choose from plan A thru Plan E. Cheapest plan is $590 ....they don't charge by the hour.) Pump doesn't need replacing, filters do! Forget it. I'm sorry I called ABT. I paid the $68 for the service call and sent him away. I needed someone that knows what an evaporative cooler is and how it works. A total waste of my time and $68.

Timothy G.

I called and scheduled a quote for a whole house electrical upgrade and some water pipes replaced. The scheduled time came and went with no one showing up....they did finally called at 7:00 o'clock in the evening. I asked them to reschedule and they have never called back. After reading some of the other reviews, I will be looking for another local company.....Thanks for nothing ABT

Susan M.

I appreciate the quick response that ABT provided within 24 hours. I discovered a leak on my ceiling yesterday morning from the shower area upstairs. Previous homeowner kindly reached out to ABT for assistance since ABT had recently serviced this home. Pressure reducing valve was needed to reduce the PSI. John arrived ready to take care of the problem. New valve was installed. He also checked to make sure leak had stopped at shower head and changed the cartridge. Again, want to thank this company and especially John for taking care of this issue. Much appreciated!