Abacus Plumbing, Air Conditioning & Electrical

Donna R.

Signed a contract for priority service. Paid extra for. Claimed the contract was only for a year. It's a ripoff.

William F.

Poor service, no value for the money, and unethical advertising practices. Recommend others for A/C and heating services.

Jeff B.

I own a property that used to be a manufactured home that was put on an FHA approved slab and completely remodeled. I made an appointment for the electrician and plumber to come out. Electrician came out and resolve my issues, but the plumber asked to come out the next day. The plumber just came and tells me they aren't able to work on the property since it was previously a manufactured home, even though it is a real property now. They ironic thing is that there is an outside faucet from the ground in the yard that has nothing to do with the house and yet they would not even work on it.

Barbara K.

New hot water heater purchased and installed from Abacus Plumbing. Amazing service. Curtis Kurka, the technician was polite and friendly. Did an excellent job of removing old heater and installing new heater. Completely cleaned area when finished. Next plumbing problem...... will ask for help from Curtis again. Very pleased!!!

Debbie R.

Went thru Home Depot to see who they recommended for for air conditioning repair,ours went out at the hottest point in the summer I was impressed with the turnaround time at Abacus air and plumbing. It turned out to be the capacitor
On the air conditioner unit.
The part was reasonably priced and I just wanted my air fixed.
The young mean was very nice and courteous, I would recommend them to my friends.

Mark H.

Don and JD just completed the job. The builder and his electrical contractor installed 6 AWG Aluminum wire from the panel to the provided Electric Vehicle charger in the garage. Aluminum wiring to the outlets in a residential home was outlawed decades ago after causing so many house fires. The literature that comes w the outlet says ""copper only"". If you think all electricians are the same you're wrong.
Abacus installed copper wire to replace the aluminum wire. Don and JD did an excellent job. They were very respectful of my home and the cleaned up before they left. This is the second time I use Abacus. They explain what to expect and t address all my concerns. I will call them next time I need an electrician.

Jeff N.

Used care salesman approach to plumbing and electrical. Ridiculous estimate, more than 2x more expensive than the 3 other estimates I got from other reputable electricians. Stay away, literally call any other electrician these guys are garbage.

Jay V.

Don't sign up for the ""membership club"". It's the the Hotel California.
I've requested cancellations 2 X's now: ""sure thing"" they politely say, then a week later still no reversal of the charges to my CC.
I started this 2 weeks before my membership was to renew. I'm going back in the que, another long wait period to speak to someone. I hope 3rd times a charm.
Ya'll learn from my mistake. It's not worth it no matter what they try to tell you.
John V.

Steve T.

Tremendous service from beginning to end. Call in service rep was thoughtful, thorough, engaged and appreciative. Service was booked for next day. Dispatcher was communicative, informative and spot on with ETA.

Our electrician, Tristan, was swift to diagnose and explain the resolution. He ensured we full understood the problem, focused immediately on the solution and wrapped up the call in less than an hour.

Strong service experience for us.

We're grateful.

Hannah W.

We picked Abacus to help with plumbing, AC and electric after hearing great reviews and seeing how big of a presence they had in Austin. We completely remodeled our house and there were a few areas that needed new electrical work. Abacus recommended we rewire the entire home because it would easier. They ended up spending 5 months troubleshooting.


- At least once a week, they wouldn't show up and we had to reach out to reschedule
- When they did finally show up, they rarely had the right team or materials and would have to leave to get what they needed
- The holes they cut for switches and outlets were sideways and too big, leaving holes around the faceplates that they didn't offer to patch
- One employee fell through our ceiling leaving a huge hole -- we decided to patch it ourselves because, at this point, we did not trust that they would do it properly and they were going to charge us for it.
- The electrical to our AC and pool pump was working before they rewired the house and stopped working after. They told us it wasn't their fault and we'd have to pay for them to fix it.
- After their last day, we realized our entryway switches turned on lights for rooms around the corner and some outlets didn't work.
- The new AC ducts started leaking and when someone came out to check it, they told us it was a problem with our roof. I went up into the attic myself and immediately found where the AC was leaking. I came back down to show them a video I took and instead of fixing it, they said they'd send the video to their team and left. They did eventually come back and fix it a few days later.

We reached out to customer service multiple times and were told we'd be contacted by management. It's been three months and we've heard nothing.

The employees were always very kind and all the plumbing work went smoothly. I do believe they were all trying, they just never seemed to have the right tools, team or information to get the job done and it ended up costing us a lot of extra time and money. Needless to say, we could not count on them and will not be using them in the future.