AAA Electrical Services

Kirk P.

UNSCRUPULOUS BUSINESS! DO NOT USE! My elderly parents had their electrical panel go out with several melted breakers on a stormy Saturday afternoon. My father found this guy online and called. They came out and quoted 9800 bucks and charged their credit card a 1900 deposit. I came by on Monday when they were starting work and my dad had already sent them home. We got a quote today from a reputable electrician for $2500 max for the panel replacement. This is the going rate for a small panel replacement in the area (1500-3000).

I called Ed the owner and he immediately started yelling at me and argued nonsense about permits he was getting etc (which were not ever pulled). We offered to pay for the reasonable time and materials for their expenses incurred for about 2 hours of work for two guys. He refused to refund the $1900 deposit they charged my 82 year old father who is not fully capable anymore of taking care of these situations mentally and does not have the financial resources to withstand nearly $10k for a scam. He mocked my father to me and the fact that I called on his behalf. No idea how terrible people like this can sleep at night and have no ethics. He quoted 4 times the average rate and told me he already had signatures for the deposit and wouldn't return any portion of it. He said we were doing a bait and switch. That's hilarious.

This company takes advantage of elderly people and I'll be filing complaints with the state contractors board against this scam company. Unscrupulous fails to describe this company. STAY AWAY FOR YOUR OWN PROTECTION.

Jackson A.

Don't use them. $65 diagnostic fee, that just gets them out .they won't do anything until you agree to one of there high price plans. They did not diagnose anything until I agreed to pay $395 to replace a GFCI that may or may not be the problem. Or $795 to diagnose and fix the problem. They should not say $65 diagnostics fee.

Iris P.

Warning!
This company is a straight scam! I initially called them out to check my GFI and price my pool for a light repair. I was told of a 69$ trip fee. The electrician Esteban came out to my house in Elk Grove and basically did nothing.
The representative tested my GFI and stated it has power. I said exactly but when I plug a cord in there is no operation. He then quoted me near 500$ to replace a plug.
I then asked him to price the pool light for replacement. He then told me I will have my manager email the quote. He then asked for the trip fee and left.

Dylan N.

Horribly overpriced for the service you receive. Diagnostic fees are outrageous and way more than other businesses charge. Felt like I was taken advantage of because of the urgency of my electrical issue. They try to upsell at every opportunity and make it seem like you need additional services that you don't, usually after already charging you for something else.

They were at my house for two days before realizing the issue was with SMUD. Not before charging me thousands, of course. After SMUD solved the main issue (for free), I used an honest electrician to fix the few remaining nonfunctioning outlets. Turned out they weren't functioning because of some loose wiring in an outlet that AAA ES ""fixed"". We discussed all the other superfluous recommendations that AAA ES had made and he disagreed, confirming all of my concerns regarding the shady and predatory business practice of AAA Electrical Services.

Customer service is also extremely poor. Their phone number is routed through some useless third-party service that protects Ed and everyone in the office from having to deal with all the frustrated marks that fell victim to their scammy business. You end up playing phone tag to get someone on the phone.

Would give zero stars if I could. Overpriced and predatory. Stay away.

Valerie M.

I was having company and needed the light switch in the dining room replaced (or so I thought). Since I was told they charge $69 just for showing up I had them look at 2 lights in my kitchen that hadn't worked for several years and had befuddled 2 yahoos in the past. They showed up, took a look at the problems and gave me an estimate of $600!! Gulp! Electrician #1 looked at the switch and saw a place for a battery. In 25 years I've never replaced one. I got one from my stash put it in and it worked. At that point, I appealed the $600 estimate and he lowered the estimate to $390. The problem with the 2 lights was burned out bulbs. I had two of those. Electrician #2 put them back up, I paid and we were good to go. Still seems pretty darn pricey. I wonder how much it would have been if I had not used my own supplies.

karen s.

Over Labor Day weekend, during Sacramento's treacherous heat wave, our fuses blew out. We had no power or AC. There was an electrical burning smell in the house & garage. AAA Electrical services arrived & the next day brought out their team of electricians who worked 3 days in triple-digit heat and restored the power. I'm talking working in 116 DEGREES! Thank you AAA Electrical Services & special thanks to Esteban Chavez for being reliable, organized, & knowledgeable. Thank you so much!

T F.

I will never call this company again. They charged me almost $800 to change out a receptacle. It took no more than 30 minutes.

Rob C.

Complete bait and switch. Was told one price to come out only to be billed hundreds more. Was told $69 to come out and then after a 20 min visit of moving one wire I was told it was $425 for the job. Not how much before hand. When I called the main office to complain I was called nearly every name in the book for saying I was not told before hand what it would cost. That I was a big ""f'ing baby for crying about $400."" These guys a purely a rotten business. I would stay away.

Nelson L.

Some outlets and overhead lighting stopped working and I paid these guys $70 to figure out why and see what needs to be done to fix it.

They told my wife it would be $1200 to fix everything and I thought that wasn't great but not terrible. They didn't leave an estimate or email it as promised. I called to find out what the problem was and why they didn't send me a written statement. Turns out the $1200 was for a ""major diagnosis level III"" whatever that is. I thought the $70 was for the diagnosis?

They offered to change some light switches that working fine but aside from that did nothing.

They're full of crap. Another electrician that actually knew what he was doing diagnosed and fixed the problem for $250 in an hour and a half. Glad I didn't these clowns

Alex O.

Worse Experience Ive ever had with a service! STAY AWAY. Read the reviews, very consistent. $750 to fix two exterior lights. Guess what, they were NEVER FIXED. Kept saying they needed to order a new part etc. Thats an additional $500.... WOW SCAM

So I'm out $750 and they didn't fix a single thing. In fact the technician laughed about it

Ed the Owner then called me afterward and yelled at me because I said I would be filing a report with the Better Business Bureau. Real professional dude. Worse customer experience I have ever experienced. This company is built on Price Gouging customers.