A-Lumination Electric

Sara S.

Terrible! Expensive. One star is too many. Not even competitive with other companies - charged 79$ for a quote - they said the cost would go towards an install but they added it on - so i didn't do it and lost 79$. They said they never saw a ceiling fan like mine and I even helped him look it up on line to see how it was to be installed. I wanted a local family owned company and made a mistake. During these times....this was not the way to do business!

Jr R.

They set an appointment at a time and day and they came earlier when I was not home. They did inspection and took picture and they said they will send me the quote via email. Three days later I called to say I did not get their quote. They reply they would need to come back 4 days later to do it again and come to my back yard. I explained again the urgency to have it on time. They explained they are too busy and cant meet my reasonable time line (a week). I would NOT recommend to doing business with them! They are too busy and have poor follow-up. I have to call them to follow-up.

Joe D.

I purchased an older house which had cloth wiring throughout, and it needed to be replaced. No big deal, I budgeted for it. I called A-Lumination Electric.
Let me start by saying, if a company says they give ""free estimates"" but charge $69 to come out and give the estimate, THE ESTIMATE IS NOT FREE, and they should stop calling it a ""free estimate"".
I told them what I needed done, that the house had cloth wiring that needed to be replaced. They recommended I have them install Alumicons... I did some research, and alumicons are nothing more than connecors for aluminum wiring... So it would have done NOTHING to solve my problem, as cloth wiring would STILL be present in the house, and my homeowners insurance would not have accepted this ""solution"". So they gave me a quote for the rewiring of the house, and the quote came to over $10,000.
My house is only 720 sq. ft.
$10,000 to rewire a house or 720 sq. ft. was outrageous, and way out of my budget.
Distraught over the thought of losing my homeowners insurance, I went to Homeadvisor.com and submitted my information about the job I needed done. I got a call back from Surprise Electric the same day, and they came out to my house that afternoon. They looked it over, and gave me AN ACTUAL FREE ESTIMATE. That's right, they didn't charge me a ridiculous fee just to look at the house.
Surprise Electric got the complete rewire done in less than two weeks for about half the cost of A-Lumination's ridiculous estimate, and they brought my house completely up to code.

If you need electrical work done, skip A-Lumination and call Surprise Electric at 407-580-5015. They'll do a professional job in a timely manner at an affordable price. If I had known about them prior to A-Lumination, I would have saved myself a world or stress.

Jeanette M.

I was notified by my generator company to reach out to these people. The secretary -- Tammy was very indignant and rude. I am sure that Steve is a nice guy since my generator contact, Chris referred me. First, she TOLD ME when my appointment was (instead of asking when it is convenient for me since I am the customer! ) Then she said she would call me back -- but never did. Then she told me that I would not be getting a appointment.. Period. I asked her -- ""Do you mean I cannot have an appointment AT ALL?"" ( which I thought was very weird since after all, my generator company actually referred me to them! After hemming and hawing... she finally said ""No, you just cant have an appointment today.."" What she SHOULD have said was that she was sorry and would try to find another appointment as soon as possible.. It is so frustrating the way some businesses treat their customers these days --- it is as though they are doing us a FAVOR and it is total drudgery! So unappreciative... times have changed!
Less

Emca C.

Unethical Business!

Our main breaker tripped. We called A-Lumination Electric and the technician diagnosed an ""old electrical panel that can cause a fire"". He said that we needed to replace the entire panel for $2,835. We declined and called a local Master Electrician who noticed that a connection to the main breaker was loose and may have caused an arc. He tightened the fitting and we have not had a problem since. I would caution any person considering this company when in need for electrical services; they follow an unethical business strategy: induce fear that your house may burn down if you don't follow their bogus, outrageous suggestions.

Remain A.

They advertise ""we do not charge for estimates"". It is false advertising.I called to get an up front quote and was told they would need to come out to inspect the job. The fee to come and inspect the job is 69.00 which includes a 10 point inspection. When the gentleman arrived he verbally went over what the job entailed. Replace two outdoor lights (already pre-wired etc..) & check a bathroom exhaust fan. They ask you to sign off on the job prior to work being completed. I asked the gentleman what the 179.00 fee was for at the top of the estimate. He stated that it would be to repair the fan. I asked if that was on top of the service call fee of 69.00, he said no, they would not charge that fee once the work was agreed to. The fan took him literally three to four min. to look at. He determined just by pulling on the encasement of the fan it was a loose wire. My final bill was $427.87 for two lights to be replaced and ( $179.00) for a yank on exhaust fan. I called their main office immediately to question the 179.00 fee for a yank on the fan. The woman debated me on my truthfulness to the fan repair- a simple yank. I told her I stood right next to him and watched exactly what he did. She said there was no way he would charge me that for a yank of the fan. She said she was going to talk to the service rep and call me back with an answer. She never did (no surprise) BEWARE of the scam!! They pull you in with advertising that says ""family owned"" no ""false pricing gauge"".... it's a lie!

DH D.

I would not trust anyone but A-Lumination Electric, Orlando. FL. I ordered 3 chandeliers for our new construction in Windermere--bedroom, dining room, family room. They were huge & required assembly...lots of crystal.

Our tech did an incredible job. He md sure there were no finger prints on ea. crystal...I didnt tk abt that. We relocated the blder spec. DR fixter fm the dining room to one of the larger guest bedrooms...looks great!

We were so impressed, we asked for the same tech to install the undercounter lighting. He educated us about our options. To our surprise, there was minimal drilling.

When the lights didnt function, he even came back to educate me abt our new fangled switches that turn off when it senses water...my bad. I thought they were glow in the dark find a switch locators or something...lol.

R D.

this company is no good. total ripoff. stay away. and very poor customer service .and very unprofessional

Tony T.

Had an appointment for service on a Saturday that I made a week in advance and no one showed up. When I called they said they would check with the electrician and call me back but I never received a call. Very unprofessional !

Nadege L.

Great experience from the start. The company provided details about my technician before he arrived and even moved my service up to an earlier time when another customer cancelled. My tech was knowledgeable and very friendly. He completed the work much faster than I anticipated and was much more cost effective than another estimate that I received. I will be contacting them for future electrical work.