54 Electric

R N.

I am very disappointed in John in his repeated failure to respond to my request to address issues that I noticed after the work was completed. I have emailed him almost daily for the last 2.5 weeks. He finally responded last Fri saying that he was out of town in an area that was not accesible to wifi and could he schedule to stop by this week without specifying a day. As of today, Tues, I still have not heard from him. How long and how many emails does it take to tell me what day he can stop by? This is very disappointing especially because before the work was done, John communicated with me daily and many times almost immediately after I sent him emails. Ever since I paid him for the work, however, he does not pick up his phone and has responded only once in the last 2.5 weeks. His crew is good but John so far has been very slow to respond to my afterservice needs. I would be very wary of hiring John for this reason.

I just have two problems I need addressed: 1) John promised a rack that is 30 tall x 19 x 18. Keeping the rack as small as possible was critical as I wanted to reclaim the upper closet space for hanging coats and I made this need very clear from the beginning. Instead the rack he installed measures 38 tall x 20 x 20. John says the rack he spec'd out is no longer available even though I see plenty of AV racks online that are that size or even smaller than the one he spec'd. Since changing the rack will require taking everything apart, I was willing to compromise and have him adjust the top two items to sit lower on the rack so that I can maximize the space to hang coats above. 2) the AV closet feels warm even though we installed a new vent fan system so I want him to check to make sure the fan and temperature sensor is working properly. I am still hopeful that John will stop by but it's been extremely frustrating having to make this request repeatedly without resolution.

Glenn V.

John and his team were great to work with throughout our long remodeling process. In the planning phase John listened to our needs and offered several possible solutions without trying to upsell us or sell us things we didn't need. During initial construction they pre-wired both inside and landscaping and when it was finally time, they promptly showed up do do final installation and programming. Throughout the process John was very responsive and in addition to installing the A/V systems he helped solve the problems with our home wifi system caused by our thick stucco walls. Everyone we worked with on John's team was professional and friendly, and I feel they bent over backward to make sure everything was working perfectly for us. I am very happy with the final product and the entire experience and would strongly recommend 54 Electric to my friends.

Eric P.

John and his guys were very professional and pleasant to have in our home. They solve problem opposed to create problems. We are very pleased with the work they did for us.

Dieter B.

I had the opportunity to work with John and 54 Electric in 2012 during an outdoor remodel at my home which involved a good amount of electrical work. I appreciated working with him because he made sure that the little things got executed correctly and on time. I appreciate efficiency as well as top quality work. What impressed me most about his company however, was that even when the job was completed, they still stood behind their work and were willing to answer questions and troubleshoot the inevitable things that pop up in the course of a project. Two years later when I was having a minor issue, John was still there standing behind his work. That is the type of professionalism that should be highlighted. This is why I would absolutely recommended 54 Electric to anyone who wants to have a great experience and a job well done.

Tyler P.

I work at a facility that has a large AV system that has not been functioning properly. I called 54 Electronics. John came out to take a look at the system and provide me with a quote. The great part is not only did I get the quote I was looking for but John found the operating manual online and walked me through a few tips and trick I could try to maintain our systems. It's always impressive when someone goes out of their way to deliver excellent customer service. Thank you 54 Electronics I appreciate the help!

Charlie E.

I recently had John and his crew install a new entertainment system. It turned out perfectly. They were extremely efficient and when the job was done, it was a total turnkey installation. One thing that I noticed was that my previous system had scores of lights blinking on and off all the time. Now, there are no blinking lights! Quite an improvement. I'd say that we are completely satisfied.

Jessica L.

I have been using 54 Electric for four years now. John and his crew installed a wall mounted plasma tv in my living room and had to rewire my entire living room which had a great deal of built in areas to work around. The job was impeccable. John explains everything very clearly and also has many ideas and suggestions for upgrading or making our existing media system easier to manage. We are not tech savvy but John made is easy for us to navigate our system. Recently we had John come and organize a computer desk with a big mess of wires and cords which we were unable to organize in any comprehensive way. The work was amazing. Everything was organized, labelled and all the wires were hidden. I cannot say enough about John and Travis. I will continue to use and would recommend then to anyone without reservation.

Clay B.

I brought in 54 Electric late into a remodel project to install a Lutron HomeWorks QS system, and John (the owner) and his guys integrated smoothly and professionally into the team working on our house. They did great work.

A few things stood out to me:

* John is sharp. He's very smart and has deep knowledge of how electrical and home automation systems all work. He came up with several creative solutions to working around the older electrical systems installed my house.

* Transparency. John was completely up front with his costs and how he charges for things. He showed me the spreadsheet he uses to calculate costs and explained everything clearly. He was also cost conscious: where he saw places to save (e.g. by ordering different switches) or places where the value of the fancy Lutron equipment would be low (closets, bathrooms), he pointed these out and saved me money. I really appreciated all of this.

* Service. John dropped everything to come to my house on short notice so that we could keep the project on schedule. His work was completed on time and at very high quality. And he kept checking in with me and tuning the system until it was PERFECT. I really appreciated this.

I've already recommended John to two friends. More impressive, I think, is the fact that my contractor is now bringing him into projects too.

I recommend 54 Electric without reservations. I'll be calling them first next time I have any work to do at my house.

Heidi M.

Our general contractor referred us to John to help us with a new media set up for our home. He is truly a full service business man! After a detailed estimate and explanation of what he thought would work best for us, he went on to purchase and install everything in a neat and timely manner. We were very impressed with the products and work he did for us!
We went on to have him design and install landscape lighting which added a huge WOW factor to our home. He has also done recessed lighting and upgrading of switches and dimmers for the interior of our home. Everything was done when he said it was going to be done.
Working with John and his team has been a pleasure!

Bri R.

They were really busy and had to reschedule us for about a week later. The day they they were supposed to help us they didn't even show up. I had to email them to find out what happened. When they responded I was told that he was really busy with a bigger job and we weren't the only customers they had let down. A simple phone call or email the day before would have gone a long way to show customer service.