1st Home & Commercial Services

Troy C.

They sent a plumber out last summer, Dominic, and I was very impressed with his patience in explaining his work. I like to learn and be able to do things myself and like it when tradespeople talk me through the processes and such. He gave me tips on some other stuff I could do myself around here to not have to hire a plumber, which is wonderful since he's honest and talking himself out of his own work!

I finally had my ancient water heater expire and I looked at replacing it myself or with some buddies. I decided to go the professional route in looking at it extensively, after a trip to Home Depot I went ahead and got a free quote from the company they contract to and when the fellow arrived he struck me as quite shady and not trustworthy at all. Showing me the prices and such he had written down but wouldn't let me take a photo of the page?! Arguing with me about the rebate program from the gas service here, etc. Was reticent to explain much to me also.

I skipped out on 0% financing through HD, a cheaper (-700 or so) job quoted to get Dominic back in here to do the work. While 1st Home ended up being more, I know the unit is better, the work was top notch, he and his cohort, Anthony, explained everything, quoted me that morning and started the work that day!

He allowed me to get a lot of good information which ultimately saves me a ton of money doing the simple things myself, and the job and unit and service were stellar! No regrets and I finally found a plumbing company I can recommend and keep in the old Rolodex when the next thing crops up I can't handle myself.

Great working with these folks! Front desk, on time, plumbers, gear, the install finish work, all great. I hope I don't have to call them back anytime soon but I'll be glad they're there when I need it!

Myra V.

Absolute shady company who will rob you for nothing. They have poor customer service and they will make you sign contracts and send you 10 times bill and put a lein on your property. They should be out of business for this shadiness. Completely poor customer service.

Amberley R.

Update on my previous review. 1st Home & Commercial has since helped me replace my HVAC system (was old when I purchased, and predictably did not last much longer), new system working great.

I also recently installed gas logs, and the installer noted that he suspected a gas leak in the fireplace valve. Darius and Andrew from 1st Home and Commercial responded quickly when I called them to come check it out. Similar to my previous review -- they were both very prompt, courteous, friendly, professional and responsive. Good communication on the appointments and dispatch also.

anthony c.

After my regular plumbers got popular and were no longer ever available, I started using 1st home. They are a do everything company which had me hesitant, but their plumbing has been great.

We just had a second floor toilet leaking. Was pretty sure it was a bad wax ring that my remodeling contractor installed just a few years ago. Called 1st home and they were able to get me in the next business day.

Darius was super nice and fixed the problem which was a leaky rubber ""wax"" ring that my contractor installed. They are easier to install but arent as good as real wax rings.

1st home also fixed a leaking tub drain that I couldnt get to seal. They found that there was resizing insert in the pvc. Once they removed that, the tub sealed just fine. That has been good for about a year so far with no leaks.

Matt C.

We needed a shower faucet fixed and they were here quickly and took care of everything to our satisfaction. Very good customer service by Darius M. and would have no problems hiring them again.

Ashlei L.

This is the second time we've had 1st Home & Commercial Services come out to assist us and they have been great! Drew came to assist us with some plumbing issues and is incredibly helpful and extremely personable. Our landlord seems to go through this company for most repairs and we are happy they do! Both technicians from this company have been proactive and genuine. We hope our landlord continues to use this company for repair issues we encounter.

Ken B.

We'd an issue with 2 faucets. They told me that that it would be $99 service call. I'd asked if there $99 becomes a part of the repair costs if I went with them. She said, ""No"". Separate. I said ""lemme get back to u."" 5 later, while checking with other plumbers' costs and availability, I get a call from 1st Home. ""I talked with my manager and he said that we will include the $99."" My response was, ""Let's do it."" Gut response was, ""they're gonna jack up the price.""

Guy came as promised. As my gut predicted, the bid was, almost $1000 to replace two faucets. If we provided the faucets, the. About $900. We paid $99. They will milk you.

Robert W.

The only company out of many that I contacted that wants to charge to provide an estimate. They want $100 just to write up an estimate for the job to be done.

I wouldn't bother as there are many reputable companies that will provide free estimates.

Michael C.

Our AC stopped working last night about 9:00 p.m. We called our installer and long time service company who claimed to have 24 hours service. They never returned our call, texts, or emails. So I called 1st Home as they were nearby. Ryan came out and quickly fixed the issue. Great experience with 1st Home.

Joanne L.

If anyone ever needs a plumber or pipe work call 1st Home and Commercial Services. Last night we came home to water spraying everywhere in our front yard. Our 4 year old is sick and my fiancé was all sweaty from a day at work. We called 2 other companies. One guy in our neighborhood that does plumbing, never called us back and then Clarke Kent Plumbing said they'd call us first thing this morning and they didn't. They also said they'd show up today this morning and they didn't. 1st Home and Plumbing Services was called last night. They told us if they came out last night, it would have been $700 plus but if we waited until today, then it would be half of that. We ended up paying $300 and change. Matt also showed up on time at 7am. He was extremely knowledgeable and personable and made us feel great about using his company. So God forbid you're in a bind like we were, don't waste your time with other companies in the area, that'll give you the run around and try to price gouge you on top of it. Just call 1st Home and Pumbing Service. Hugs and our waters back on.